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Reflektive vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reflektive

    Score9.5 out of 10
    N/AReflektive is an employee performance management platform from the company of the same name in San Francisco, California.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    ReflektiveSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ReflektiveSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    ReflektiveSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Reflektive
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Features
    ReflektiveSmartRecruiters, now part of SAP SuccessFactors
    Performance and Goals
    Comparison of Performance and Goals features of Reflektive and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Reflektive
    10.0
    7 Ratings
    25% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Corporate goal setting10.07 Ratings00 Ratings
    Subordinate goal setting10.07 Ratings00 Ratings
    Individual goal setting10.07 Ratings00 Ratings
    Line-of sight-visibility10.05 Ratings00 Ratings
    Performance tracking10.05 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Reflektive and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Reflektive
    9.4
    7 Ratings
    11% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Performance plans10.07 Ratings00 Ratings
    Plan weighting8.06 Ratings00 Ratings
    Manager note taking10.06 Ratings00 Ratings
    Performance improvement plans10.05 Ratings00 Ratings
    Review status tracking10.07 Ratings00 Ratings
    Rater nomination workflow8.05 Ratings00 Ratings
    Review reminders8.06 Ratings00 Ratings
    Workflow restrictions10.04 Ratings00 Ratings
    Multiple review frequency10.05 Ratings00 Ratings
    Reporting10.05 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Reflektive and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Reflektive
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
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    ReflektiveSmartRecruiters, now part of SAP SuccessFactors
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    Score8 out of 10
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    Score8.1 out of 10
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    Enterprises
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    JobDiva
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReflektiveSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    9.0
    (13 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ReflektiveSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Reflektive
    Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Reflektive
    • In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
    • The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
    • Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Reflektive
    • Reflektive often didn't do the best job informing users about the product changes we could expect to see.
    • Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Reflektive
    No answers on this topic
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Reflektive
    No answers on this topic
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Reflektive
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Reflektive
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Reflektive
    Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Reflektive
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Reflektive
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Reflektive
    Reflektive stacks up really well against its competitors because it's in all in one solution. It provides performance management tools, engagement surveys, and analytics. The majority of Reflektive's competitors only provide one of these features at most. Therefore Reflektive's competitors have to purchase multiple tools and HR teams have to use multiple tools for their employees. This creates more work not only for HR teams but for users as well.
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Reflektive
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Reflektive
    • (+) improved company review process.
    • (+) improved company goal tracking and visibility!
    • (+) evolving product offering with a responsive team
    • (-) Functionality to send rewards/gift cards
    • (-) More format options in text boxes
    • (-) Integration of GIFs to make feedback more fun / personable
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots

    Reflektive Screenshots

    Screenshot of Reflektive Product Suite