What users are saying about
2 Ratings
53 Ratings
2 Ratings
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Score 6.8 out of 101
53 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

Revinate

Revinate is very appropriate for any business that monitors, answers and utilizes guest or customer reviews on a daily basis. It assists with drilling down to core areas that a business either excels in or the opposite: does poorly. It is a great tool to track your scores and what people are saying about your product and service. Adversely, it is not appropriate for businesses that do not need the ability to track guest reviews and scores.
Stephanie MacMillan profile photo

Zoho Campaigns

It is very well suited to get the traffic on our social media platforms and our website. It is very helpful in interacting with subscribers on those social media platforms. It establishes client engagement. I didn't find it well suited in transnational emails. It did not give satisfactory results.
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Feature Rating Comparison

Email & Online Marketing

Revinate
Zoho Campaigns
5.9
WYSIWYG email editor
Revinate
Zoho Campaigns
6.2
Dynamic content
Revinate
Zoho Campaigns
6.7
Ability to test dynamic content
Revinate
Zoho Campaigns
6.3
Landing pages
Revinate
Zoho Campaigns
5.9
A/B testing
Revinate
Zoho Campaigns
5.7
Mobile optimization
Revinate
Zoho Campaigns
5.9
Email deliverability
Revinate
Zoho Campaigns
6.2
List management
Revinate
Zoho Campaigns
5.9
Triggered drip sequences
Revinate
Zoho Campaigns
4.2

Reporting & Analytics

Revinate
Zoho Campaigns
5.4
Dashboards
Revinate
Zoho Campaigns
5.9
Standard reports
Revinate
Zoho Campaigns
5.5
Custom reports
Revinate
Zoho Campaigns
5.0

Pros

Revinate

  • Filters all guests reviews into one place.
  • Allows us to respond to guest reviews easily.
  • Revinate has a multitude of reporting options and functionality that allow us to dig down to key areas of interest.
Stephanie MacMillan profile photo

Zoho Campaigns

  • I use it because it is a "free" program that "comes with" our CRM tool. I don't find this to be a useful tool at all. It is a major pain to use and I don't recommend it to anyone who does "real" email marketing. I've been doing email marketing for 18 years and I have never used a worse program than this one. Seriously - take my advice and use MailChimp. The marketing automation that Zoho claims this feature has, is awful. After using it for almost two years, I dread every time I have to create a new email.
Jason Ensign profile photo

Cons

Revinate

  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
Stephanie MacMillan profile photo

Zoho Campaigns

  • The social campaigns section we have not used much, probably because it only works with Twitter and Facebook, and we are more active on Google+ and LinkedIn.
  • The templates are nice, but I have seen other services with better pre-built templates.
  • To segment lists can be a bit hard to configure initially, however exporting lists from our CRM is simple.
Jon Porreca profile photo

Alternatives Considered

Revinate

Survey Monkey pales in comparison to Revinate because of the depths Revinate has to offer. Survey Monkey is good for surface level tallying if you can get your client to fill out the surveys. But again, it is a simple survey tool wheres Revinate offers in depth analysis.
Stephanie MacMillan profile photo

Zoho Campaigns

Zoho Campaigns is much less user-friendly than the other options I've tried. It doesn't seem to have great integrations with other systems either. For example, the forms they give you slow down websites and look terrible. Ultimately, the only time I've gone with Zoho Campaigns is when a company is already working with Zoho and paying for it.
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Return on Investment

Revinate

  • I would not know this financial information directly.
  • I can tell you that Revinate is a vital tool in tracking all the possible reviews being sent in my our guests. We receive over 600 reviews per month from outlets all over the web and this program helps us monitor all of them in one place.
  • We receive data from all over (i.e. booking.com, Orbitz, Expedia, Travelocity, WynReview, TripAdvisor, Google, etc.)
Stephanie MacMillan profile photo

Zoho Campaigns

  • For us, it ended up having a major negative impact. We lost dozens of customers because of their inability to receive our emails.
  • We ended up not being able to send a single email that landed in a customers inbox for over six months.
  • We lost a lot of money on paying for campaigns.
  • We lost close to $10,000 of our own team's internal time trying to make Zoho Campaigns work and it never did due to their terrible server reputation. Stay away!
Chris Lesner profile photo

Screenshots

Pricing Details

Revinate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Campaigns

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Revinate
10.0
Zoho Campaigns
4.8

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