Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RingEX
Score 8.4 out of 10
N/A
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
$19.99
per month
Yseop
Score 8.0 out of 10
N/A
Yseop is a Natural Language Generation (NLG) software targeted at Enterprises. Yseop is based on Artificial Intelligence that reasons on data and writes intelligent content in clear natural language at the speed of thousands of pages per second and in multiple languages (English, Spanish, French, German, Portuguese, etc.). Yseop helps make sense of Big Data to draw actionable insights.N/A
Pricing
RingEXYseop
Editions & Modules
Essentials (up to 20 users)
$19.99
per user/per month
Standard
$27.99
per user/per month
Premium
$34.99
per user/per month
Ultimate
$49.99
per user/per month
No answers on this topic
Offerings
Pricing Offerings
RingEXYseop
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
More Pricing Information
Community Pulse
RingEXYseop
Features
RingEXYseop
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
RingEX
8.4
178 Ratings
5% above category average
Yseop
-
Ratings
Hosted PBX8.597 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.2131 Ratings00 Ratings
User templates8.1122 Ratings00 Ratings
Call reports8.4160 Ratings00 Ratings
Directory of employee names9.0161 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
RingEX
8.6
187 Ratings
3% above category average
Yseop
-
Ratings
Answering rules8.7172 Ratings00 Ratings
Call recording8.8159 Ratings00 Ratings
Call park8.5138 Ratings00 Ratings
Call screening8.3150 Ratings00 Ratings
Message alerts8.7176 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
RingEX
8.7
159 Ratings
8% above category average
Yseop
-
Ratings
Video conferencing8.4119 Ratings00 Ratings
Audio conferencing9.1138 Ratings00 Ratings
Video screen sharing8.290 Ratings00 Ratings
Instant messaging8.9112 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
RingEX
9.1
164 Ratings
13% above category average
Yseop
-
Ratings
Mobile app for iOS9.0143 Ratings00 Ratings
Mobile app for Android9.1124 Ratings00 Ratings
Best Alternatives
RingEXYseop
Small Businesses
CloudTalk
CloudTalk
Score 7.6 out of 10
Clari Copilot
Clari Copilot
Score 9.1 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.6 out of 10
Clari
Clari
Score 8.8 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Clari
Clari
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RingEXYseop
Likelihood to Recommend
8.3
(191 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.9
(15 ratings)
-
(0 ratings)
Usability
8.7
(11 ratings)
-
(0 ratings)
Availability
9.1
(121 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
5.3
(28 ratings)
-
(0 ratings)
In-Person Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(6 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Professional Services
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
RingEXYseop
Likelihood to Recommend
RingCentral
I would definitely refer this to my colleagues, because the RingEX is one of the best platforms for recruiters. After all, some of the candidate has some busy schedules, so they couldn't answer the calls, but we can use the message option, we got more responses from that, so we can easily and fastly connect with them, and it will be very helpful to improve our organization.
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Yseop
Yseop is an excellent option if you are looking to analyze your data in a way that's easy to understand and interpret. There will be no more hours upon hours spent on interpreting confusing data. Instead, Yseop translates this data for your teams so they can focus on other higher priority tasks and less time trying to analyze data that just doesn't make sense.
Read full review
Pros
RingCentral
  • Chat and Messaging - Conversations are easy to search, topics can be pinned or bookmarked, and groups are easy to create and administer.
  • Phone - The core functionality works very well allowing voice, txt/sms, and faxing for all users. Administration is generally fairly easy as well.
  • Mobile Client - the mobile app offers all of the same functionality as the desktop or web client.
  • Video - Video calls make it easy to share screens with other users and includes a lot of tools for planning.
Read full review
Yseop
  • Transforming and analyzing data, so we can understand it.
  • Automating repetitive, mundane, and data-driven tasks.
  • Creating complex workflows.
Read full review
Cons
RingCentral
  • Customer support is rudimentary. They should improve tier 1 customer support's ability to understand our needs rather than asking customers to reinstall the app
  • Revolving door of account managers, which causes loss of continuity in discussing opportunities
  • Analytics is not complete. Details about faxing and web meetings is missing.
Read full review
Yseop
  • I think the software is mid-range level usability. For someone who's worked with this kind of software before, it's easy, but if someone is new to it, it could cause challenges.
  • Could improve on constant advancement, especially in a world of changing technologies.
  • Overall, the features are exactly what we need. More advanced features would be a plus.
Read full review
Likelihood to Renew
RingCentral
We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
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Yseop
No answers on this topic
Usability
RingCentral
They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
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Yseop
No answers on this topic
Reliability and Availability
RingCentral
There have been outages in the past, but they keep you updated on their status page. They instantly start working to resolve the issue in a timely manner. The reporting is clearly laid out if your area is impacted. They ensure that they email any updates they've made to the portal or any products they offer.
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Yseop
No answers on this topic
Performance
RingCentral
Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
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Yseop
No answers on this topic
Support Rating
RingCentral
Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
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Yseop
No answers on this topic
In-Person Training
RingCentral
I really didn't know all the capabilities
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Yseop
No answers on this topic
Implementation Rating
RingCentral
If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
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Yseop
No answers on this topic
Alternatives Considered
RingCentral
We switched from GoTo's platform with pieces of Teams. At that time, the complexity and difficulty of integrating all of the features and connecting them to get a simple platform that was stable and easy to train weren't available elsewhere.
Read full review
Yseop
No answers on this topic
Contract Terms and Pricing Model
RingCentral
not to sign up for it or give them any money for a product that does not work
Read full review
Yseop
No answers on this topic
Scalability
RingCentral
We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
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Yseop
No answers on this topic
Return on Investment
RingCentral
  • Cost savings over traditional phone system with land lines
  • Increased productivity due to allowing my team to work from anywhere
  • Conference calling features replaced a separate service
  • Video meeting features replaced a separate service
  • Call handling is easier
  • SMS Campaigns are a great tool
Read full review
Yseop
  • Competitive intelligence.
  • Increased revenue.
  • Improved internal and external relationships.
Read full review
ScreenShots