RingCentral Events vs. ThunderTix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RingCentral Events
Score 8.4 out of 10
N/A
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
$0
per month
ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
ThunderTix is ticketing, box office, and venue management software built for performing arts organizations, theaters, live music venues, and live performance teams. The platform supports both reserved seating and general admission events, helping organizations sell tickets online, by phone, or at the box office while managing patrons, donations, subscriptions, merchandise, concessions, gift cards, marketing, and reporting from one system. ThunderTix is presented as…
$20
per month ticket
Pricing
RingCentral EventsThunderTix
Editions & Modules
Events Free Trial
$0
per month
Events Pro
$119
per month per seat
Events Pro+
$239
per month per seat
Events Enterprise
$359
per year per seat
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
White Glove
$175
per month ticket
Offerings
Pricing Offerings
RingCentral EventsThunderTix
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$175 per month (and $1.95 per ticket)
Additional DetailsEach event license comes with unlimited registrations for all of events, and can run unlimited webinars and events with an annual plan. A discount is available for annual billing.Both the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The White Glove plan includes the first 100 tickets processed and each additional ticket is $1.95.
More Pricing Information
Community Pulse
RingCentral EventsThunderTix
Considered Both Products
RingCentral Events
Chose RingCentral Events
GoTo Meeting has its own merits but does lack on the functionality side of things as it can host a basic meeting and allow video/ screen sharing. Whereas on Hopin we can host multiple sessions at once in various 'rooms', allowing for networking, exhibition, and all …
Chose RingCentral Events
less reliable and professional-looking, but getting its features better really fast and for smaller events, I would prefer them to Hopin in the case of Meetyoo it has to do with its 3d capabilities that impress a lot compared with the boring although efficient Hopin look
Chose RingCentral Events
Hopin allows the creation of much more detailed and professional events vs zoom or Google meet. It really allows you to build out each event fully with custom landing pages, info about guests, and more.
Chose RingCentral Events
More robust options than GoTo Webinar. Perceived to have better security features than Zoom.
Chose RingCentral Events
Hopin aligns more closely with the community feel we were wanting.
Chose RingCentral Events
Different use cases really - Hopin was more suited to what we wanted to do
Chose RingCentral Events
I actually have a bone to pick about this. I want Hopin to incorporate or copy Bevy's community feature. Bevy's conference feature SUCKS. And Bevy is really expensive for the value. BUT...I love the analytics, the built-in email service provider, and a few other things in …
Chose RingCentral Events
Hopin has more spaces to host concurrent sessions (vs creating multiple Zoom links)
Chose RingCentral Events
Hopin stacks up against the others with better studio and better analytics.
Chose RingCentral Events
I checked into GoToWebinar, Webex, Webinar Jam, and others. I have used two of those in the past, with varying degrees of success. With my current products, I needed to upgrade into a more full-fledged conferencing platform, one where I wasn't on the tech support line every …
Chose RingCentral Events
We did use events like Expo-IP and MEETYOO and some other not-listed options. We opted for Hopin because of its customer support and scalability, as well as its ease of use.
Chose RingCentral Events
The needs of the clients are of utmost importance to us, so we take their "must-haves" and "nice to haves" and most times they align with Hopins features.
Chose RingCentral Events
Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events …
Chose RingCentral Events
Airmeet has many worthwhile features, but ultimately I go with Hopin because of its rapid expansion. As for all the webinar platforms I've used, like EverWebinar, they're not in the same league. Not even close to the quality and functionality.
Chose RingCentral Events
We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin …
Chose RingCentral Events
Hopin's feature list and integrations were far superior to Bizzibo. Hopin's support team also blew Bizzibo out of the water - and not just during the contracting and onboarding process but also a year later, we are still seeing the same levels of excellent customer service.
Chose RingCentral Events
Hopin has the easiest user interface for both customers and internally, replicates the in-person environment for engagement as close as possible, and sets up very easily. It doesn't take a huge team or months to implement. You can get up and running quickly, and the platform …
Chose RingCentral Events
Definitely better suited than the others for conference-type events. We prefer to use zoom for others because of the breakout feature. And AnyMeeting works well for us for webinars.
Chose RingCentral Events
I've used Bizzabo for larger-scale events compared to Hopin, but they both are competitive and comparable.
Chose RingCentral Events
It has a very responsive customer service unlike many other famous and popular platforms so it is a great sigh of relief because as a user I am confident that whenever I come across any hurdles and discrepancies in the software the team will be there to sort it out. Moreover, …
Chose RingCentral Events
Airmeet was the most comparable to Hopin. It had a very similar interface. The networking feature was a little better in my opinion because it offered "round tables" where you could see the table and see how many were already seated at the table and join the table if you wish. …
Chose RingCentral Events
We selected Hopin after shopping around for similar tools (it seemed like a fairly short list at the time). Hopin seemed to have the best reviews from people who had used the platform.
Chose RingCentral Events
Hopin is an all in one platform, that requires little integration. They are building and updating the product more and more each day so that it's the platform has all the features that you need. From registration to hosting the event, to post-event reporting, Hopin has it all. …
ThunderTix
Chose ThunderTix
Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix
Chose ThunderTix
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for …
Chose ThunderTix
I have looked at Event Brite. I have looked at a number of others, who I do not wish to list. I actually thought that most have a lot to offer and are probably great, but none fit us the way that Thundertix does. It would take a hell of a sales pitch to take us away.
Chose ThunderTix
Thundertix may not have all of the features as something like eventbright or bands in town, but the amount we are saving daily makes up for some of the features that may not be present. We are a small intimate venue so Thindertix is the best fit for our organization.
Chose ThunderTix
We felt ThunderTix was easier to use not to mention lower in cost to us and to our patrons.
Features
RingCentral EventsThunderTix
Virtual Event
Comparison of Virtual Event features of Product A and Product B
RingCentral Events
-
Ratings
ThunderTix
8.4
Ratings
4% above category average
Registration, RSVP, and ticketing00 Ratings9.10 Ratings
Email marketing00 Ratings9.10 Ratings
Audience engagement00 Ratings8.20 Ratings
Event analytics00 Ratings7.30 Ratings
Best Alternatives
RingCentral EventsThunderTix
Small Businesses
Whova
Whova
Score 9.5 out of 10
Whova
Whova
Score 9.5 out of 10
Medium-sized Companies
Whova
Whova
Score 9.5 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.2 out of 10
Enterprises
Whova
Whova
Score 9.5 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RingCentral EventsThunderTix
Likelihood to Recommend
8.4
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.1
(0 ratings)
Usability
8.7
(0 ratings)
9.1
(0 ratings)
Support Rating
7.3
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
RingCentral EventsThunderTix
Likelihood to Recommend
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
Read full review
It is the cheapest and easiest to use platform, especially when compared to Ticket Spice and AudienceView. Ticket Spice is full of microtransactions and AudienceView's user interface is decades old and completely inefficient. Thundertix is easy to use and the prices are reasonable for ticket sales and supplemental packages for your account.
Read full review
Pros
  • Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
  • Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
  • Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
  • Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
Read full review
  • Site is easy to use for both our customers and for us using in the back office
  • Platforms are aesthetically pleasing and easy to integrate
  • Thundertix rarely, or even never has any glitches. We have significant data relying upon Thundertix, and I am more than satisfied.
  • The management and/or ownership at Thundertix is fantastic to work with. They truly care. They have even added specific features that are available to all clients based on some of the needs that we have.
Read full review
Cons
  • The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
  • The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.
Read full review
  • We pay a premium for the over the phone customer service. Thundertix is at such a good price point it’s worth it to pay the extra for this service. Their online customer service s great, but it can be difficult to get your point across sometimes without talking to someone on the phone.
  • Thundertix does not currently have any text message features in place. I hope to see that in the future.
  • Thundertix has many features and it can be difficult to utilize all of the features because there are just so many and they aren’t all intuitive.
Read full review
Likelihood to Renew
We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Read full review
We have been with them for over a decade and have no interest in leaving.
Read full review
Usability
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Read full review
It's straightforward and, for the most part, easy to use and navigate. When there is an issue or problem that arises, support is usually very helpful in navigating us in the right direction. It keeps everything in order and on track, and is easy to use when trying to track down a client or previous purchases, which is important to our company
Read full review
Support Rating
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Read full review
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
Read full review
Implementation Rating
No answers on this topic
It was an easy transition that took less than a month from planning to implementation
Read full review
Alternatives Considered
Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events at scale.
Read full review
Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix
Read full review
Return on Investment
  • Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
  • We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
  • The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.
Read full review
  • Thundertix allows us to retain more profits on the 30K plus tickets we sell each year, Thundertix charges only a small ticketing fee per ticket.
Read full review
ScreenShots

RingCentral Events Screenshots

Screenshot of a session of RingCentral Events - with company branding, logo, and colors throughout.Screenshot of the event venue of RingCentral Events. This page is the reception, that displays the event description, speakers, and schedule. Attendees can navigate throughout the event by clicking on the tabs on the left.Screenshot of an example of event analytics available with each event. Organizers can see how the event performed but seeing live view of attendance, and see how each attendee engaged.Screenshot of the production studio available within RingCentral Events. This offers the ability to customize speaker layouts, preupload videos/slides, add or remove speakers from stage, and add branding to the video streams.Screenshot of the lead retrieval capability that allows for scanning for leads for on-site events.

ThunderTix Screenshots

Screenshot of ThunderTix's custom reserved seating charts that matches each venue’s real layout, including rows, tables, balconies, ADA seating, ASL-accessible areas, obstructed-view seats, dinner theater setups, auditoriums, and concert venues.Screenshot of the ThunderTix mobile app, where staff can sell tickets, scan barcodes, and check in guests from anywhere using iOS or Android devices.Screenshot of ThunderTix's mobile-friendly checkout with seat review, donation prompts, add-ons, transparent fees, and a smooth path to payment.Screenshot of ThunderTix's memberships, for tiered benefits, priority access, donor perks, branded membership pages, and automatic renewals alongside ticketing and fundraising tools.Screenshot of ThunderTix and Square/Stripe, a solution to accept ticket, merchandise, and concession payments through connected terminals while keeping deposits, sales, and reporting in sync.Screenshot of how ThunderTix lets venues collect donations, sell merchandise and concessions, promote campaign goals, and offer flexible add-ons in the same smooth ticket-buying flow.