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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A

    Progress Telerik

    Score9.4 out of 10
    N/AWith Telerik UI libraries, Progress aims to equip .NET ninjas with a full arsenal of weapons, helping to create beautiful, modern and future-proof applications quickly and intuitively. The vendor states that with its over 1,250 UI components for all .NET platforms, as well as various themes, skins and customization options, Telerik users report cutting development time by up to 50 percent. Web

    $999

    per developer, royalty-free

    Pricing
    SAP Customer Data SolutionsProgress Telerik
    Editions & Modules
    No answers on this topic
    Individual Product Licence
    $999
    per developer, royalty-free
    DevCraft UI
    $1,299
    per developer, royalty-free
    DevCraft Complete
    $1,499
    per developer, royalty-free
    DevCraft Ultimate
    $2,199
    per developer, royalty-free
    Offerings
    Pricing Offerings
    SAP Customer Data SolutionsProgress Telerik
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Customer Data SolutionsProgress Telerik
    Considered Both Products
    SAP
    No answer on this topic
    Progress Software
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    50 Answers
    97%
    Would buy again
    28 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    92%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    51 Answers
    97%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    37 Answers
    96%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    39 Answers
    96%
    Implementation went as expected
    26 Answers
    Features
    SAP Customer Data SolutionsProgress Telerik
    Tag Management
    Comparison of Tag Management features of SAP Customer Data Solutions and Progress Telerik
    Feature
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Progress Telerik
    -
    Ratings
    Tag library7.826 Ratings00 Ratings
    Tag variable mapping7.824 Ratings00 Ratings
    Ease of writing custom tags7.825 Ratings00 Ratings
    Rules-driven tag execution7.825 Ratings00 Ratings
    Tag performance monitoring8.024 Ratings00 Ratings
    Page load times7.925 Ratings00 Ratings
    Mobile app tagging7.524 Ratings00 Ratings
    Library of JavaScript extensions7.623 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of SAP Customer Data Solutions and Progress Telerik
    Feature
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Progress Telerik
    -
    Ratings
    Standard visitor segmentation8.028 Ratings00 Ratings
    Behavioral visitor segmentation8.027 Ratings00 Ratings
    Traffic allocation control4.227 Ratings00 Ratings
    Website personalization9.926 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of SAP Customer Data Solutions and Progress Telerik
    Feature
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Progress Telerik
    -
    Ratings
    Account Scoring8.027 Ratings00 Ratings
    Customer Data Governance8.928 Ratings00 Ratings
    Data Connectors4.329 Ratings00 Ratings
    Data Enhancement5.229 Ratings00 Ratings
    Data Ingestion6.129 Ratings00 Ratings
    Data Storage2.529 Ratings00 Ratings
    Data Visibility8.029 Ratings00 Ratings
    Event Data6.127 Ratings00 Ratings
    Identity Resolution8.927 Ratings00 Ratings
    Best Alternatives
    SAP Customer Data SolutionsProgress Telerik
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    Syncfusion Essential Studio
    Score7.3 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    D3.js
    Score8.9 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    Progress Kendo UI
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Customer Data SolutionsProgress Telerik
    Likelihood to Recommend
    9.0
    (58 ratings)
    9.3
    (44 ratings)
    Likelihood to Renew
    9.5
    (10 ratings)
    10.0
    (5 ratings)
    Usability
    9.1
    (7 ratings)
    9.0
    (30 ratings)
    Availability
    9.0
    (57 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (8 ratings)
    9.3
    (28 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (7 ratings)
    9.0
    (3 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Customer Data SolutionsProgress Telerik
    Likelihood to Recommend
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Progress Software
    We have used the Telerik UI controls for our Admin user experience. We found that this lead to consistent user experience, with feature rich functions already provided. Effectively this meant that hour for hour, using the Telerik UI improved productivity in creating screens with more functions than using the default controls in ASP.NET. At this point most of our focus with the Telerik controls is User Interface oriented.
    Read full review
    Pros
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Progress Software
    • Easy to configure with application.
    • It provides flexibility for complex grid customizations.
    • Takes less time for quick development UI elements.
    • UI is very responsible, which can be viewable in any device.
    • Great support from Telerik team. It only takes 24 to 48 hours to resolve your issues.
    Incentivized
    Read full review
    Cons
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Progress Software
    • I have not worked with the App Builder but I think a GUI for dragging and dropping components to build a web page would be great.
    • In addition to the app builder there should some tools to design a responsive web application to see the results for different screen sizes.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Progress Software
    The Telerik UI has become part of our staple development tools. We can not be as productive without the feature set available to us in the Telerik UI ASP.NET AJAX control package.
    Read full review
    Usability
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Progress Software
    Progress Telerik UI is very usable and one of the best tools to use by the front-end development engineers in our team. It has helped us to improve the overall design of our existing and new applications. Also, the time to build applications has also been reduced effectively and we are able to focus on other areas of improvement to deliver a better user experience for our customers.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Performance
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Progress Software
    No answers on this topic
    Support Rating
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    Progress Software
    Telerik UI support is what you are paying for. If something does not work you ask them for an example of how to solve your use case. The SEO on their sites is awesome and so well bedded into Google. The videos are good, [they're] not used much but their examples and DoJo examples make all the difference.
    Read full review
    In-Person Training
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Online Training
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Progress Software
    No answers on this topic
    Implementation Rating
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Progress Software
    The controls work very well as long as they are used as intended. Built-in functionality should be used whenever possible,
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Progress Software
    Progress Telerik UI provides a large amount of language support, demos, and documentation. While the competition is still great in their own right, Progress Telerik UI has provided enough resources to cover a number of current and future projects without having to expand to other libraries.
    Incentivized
    Read full review
    Scalability
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Return on Investment
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    Progress Software
    • Telerik enabled us to demonstrate our vision for new flagship software with only a years worth of effort.
    • Telerik provided out of the box solutions for some of our more challenging UI problems.
    • Telerik support has been extremely helpful and critical to our success.
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform

    Progress Telerik Screenshots

    Screenshot of Easily create eye-catching and full-featured user interface for web, mobile and desktop by selecting from our rich library of components. Use advanced features like our grid component to create tables that display data in a wide range of formats from both local and remote sources.Screenshot of Create rich dashboard applications by taking advantage of the breadth of UI widgets available within the Telerik UI toolset. Easily wire up the UI controls to any backend to display any and all kind of data that you need to surface in your applications.Screenshot of Need to add reporting and analytics capabilities to your applications? Telerik Reporting is a complete, lightweight .NET embedded reporting tool for web and desktop applications. Use Telerik Reporting to create, style, view and export rich, interactive and reusable reports to attractively and beautifully present analytical and business data.Screenshot of With Telerik UI for Xamarin you can build native iOS and Android applications, with rich user experience and outstanding performance. Enjoy all the components you need to build your mobile application.Screenshot of Build modern desktop applications with Telerik UI for WinForms and Telerik UI for WPF. The most complete desktop UI suites, with rich feature set and modern look and feel.Product screenshot