Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rivermate
Score 0.0 out of 10
N/A
Rivermate is a payroll management solution offered by an Employer of Record service provider to make it simple for companies and businesses to handle onboarding, payouts, benefits, and compliance for their remote employees around the world. It lets users hire, onboard, and engage with full-time, part-time, or contract or project-based employees in other countries or states without managing all associated labor, legal, and regulatory requirements. The user can set up and run payroll…
$199
per month per user
TriNet
Score 7.7 out of 10
N/A
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
Pricing
RivermateTriNet
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RivermateTriNet
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RivermateTriNet
Features
RivermateTriNet
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rivermate
-
Ratings
TriNet
7.4
707 Ratings
9% below category average
Employee demographic data00 Ratings7.9501 Ratings
Employment history00 Ratings7.3534 Ratings
Job profiles and administration00 Ratings7.5506 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.5596 Ratings
Organizational charting00 Ratings6.8417 Ratings
Organization and location management00 Ratings7.1444 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.8561 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rivermate
-
Ratings
TriNet
8.1
763 Ratings
0% below category average
Pay calculation00 Ratings8.3738 Ratings
Support for external payroll vendors00 Ratings8.05 Ratings
Off-cycle/On-Demand payment00 Ratings7.8256 Ratings
Benefit plan administration00 Ratings8.3747 Ratings
Direct deposit files00 Ratings8.4696 Ratings
Salary revision and increment management00 Ratings8.1616 Ratings
Reimbursement management00 Ratings7.5379 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rivermate
-
Ratings
TriNet
7.0
498 Ratings
16% below category average
Approval workflow00 Ratings7.5414 Ratings
Balance details00 Ratings6.7477 Ratings
Annual carry-forward and encashment00 Ratings6.8388 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rivermate
-
Ratings
TriNet
7.5
745 Ratings
9% below category average
View and generate pay and benefit information00 Ratings8.4722 Ratings
Update personal information00 Ratings8.1737 Ratings
View company policy documentation00 Ratings7.3631 Ratings
Employee recognition00 Ratings6.0228 Ratings
View job history00 Ratings7.5557 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rivermate
-
Ratings
TriNet
1.0
1 Ratings
155% below category average
Tracking of all physical assets00 Ratings1.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rivermate
-
Ratings
TriNet
7.1
627 Ratings
6% below category average
Report builder00 Ratings7.0540 Ratings
Pre-built reports00 Ratings7.5594 Ratings
Ability to combine HR data with external data00 Ratings6.7305 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rivermate
-
Ratings
TriNet
7.4
614 Ratings
8% below category average
New hire portal00 Ratings7.5613 Ratings
Manager tracking tools00 Ratings7.3383 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rivermate
-
Ratings
TriNet
6.8
112 Ratings
17% below category average
Corporate goal setting00 Ratings6.898 Ratings
Individual goal setting00 Ratings6.8108 Ratings
Line-of sight-visibility00 Ratings6.796 Ratings
Performance tracking00 Ratings6.9107 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rivermate
-
Ratings
TriNet
6.9
190 Ratings
14% below category average
Performance plans00 Ratings6.8166 Ratings
Performance improvement plans00 Ratings6.8156 Ratings
Review status tracking00 Ratings6.7153 Ratings
Review reminders00 Ratings6.9162 Ratings
Multiple review frequency00 Ratings7.23 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rivermate
-
Ratings
TriNet
6.9
88 Ratings
12% below category average
Candidate ranking00 Ratings8.21 Ratings
Candidate search00 Ratings6.383 Ratings
Candidate development00 Ratings6.377 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rivermate
-
Ratings
TriNet
7.0
125 Ratings
9% below category average
Job Requisition Management00 Ratings6.794 Ratings
Company Website Posting00 Ratings5.51 Ratings
Publish to Social Media00 Ratings6.678 Ratings
Job Search Site Posting00 Ratings7.096 Ratings
Duplicate Candidate Prevention00 Ratings9.11 Ratings
Applicant Tracking00 Ratings7.2103 Ratings
Notifications and Alerts00 Ratings7.0111 Ratings
Best Alternatives
RivermateTriNet
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Score 6.9 out of 10
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Score 9.5 out of 10
Medium-sized Companies
Justworks
Justworks
Score 6.9 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises

No answers on this topic

PeopleStrong
PeopleStrong
Score 9.9 out of 10
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User Ratings
RivermateTriNet
Likelihood to Recommend
-
(0 ratings)
7.5
(777 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(52 ratings)
Usability
-
(0 ratings)
7.6
(674 ratings)
Availability
-
(0 ratings)
8.0
(19 ratings)
Performance
-
(0 ratings)
7.1
(19 ratings)
Support Rating
-
(0 ratings)
7.3
(758 ratings)
In-Person Training
-
(0 ratings)
9.3
(6 ratings)
Online Training
-
(0 ratings)
9.0
(8 ratings)
Implementation Rating
-
(0 ratings)
8.2
(28 ratings)
Configurability
-
(0 ratings)
5.0
(12 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.8
(4 ratings)
Ease of integration
-
(0 ratings)
3.9
(8 ratings)
Product Scalability
-
(0 ratings)
8.7
(18 ratings)
Professional Services
-
(0 ratings)
8.6
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(16 ratings)
Vendor pre-sale
-
(0 ratings)
7.6
(16 ratings)
User Testimonials
RivermateTriNet
Likelihood to Recommend
Rivermate
No answers on this topic
TriNet
TriNet excels at supporting growing startups and small to medium size companies seeking a streamlined, low-maintenance solution for payroll and benefits management, while ensuring top-tier, fully compliant services. This enables smaller teams to effectively manage HR challenges without dedicated in-house HR personnel, leveraging TriNet's expert compliance specialists to field inquiries and resolve emerging concerns promptly. From our experience, this level of compliance support and expertise is the main reason why we continue our relationship with TriNet. We also have had the same account representatives from day one, and they both are rockstars
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Pros
Rivermate
No answers on this topic
TriNet
  • Responds quickly and effectively to inquiries through both the chat or phone options.
  • Customizes the payroll approval process to meet our needs.
  • Offers a forum that allows us to connect with other small businesses in the TriNet network to crowdsource recommendations for a range of business issues.
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Cons
Rivermate
No answers on this topic
TriNet
  • Time Clock More User Friendly
  • On Staff Admin ability to assist employees is slightly less than I'd like. I don't like being told to have the employee contact for platform issues. I'd like to advocate more for my employees.
  • Expense Reimbursement better integrated with the payroll functionality.
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Likelihood to Renew
Rivermate
No answers on this topic
TriNet
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
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Usability
Rivermate
No answers on this topic
TriNet
The system is good but the user experience could be improved in comparison to other, more modern options. IT can feel somewhat clunky and while most things can be found, it's not always the most intuitive and takes some time to get used to before confidence in doing so is achieved.
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Reliability and Availability
Rivermate
No answers on this topic
TriNet
We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
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Performance
Rivermate
No answers on this topic
TriNet
For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
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Support Rating
Rivermate
No answers on this topic
TriNet
again tough to say. Our account manager - 10 most others - 6 Benefits - 5 HR support - 2 (the joke in my team is "why ask, he's just going to say "do this and then check with your legal dept.") If we have to do our own research why do we need you. Like I said, great for smaller companies that don't have an HR team. There is almost an attitude of "we are TriNet, this is how we do it, deal with it. You're in our platform now". Every client may have different needs and TriNet needs to be able to adapt to them. The new role of strong HR teams is business partners - TriNet struggles with this and seems to be stuck in old "tell you what to do", plan the Christmas party and buy cake once a month for birthdays. Its timer to move forward!
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In-Person Training
Rivermate
No answers on this topic
TriNet
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
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Online Training
Rivermate
No answers on this topic
TriNet
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
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Implementation Rating
Rivermate
No answers on this topic
TriNet
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
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Alternatives Considered
Rivermate
No answers on this topic
TriNet
I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, the software isn't a major need, compared to smooth payroll and benefits that I get from TriNet (and great service). I'm happy at TriNet long term as long as the health insurance rates aren't exhorbinant.
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Contract Terms and Pricing Model
Rivermate
No answers on this topic
TriNet
I was not part of the process
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Scalability
Rivermate
No answers on this topic
TriNet
We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
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Professional Services
Rivermate
No answers on this topic
TriNet
Not sure it was used or not as the implementation was completed before I started working for the company
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Return on Investment
Rivermate
No answers on this topic
TriNet
  • We have saved money on benefits and been able to broaden benefit options
  • It has improved our expense tracking processes
  • It has made tracking time off so much easier for both employees and management
  • It has kept us in compliance
  • It has made employee reimbursement much easier
Read full review
ScreenShots

Rivermate Screenshots

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