SAP Commerce Cloud vs. Spryker Cloud Commerce OS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Spryker Cloud Commerce OS
Score 6.0 out of 10
N/A
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.N/A
Pricing
SAP Commerce CloudSpryker Cloud Commerce OS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Commerce CloudSpryker Cloud Commerce OS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
SAP Commerce CloudSpryker Cloud Commerce OS
Considered Both Products
SAP Commerce Cloud
Chose SAP Commerce Cloud
Since we are using the SAP ERP the standard integration methods were a main argument for us
Chose SAP Commerce Cloud
SAP Commerce is perceived as old, expensive and not born in the cloud, SAP has a negative touch in general. The monolithic approach is seen negatively, which is a mistake, SAP should sell the current mixed approach better, and focus on a low TCO, which is difficult given the …
Spryker Cloud Commerce OS
Chose Spryker Cloud Commerce OS
The complexity of development and stability of Spryker weigh in against most of the smaller e-commerce frameworks, like Magento or Shopware. In comparison to SAP Hybris, the licensing costs and complexity of development does not give a better experience than Spryker.
Chose Spryker Cloud Commerce OS
A clear headless / API first architecture is the competitive advantage of the ages Hybris solution. Spryker also shows a cleaner modularisation and with the atomic releases instead of big bang approaches, it takes less effort to stay up to date with the current releases.
Chose Spryker Cloud Commerce OS
Spryker is much more modular and can be adapted more individually to the requirements.
Chose Spryker Cloud Commerce OS
Spryker as a PaaS solution allows individualization on code and project level.
Developers enjoy working with Spryker due to its modular structure as it is easy to learn, code and customize.
Chose Spryker Cloud Commerce OS
It was mostly the fit for purpose for a proof of concept and the wide variety of out-of-the-box functionality that was convincing. As a platform itself, many aspects were very similar across the different platforms.
Chose Spryker Cloud Commerce OS
Spryker is a PHP and open-source stack-based solution, it's more a component framework, and not a traditional software product. You build your own custom solution based on best practices.
Chose Spryker Cloud Commerce OS
Strong advantages in the area of B2B features. Independent on premise installation possible. Good feature set to implement our business models.
Chose Spryker Cloud Commerce OS
Why we selected Spryker Commerce OS:
- high modularity
- headless integration of bloom reach CMS possible
Chose Spryker Cloud Commerce OS
Spryker Cloud Commerce OS embraces custom challenges, while other systems try to accomodate them inside their monolithic structure. As a result: with Magento or SAP Commerce Cloud, every custom extensions makes the system more unwieldy instead of focussing on providing business …
Chose Spryker Cloud Commerce OS
Higher flexibility, modern technology, web development standards combined with enterprise functionality
Top Pros
Top Cons
Features
SAP Commerce CloudSpryker Cloud Commerce OS
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
8.2
68 Ratings
6% above category average
Spryker Cloud Commerce OS
7.3
64 Ratings
5% below category average
Product catalog & listings8.464 Ratings8.060 Ratings
Product management8.965 Ratings6.960 Ratings
Bulk product upload8.663 Ratings7.552 Ratings
Branding8.163 Ratings7.753 Ratings
Mobile storefront8.161 Ratings8.051 Ratings
Product variations8.360 Ratings7.463 Ratings
Website integration8.364 Ratings00 Ratings
Visual customization7.761 Ratings6.756 Ratings
CMS7.461 Ratings6.358 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.1
62 Ratings
7% above category average
Spryker Cloud Commerce OS
8.3
58 Ratings
9% above category average
Abandoned cart recovery8.015 Ratings8.642 Ratings
Checkout user experience8.261 Ratings7.958 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
8.2
54 Ratings
1% below category average
Spryker Cloud Commerce OS
8.1
55 Ratings
3% below category average
eCommerce security8.254 Ratings8.155 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
7.8
61 Ratings
4% above category average
Spryker Cloud Commerce OS
7.1
59 Ratings
5% below category average
Promotions & discounts7.760 Ratings7.757 Ratings
Personalized recommendations8.155 Ratings6.142 Ratings
SEO7.452 Ratings7.651 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.9
62 Ratings
13% above category average
Spryker Cloud Commerce OS
8.0
63 Ratings
2% above category average
Multi-site management8.658 Ratings7.655 Ratings
Order processing9.260 Ratings8.759 Ratings
Inventory management9.255 Ratings8.152 Ratings
Shipping8.856 Ratings7.445 Ratings
Custom functionality8.759 Ratings8.360 Ratings
Best Alternatives
SAP Commerce CloudSpryker Cloud Commerce OS
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudSpryker Cloud Commerce OS
Likelihood to Recommend
8.6
(70 ratings)
7.7
(69 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
6.1
(68 ratings)
Support Rating
10.0
(3 ratings)
6.1
(68 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
8.9
(48 ratings)
-
(0 ratings)
Product Scalability
9.1
(48 ratings)
-
(0 ratings)
User Testimonials
SAP Commerce CloudSpryker Cloud Commerce OS
Likelihood to Recommend
SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
Read full review
Spryker Systems, GmbH
Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
Read full review
Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
Spryker Systems, GmbH
  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Read full review
Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
Read full review
Spryker Systems, GmbH
  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Read full review
Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
Spryker Systems, GmbH
No answers on this topic
Usability
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
Read full review
Spryker Systems, GmbH
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
Read full review
Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Read full review
Spryker Systems, GmbH
Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
Read full review
Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review
Spryker Systems, GmbH
No answers on this topic
Alternatives Considered
SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
Read full review
Spryker Systems, GmbH
If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
Read full review
Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review
Spryker Systems, GmbH
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
Read full review
Spryker Systems, GmbH
  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce