Rubrik vs. ThreatLocker

Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.

Incentivized

Threatlocker does exactly as it advertises. I would recommend it to anyone seeking a comprehensive solution for managing software approvals. It is also very easy to use with an online support team, or Cyberheros, as they call it, that is very quick and responsive. The preset programs are also a nice touch, making deployment easy.

Incentivized

• It just works right out of the box. No customizations were needed to start using.
• It protects several types of databases such as IBM DB2 that are not protected by competing products.
• The Rubrik Support team is very knowledgeable and responsive to our issues.

Incentivized

• Application whitelisting.
• Unified audits of everything network & application.
• Clean and concise portal to manage the same.
• Dynamic ability to allow users to request more apps.
• Security and a sense of complete control.

Incentivized

• Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.

Incentivized

• When running the Unified Audit, I like to use certain filters. I wish there as a way to save those filters, so I don't have to select them every time I do a Unified Audit.

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.

Incentivized

The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.

Technician and Analyst alike will love this tool as long as they learn to use it. They have fantastic study material that breaks everything down on it where to find settings and how to best manage the tool. End users are the only complaints we get only because they sometimes don't understand that installing a PDF convertor that is labeled as Free on the internet isn't always in their best interest.

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

There is rarely ever an outage. I have seen slowness in ThreatLocker service. But that is very rare too!

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

ThreatLocker is always available. The admin's console loads very fast and report runs almost instantly. It does not interfere with operating system.

Incentivized

Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.

Incentivized

You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.

Incentivized

Very easy to take in and pass on.

Incentivized

The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.

Incentivized

Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.

The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.

Incentivized

Prior to buying ThreatLocker, we evaluated Tanium's whitelisting module. We felt that ThreatLocker's method of baselining existing applications and comparing them to known IoC's made for an easier implementation. To be fair, this was solely based on demonstrations by each vendor and not by actual PoC's. The implementation for ThreatLocker went smoothly and we have very few issues with the product that require support intervention. When support is needed, it is readily available via chat.

Incentivized

We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

Incentivized

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

Incentivized

ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized

• Allowed us to deliver zero-trust at an affordable cost
• Can be managed with existing skillset
• Most cost effective application control for small businesses

Incentivized