QuickBooks Online vs. QuickBooks Self-Employed (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
QuickBooks Online
Score 8.1 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
QuickBooks Self-Employed (discontinued)
Score 7.0 out of 10
N/A
A now discontinued accounting solution, QuickBooks Self-Employed featured tools to help the self-employed drive growth and financial stability. It is replaced by the more advanced QuickBooks Solopreneur.N/A
Pricing
QuickBooks OnlineQuickBooks Self-Employed (discontinued)
Editions & Modules
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
No answers on this topic
Offerings
Pricing Offerings
QuickBooks OnlineQuickBooks Self-Employed (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
QuickBooks OnlineQuickBooks Self-Employed (discontinued)
Considered Both Products
QuickBooks Online
QuickBooks Self-Employed (discontinued)

No answer on this topic

Features
QuickBooks OnlineQuickBooks Self-Employed (discontinued)
Payroll Management
Comparison of Payroll Management features of Product A and Product B
QuickBooks Online
8.0
110 Ratings
6% above category average
QuickBooks Self-Employed (discontinued)
7.8
3 Ratings
3% above category average
Pay calculation8.4100 Ratings10.02 Ratings
Benefit plan administration7.452 Ratings5.02 Ratings
Direct deposit files8.592 Ratings8.03 Ratings
Salary revision and increment management8.165 Ratings8.02 Ratings
Reimbursement management7.871 Ratings8.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
QuickBooks Online
6.9
100 Ratings
10% below category average
QuickBooks Self-Employed (discontinued)
10.0
5 Ratings
27% above category average
API for custom integration6.882 Ratings10.04 Ratings
Plug-ins6.982 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
QuickBooks Online
8.4
171 Ratings
2% above category average
QuickBooks Self-Employed (discontinued)
10.0
8 Ratings
20% above category average
Single sign-on capability8.6136 Ratings10.08 Ratings
Role-based user permissions8.3161 Ratings10.05 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
QuickBooks Online
8.3
197 Ratings
6% above category average
QuickBooks Self-Employed (discontinued)
10.0
14 Ratings
25% above category average
Dashboards8.4184 Ratings10.012 Ratings
Standard reports8.6192 Ratings10.014 Ratings
Custom reports8.0175 Ratings10.08 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
QuickBooks Online
7.9
214 Ratings
4% above category average
QuickBooks Self-Employed (discontinued)
10.0
15 Ratings
27% above category average
Accounts payable8.9180 Ratings10.09 Ratings
Accounts receivable8.9197 Ratings10.010 Ratings
Cash management8.2180 Ratings10.09 Ratings
Bank reconciliation9.0203 Ratings10.010 Ratings
Expense management8.5187 Ratings10.014 Ratings
Time tracking7.083 Ratings10.07 Ratings
Fixed asset management7.983 Ratings10.04 Ratings
Multi-currency support7.037 Ratings10.02 Ratings
Multi-division support7.565 Ratings10.02 Ratings
Regulations compliance7.866 Ratings10.03 Ratings
Electronic tax filing8.3101 Ratings10.013 Ratings
Self-service portal7.5111 Ratings10.08 Ratings
Global Financial Support6.729 Ratings10.02 Ratings
Primary and Secondary Ledgers8.058 Ratings10.02 Ratings
Intercompany Accounting8.158 Ratings10.03 Ratings
Localizations7.743 Ratings10.03 Ratings
Journals and Reconciliations8.4127 Ratings10.06 Ratings
Enterprise Accounting6.948 Ratings10.02 Ratings
Configurable Accounting7.872 Ratings10.04 Ratings
Centralized Rules Framework7.647 Ratings10.03 Ratings
Standardized Processes8.791 Ratings10.05 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
QuickBooks Online
6.9
76 Ratings
8% below category average
QuickBooks Self-Employed (discontinued)
10.0
3 Ratings
29% above category average
Inventory tracking6.571 Ratings10.03 Ratings
Automatic reordering7.238 Ratings10.03 Ratings
Location management7.242 Ratings10.03 Ratings
Manufacturing module6.528 Ratings10.02 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
QuickBooks Online
7.7
129 Ratings
2% above category average
QuickBooks Self-Employed (discontinued)
10.0
5 Ratings
28% above category average
Pricing7.979 Ratings10.04 Ratings
Order entry7.775 Ratings10.04 Ratings
Credit card processing8.297 Ratings10.05 Ratings
Cost of goods sold8.497 Ratings10.03 Ratings
Order Orchestration6.937 Ratings10.02 Ratings
End-to-end order visibility7.840 Ratings10.03 Ratings
Order exception Resolution7.033 Ratings10.02 Ratings
Best Alternatives
QuickBooks OnlineQuickBooks Self-Employed (discontinued)
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.1 out of 10
Zoho Books
Zoho Books
Score 9.2 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.2 out of 10
Zoho Books
Zoho Books
Score 9.2 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
QuickBooks OnlineQuickBooks Self-Employed (discontinued)
Likelihood to Recommend
8.3
(231 ratings)
10.0
(15 ratings)
Likelihood to Renew
9.2
(27 ratings)
10.0
(1 ratings)
Usability
8.4
(146 ratings)
9.4
(2 ratings)
Availability
8.8
(6 ratings)
-
(0 ratings)
Performance
1.0
(5 ratings)
-
(0 ratings)
Support Rating
9.4
(70 ratings)
10.0
(2 ratings)
Implementation Rating
9.6
(7 ratings)
-
(0 ratings)
Configurability
1.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.3
(2 ratings)
-
(0 ratings)
Product Scalability
2.0
(3 ratings)
-
(0 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
4.9
(3 ratings)
-
(0 ratings)
Vendor pre-sale
4.9
(3 ratings)
-
(0 ratings)
User Testimonials
QuickBooks OnlineQuickBooks Self-Employed (discontinued)
Likelihood to Recommend
Intuit
I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
Read full review
Intuit
QuickBooks is a great tool for new SoleTraders that need basic accounting software and require digital invoicing for their clients to send via email and access key features via a mobile app on the go. QuickBooks is a straightforward tool to use with a simple design and learning curve for business owners that are not very tech-savvy. For businesses that operate on a larger scale and need to provide access to other users on their team, QuickBooks is limited. This type of business may also require more insights into the business outside of accounting, and QuickBooks won't be able to supply insights outside of that.
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Pros
Intuit
  • Workflows for accounts payable invoice review are terrific.
  • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
  • The cloud based login lends well to a remote or hybrid work environment for staff.
  • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
  • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
Read full review
Intuit
  • QuickBooks Self-Employed does keep a running total of your income and estimated taxes. Of course, this requires that your entries are accurate.
  • The mileage feature is particularly helpful. One just needs to either use the phone app in conjunction with QuickBooks Self-Employed, or keep a log of all mileage.
  • When tax time comes around, it's easy to use TurboTax software and import your data from QuickBooks.
Read full review
Cons
Intuit
  • The upsells have gotten worse over time and are on every screen in the most awkward positions. I don't need a constant reminder to upgrade, especially on a very old account that's paid thousands over the years.
  • The interface has never been especially intuitive, but I was an old Quicken user and it was somewhat familiar. Over time, it's gotten worse, and in the last 2 years, the program seems to move things more often than I would expect.
  • The software constantly adds features that I don't want and want to turn off, but the interface is so difficult to use that I find myself skipping it. Imagine seeing a message that the system recognized invoices that hadn't been paid so it prepared reminder notices for you that can be sent at the click of a button. Who thinks using canned reminders that you've never seen is a good thing?
  • A lot of functionality seems to derive from connecting your bank accounts to QBO. I don't want Intuit to have an always-on connection to any bank accounts, even checking.
Read full review
Intuit
  • Doesn't integrate with Mint, which I use for my home expenses. I think this would be a nice addition to the program, so I could keep track of my whole financial situation.
  • A Windows 10 app would be a nice addition to the program, so I could access it securely from my desktop.
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Likelihood to Renew
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
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Intuit
No answers on this topic
Usability
Intuit
I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
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Intuit
I have been using this software for several years now and it has always put out my data in beautiful generated reports that I can use for verification purposes with my financial institute and the IRS. It has all the tools I need to run my business without loosing track of anything
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Reliability and Availability
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Read full review
Intuit
No answers on this topic
Performance
Intuit
Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
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Intuit
No answers on this topic
Support Rating
Intuit
In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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Intuit
I have never faced any difficulties that required me to contact QuickBooks customer service. QuickBooks has plenty of online tutorials, blog posts, and helpful tips and advice for almost any issues you may face using the desktop or app version of the software. Even if you can not find the right answer on the QuickBooks webpages, there are loads of YouTube videos from experts.
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Implementation Rating
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Intuit
No answers on this topic
Alternatives Considered
Intuit
As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
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Intuit
FreshBooks limited my ability to categorize transactions, specifically removing duplicates or excluding them. I selected QuickBooks Self-Employed because it allowed me to be in control of items. Sometimes accounting is just making sure things are organized the way YOU think, and FreshBooks wasn't doing that for me.
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Scalability
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Intuit
No answers on this topic
Return on Investment
Intuit
  • QuickBooks has given us a useful portal by which to get an overview of our financials.
  • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
  • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
Read full review
Intuit
  • Overall, tagging expenses and mileage has saved me thousands in taxes, for a relatively low cost of around $8/mo.
  • QuickBooks allows me to get invoices to clients quickly and accept online payments, which helps with cashflow.
  • The app has stopped tracking mileage automatically on my device, so I worry that sometimes I am not tracking business miles effectively, which could end up costing me at the EOY.
Read full review
ScreenShots

QuickBooks Online Screenshots

Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard