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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    TSPlus

    Score8 out of 10
    N/ATSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.

    $29

    per month per workstation

    Pricing
    SAP ConcurTSPlus
    Editions & Modules
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Desktop Edition
    $180
    one-time fee up to 3 users
    Web Mobile Edition
    $250
    one-time fee up to 3 users
    Enterprise Edition
    $290
    one-time fee up to 3 users
    Web Mobile Plus
    $970
    one-time fee up to 10 users
    Enterprise Plus
    $1,210
    one-time fee up to 10 users
    Offerings
    Pricing Offerings
    SAP ConcurTSPlus
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
    More Pricing Information
    Community Pulse
    SAP ConcurTSPlus
    Considered Both Products
    SAP Concur
    No answer on this topic
    TSPlus (Terminal Service Plus)
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    732 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    586 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    738 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    385 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    419 Answers
    No answers on this topic
    Features
    SAP ConcurTSPlus
    Expense Management
    Comparison of Expense Management features of SAP Concur and TSPlus
    Feature
    SAP Concur
    8.4
    564 Ratings
    1% above category average
    TSPlus
    -
    Ratings
    Employee Expense Reporting8.4556 Ratings00 Ratings
    Corporate Card Reconciliation8.3420 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of SAP Concur and TSPlus
    Feature
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    TSPlus
    -
    Ratings
    Customizable Approval Policies8.2434 Ratings00 Ratings
    Financial Document Management8.5369 Ratings00 Ratings
    Payment Status Tracking8.6429 Ratings00 Ratings
    Payment Audit Trail8.3400 Ratings00 Ratings
    Duplicate Bill Detection7.6358 Ratings00 Ratings
    Advanced OCR8.2313 Ratings00 Ratings
    Electronic Funds Transfer8.4287 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of SAP Concur and TSPlus
    Feature
    SAP Concur
    -
    Ratings
    TSPlus
    10.0
    1 Ratings
    24% above category average
    Screen sharing00 Ratings10.01 Ratings
    File transfer00 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
    Over-the-Internet remote session00 Ratings10.01 Ratings
    Initiate remote control from mobile00 Ratings10.01 Ratings
    Remote management of servers & workstations00 Ratings10.01 Ratings
    Remote Active Directory® management00 Ratings10.01 Ratings
    Centralized management dashboard00 Ratings10.01 Ratings
    Session record00 Ratings10.01 Ratings
    Annotations00 Ratings10.01 Ratings
    Monitoring and Alerts00 Ratings10.01 Ratings
    Multi-platform remote control00 Ratings10.01 Ratings
    Best Alternatives
    SAP ConcurTSPlus
    Small Businesses
    Brex
    Score9 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP ConcurTSPlus
    Likelihood to Recommend
    8.3
    (1014 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (48 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (244 ratings)
    -
    (0 ratings)
    Availability
    8.3
    (16 ratings)
    -
    (0 ratings)
    Performance
    6.8
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (45 ratings)
    -
    (0 ratings)
    In-Person Training
    5.9
    (7 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (16 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (63 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (62 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.6
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP ConcurTSPlus
    Likelihood to Recommend
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified
    Incentivized
    Read full review
    Pros
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Detailed management of users or user groups and the applications associated with them
    • Using MS app standard RDP or creating TS Plus runtime
    • license management and updates
    Incentivized
    Read full review
    Cons
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
    • the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
    • nothing else in particular, everything works in a simple and intuitive way
    Incentivized
    Read full review
    Likelihood to Renew
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Usability
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Reliability and Availability
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Performance
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Support Rating
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    In-Person Training
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Online Training
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Implementation Rating
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Alternatives Considered
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.
    Incentivized
    Read full review
    Scalability
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Return on Investment
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Flexibility in use that allows lean management by the IT manager
    • Wide compatibility with almost all sw
    • Speed ​​in configuring work sessions
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app