Overall Satisfaction with TriNet
We use Trinet for our payroll processing, Medical and Dental Benefits, 401K, and HR for assistance. I have been with my company for over 4 years and the company has been using Trinet since 2016. The online processing is simple along with the onboarding of new employees. Of all the payroll companies I have used in other jobs this one is simple and straightforward. They answer questions as they arise. Very professional with their clients. Trinet being a PEO company is best to use as the HR laws are cumbersome and keep changing. They have all the tools we need available to use. They take care of the taxes and reporting. Their reports are simple to use and during PPP they had sample reports to use and enter our information. They keep their clients apprised of new laws or changes for HR or Payroll.
- Payroll processing
- Communication via email with their clients
- payroll reports
- To have some reports readily available like SOC
- Workers comp reporting to have access in the reports
- Cobra information if former employees opt-in having that information available in the reports section would help
- HR less time spent on all the laws and they have kept us inform
- Processing payroll takes less time
- Fees are a bit high for a small business
With Covid 19 pandemic, they have the PPP reports ready for us to use and we just needed to enter the dates on the reports to fill out the applications. They have given us a recovery credit which has helped in the fees expense area. They have had Webinars to teach how the forms work in filling out to apply for PPP loans and Loan forgiveness as well.
Do you think TriNet delivers good value for the price?
Yes
Are you happy with TriNet's feature set?
Yes
Did TriNet live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TriNet go as expected?
I wasn't involved with the implementation phase
Would you buy TriNet again?
Yes
ADP is more complicated and not user friendly and they have too many different packages and not one size that Trinet has. The support with ADP is less desirable. The support with Trinet has been superb. With ADP you have to shop for the Benefits packages and 401k packages. With Trinet they take care of that and employees pick what they want.
TriNet Feature Ratings
Using TriNet
4 - Employee uses to enter their vacation request or sick time. Administrator moves approved vacation to payroll grid and reminds the manager to approve if it has yet to be approved. Trust advisor assists in more complex issues such as 401k compliance and how to fix etc. Administrator process the payroll reports for the company