Salesforce CMS vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce CMS
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…N/A
WordPress VIP
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
Salesforce CMSWordPress VIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Salesforce CMSWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Salesforce CMSWordPress VIP
Security
Comparison of Security features of Product A and Product B
Salesforce CMS
8.5
23 Ratings
6% above category average
WordPress VIP
7.5
2 Ratings
7% below category average
Role-based user permissions8.523 Ratings7.52 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Salesforce CMS
8.5
22 Ratings
10% above category average
WordPress VIP
7.5
2 Ratings
2% below category average
API8.522 Ratings9.12 Ratings
Internationalization / multi-language8.518 Ratings5.92 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Salesforce CMS
8.4
19 Ratings
10% above category average
WordPress VIP
8.2
2 Ratings
8% above category average
WYSIWYG editor8.516 Ratings9.11 Ratings
Code quality / cleanliness8.518 Ratings7.52 Ratings
Admin section8.516 Ratings8.32 Ratings
Page templates8.417 Ratings8.21 Ratings
Library of website themes8.013 Ratings00 Ratings
Mobile optimization / responsive design8.417 Ratings9.11 Ratings
Publishing workflow8.517 Ratings7.32 Ratings
Form generator8.515 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Salesforce CMS
8.5
19 Ratings
15% above category average
WordPress VIP
8.0
2 Ratings
9% above category average
Content taxonomy8.416 Ratings7.31 Ratings
SEO support8.015 Ratings7.31 Ratings
Bulk management8.417 Ratings7.52 Ratings
Availability / breadth of extensions8.617 Ratings9.11 Ratings
Community / comment management8.919 Ratings9.12 Ratings
Best Alternatives
Salesforce CMSWordPress VIP
Small Businesses
Divi
Divi
Score 9.8 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce CMSWordPress VIP
Likelihood to Recommend
9.6
(23 ratings)
8.6
(19 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
7.1
(8 ratings)
8.2
(1 ratings)
Support Rating
8.0
(7 ratings)
7.5
(19 ratings)
User Testimonials
Salesforce CMSWordPress VIP
Likelihood to Recommend
Salesforce
Salesforce CMS is well suited for anything sales. If you need information on an account, want to touch your old accounts, need to get a better idea of ownership by vertical, or want to estimate revenue from your pipeline, it is very A-OK. We use Salesforce to open, close, and study prospects to later convert them into closed deals. There is a section for notes to detail about each and every account. You can add contacts in, complete with their title, email, cell phones, and other additional info, and since our program is sync'ed up with Outreach.io you can make an immediate call from the Salesforce page. It's a must if you are growing your company and want to stay organized within multiple departments.
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Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Pros
Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
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Automattic
  • Security - class leading security, ensuring sites are protected and operate hassle free
  • Scalability - provide patches and updates first before the market place
  • Reliability - up to 99.9% up time, with a fantastic track record
  • Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance
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Cons
Salesforce
  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
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Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
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Likelihood to Renew
Salesforce
No answers on this topic
Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Usability
Salesforce
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
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Automattic
There is documentation for everything you might need.
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Support Rating
Salesforce
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
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Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
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Alternatives Considered
Salesforce
Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
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Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
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Return on Investment
Salesforce
  • It helps us to keep track of any potential conflicts between sales organizations.
  • It allows us to have robust reporting for every sales team and the overall organization.
  • It gives us a solid platform for our day-to-day work rather than using multiple software.
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Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
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