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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Experience Cloud

    Score8.3 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A

    Smallpdf

    Score7.1 out of 10
    N/AMade in Switzerland, Smallpdf is a company that offers a suite of document management tools for everyone-for work, for home, for life. Founded in Switzerland in 2013, Smallpdf provides what they describe as a simple, secure, and reliable answer to the world's PDF challenges. Smallpdf boasts serving over a billion users in 24 different languages since 2013, and in every country in the world.

    $0

    Pricing
    Salesforce Experience CloudSmallpdf
    Editions & Modules
    No answers on this topic
    Smallpdf Basic
    $0.00
    Smallpdf Pro
    $12.00
    per month
    Smallpdf Pro
    $108.00
    per year
    Offerings
    Pricing Offerings
    Salesforce Experience CloudSmallpdf
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for bulk purchases
    More Pricing Information
    Community Pulse
    Salesforce Experience CloudSmallpdf
    Considered Both Products
    Salesforce
    No answer on this topic
    Smallpdf
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    45 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    37 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    45 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    28 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    91%
    Implementation went as expected
    10 Answers
    Best Alternatives
    Salesforce Experience CloudSmallpdf
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    Egnyte
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    Score7.7 out of 10
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    Dashpivot - By Sitemate
    Score10 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce Experience CloudSmallpdf
    Likelihood to Recommend
    8.9
    (71 ratings)
    8.7
    (25 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (15 ratings)
    9.5
    (6 ratings)
    Performance
    9.1
    (5 ratings)
    9.4
    (6 ratings)
    Support Rating
    8.0
    (18 ratings)
    9.9
    (2 ratings)
    Ease of integration
    9.4
    (4 ratings)
    6.8
    (6 ratings)
    User Testimonials
    Salesforce Experience CloudSmallpdf
    Likelihood to Recommend
    Salesforce
    For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
    Incentivized
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    Smallpdf
    As per my knowledge and experience, Small PDF is well suited when we want to convert the large and bulk processing on the images to convert them into a single file and share. I found it well suited for college students because daily they scan multiple images and merge them to send as a single assignment file. Smallpdf has the future in the education field. Sometimes it is less appropriate for the people who want to share official documents by converting them into pdf without a watermark. I personally really like the Small PDF, it really helped reduce the difficulty of sending files, and photos to others.
    Incentivized
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    Pros
    Salesforce
    • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
    • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
    • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
    Incentivized
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    Smallpdf
    • It's PDF editing tool suite is extremely comprehensive.
    • Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features.
    • It's online-first design avoids typical problems of depending on one specific computer for specific tasks.
    Incentivized
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    Cons
    Salesforce
    • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
    • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
    • Also, there is no side-to-side comparison view for content editors to update the content easily.
    Incentivized
    Read full review
    Smallpdf
    • It has everything I'm not sure what I will say. E-sign, Share, convert. You can give an option in upload priorities features which I can see later.
    • Background remover thing also you can add in it. So I can remove the unnecessary thing from an image.
    • You can add a chatbot for help.
    Incentivized
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    Likelihood to Renew
    Salesforce
    Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
    Incentivized
    Read full review
    Smallpdf
    No answers on this topic
    Usability
    Salesforce
    Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
    Incentivized
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    Smallpdf
    I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
    Incentivized
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    Performance
    Salesforce
    Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
    Incentivized
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    Smallpdf
    1.- Because it is easy to use and each function is duly indicated so you can not go wrong. 2.- Its service is fast, it takes only a few seconds to transform the files and in less than a minute it is downloaded and you can occupy it without problem. 4.-This IS online so you do not install anything, which is very useful because you can also use it from a tablet or your mobile
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    Support Rating
    Salesforce
    Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
    Incentivized
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    Smallpdf
    Everything is so simple and works so well, you shouldn't need support, but on the one occasion in several years that I needed it, support was quick and courteous.
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    Alternatives Considered
    Salesforce
    Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
    Incentivized
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    Smallpdf
    I think that Smallpdf stacks up against its competitors in terms of easiness of use. The tool is very user-friendly, every feature is communicated in an efficient way and very simple to user so the user doesn't have to be particularly good at using software. Its features are superficial when compared to Acrobat but easiest to use for sure.
    Incentivized
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    Return on Investment
    Salesforce
    • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
    • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
    Incentivized
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    Smallpdf
    • It has definitely increased efficiency. Lower paid employees can complete a simple task with Smallpdf rather than having a higher paid employee use their time to do it differently.
    • Smallpdf decreases the customer-response time. Being able to send over the proper sized file quickly makes us look great!
    Incentivized
    Read full review
    ScreenShots

    Smallpdf Screenshots

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