TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about TeamViewer

Please fill out the form below to get in touch.

TeamViewer

Connect with TeamViewer

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with TeamViewer so that TeamViewer and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage 100cloud

    Score7.2 out of 10
    Small Businesses (1-50 employees)
    Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    Sage 100cloudTeamViewer
    Editions & Modules
    Sage 100 ERP Standard
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Advanced
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Premium
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Online
    $0
    Per User per Month
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Sage 100cloudTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Sage 100cloudTeamViewer
    Considered Both Products
    Sage
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    356 Answers
    Features
    Sage 100cloudTeamViewer
    Payroll Management
    Comparison of Payroll Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    7.9
    10 Ratings
    5% above category average
    TeamViewer
    -
    Ratings
    Pay calculation7.110 Ratings00 Ratings
    Benefit plan administration6.18 Ratings00 Ratings
    Direct deposit files9.510 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage 100 and TeamViewer
    Feature
    Sage 100
    3.8
    11 Ratings
    66% below category average
    TeamViewer
    -
    Ratings
    API for custom integration3.78 Ratings00 Ratings
    Plug-ins3.911 Ratings00 Ratings
    Security
    Comparison of Security features of Sage 100 and TeamViewer
    Feature
    Sage 100
    9.1
    18 Ratings
    8% above category average
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Single sign-on capability9.817 Ratings00 Ratings
    Role-based user permissions8.317 Ratings8.869 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sage 100 and TeamViewer
    Feature
    Sage 100
    6.8
    20 Ratings
    10% below category average
    TeamViewer
    -
    Ratings
    Dashboards8.213 Ratings00 Ratings
    Standard reports6.419 Ratings00 Ratings
    Custom reports5.818 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Sage 100 and TeamViewer
    Feature
    Sage 100
    7.2
    20 Ratings
    7% below category average
    TeamViewer
    -
    Ratings
    Accounts payable8.120 Ratings00 Ratings
    Accounts receivable8.416 Ratings00 Ratings
    Global Financial Support4.86 Ratings00 Ratings
    Primary and Secondary Ledgers7.29 Ratings00 Ratings
    Journals and Reconciliations8.110 Ratings00 Ratings
    Configurable Accounting7.78 Ratings00 Ratings
    Standardized Processes7.78 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    8.3
    14 Ratings
    4% above category average
    TeamViewer
    -
    Ratings
    Inventory tracking8.214 Ratings00 Ratings
    Automatic reordering8.510 Ratings00 Ratings
    Location management8.18 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    7.8
    13 Ratings
    2% below category average
    TeamViewer
    -
    Ratings
    Pricing8.113 Ratings00 Ratings
    Order entry7.713 Ratings00 Ratings
    Credit card processing8.812 Ratings00 Ratings
    Cost of goods sold8.413 Ratings00 Ratings
    Order Orchestration6.46 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Sage 100 and TeamViewer
    Feature
    Sage 100
    8.0
    10 Ratings
    6% above category average
    TeamViewer
    -
    Ratings
    Billing Management6.98 Ratings00 Ratings
    Cash and Asset Management8.19 Ratings00 Ratings
    Travel & Expense Management8.47 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.16 Ratings00 Ratings
    Period Close8.19 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    8.0
    5 Ratings
    5% above category average
    TeamViewer
    -
    Ratings
    Budgeting and Forecasting9.04 Ratings00 Ratings
    Project Costing9.03 Ratings00 Ratings
    Cost Capture8.04 Ratings00 Ratings
    Capital Project Management8.63 Ratings00 Ratings
    Customer Contract Compliance7.83 Ratings00 Ratings
    Project Revenue Recognition7.83 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    5.3
    2 Ratings
    29% below category average
    TeamViewer
    -
    Ratings
    Project Planning and Scheduling7.02 Ratings00 Ratings
    Task Insight for Project Managers7.02 Ratings00 Ratings
    Project Mobile Functionality5.02 Ratings00 Ratings
    Definable Resource Pools5.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    7.0
    2 Ratings
    6% below category average
    TeamViewer
    -
    Ratings
    Award Lifecycle Management7.02 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Sage 100 and TeamViewer
    Feature
    Sage 100
    5.4
    3 Ratings
    27% below category average
    TeamViewer
    -
    Ratings
    Bids Analyzed and Compared5.01 Ratings00 Ratings
    Contract Authoring5.01 Ratings00 Ratings
    Contract Repository5.01 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated10.02 Ratings00 Ratings
    Supplier Management8.13 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    4.4
    1 Ratings
    42% below category average
    TeamViewer
    -
    Ratings
    Risk Repository5.01 Ratings00 Ratings
    Control Management5.01 Ratings00 Ratings
    Control Efficiency Assessments5.01 Ratings00 Ratings
    Issue Detection3.01 Ratings00 Ratings
    Remediation and Certification4.01 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Sage 100 and TeamViewer
    Feature
    Sage 100
    7.8
    4 Ratings
    11% above category average
    TeamViewer
    -
    Ratings
    Transportation Planning and Optimization10.03 Ratings00 Ratings
    Transportation Execution Management10.02 Ratings00 Ratings
    Trade and Customs Management7.02 Ratings00 Ratings
    Fulfillment Management10.03 Ratings00 Ratings
    Warehouse Workforce Management7.63 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Sage 100 and TeamViewer
    Feature
    Sage 100
    8.3
    5 Ratings
    10% above category average
    TeamViewer
    -
    Ratings
    Production Process Design8.42 Ratings00 Ratings
    Production Management8.43 Ratings00 Ratings
    Configuration Management10.03 Ratings00 Ratings
    Work Execution10.03 Ratings00 Ratings
    Manufacturing Costs5.03 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Sage 100 and TeamViewer
    Feature
    Sage 100
    7.1
    5 Ratings
    3% below category average
    TeamViewer
    -
    Ratings
    Forecasting6.04 Ratings00 Ratings
    Inventory Planning7.55 Ratings00 Ratings
    Performance Monitoring7.55 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Sage 100 and TeamViewer
    Feature
    Sage 100
    2.6
    2 Ratings
    96% below category average
    TeamViewer
    -
    Ratings
    Proposal Management1.01 Ratings00 Ratings
    Product Master Data Management10.02 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Sage 100 and TeamViewer
    Feature
    Sage 100
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Sage 100 and TeamViewer
    Feature
    Sage 100
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of Sage 100 and TeamViewer
    Feature
    Sage 100
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    Sage 100cloudTeamViewer
    Small Businesses
    Zoho One
    Score9.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage 100cloudTeamViewer
    Likelihood to Recommend
    7.4
    (24 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    7.6
    (5 ratings)
    8.1
    (68 ratings)
    Usability
    7.6
    (8 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    9.1
    (1 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.0
    (3 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    Sage 100cloudTeamViewer
    Likelihood to Recommend
    Sage
    Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Sage
    • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
    • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
    • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
    • Scalable plenty of room to grow as the business grows without being bloated.
    • Pricing is very reasonable.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Sage
    • Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
    • Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Sage
    Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Sage
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Sage
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Sage
    Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Sage
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Sage
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Sage
    We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Sage
    I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Sage
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Sage
    • Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
    • Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    Sage 100cloud Screenshots

    Screenshot of General Ledger uses our exclusive dual grid entry for quick, efficient, and accurate data entry. The grid entry format allows you to easily customize the data entry screens.

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.