SAP S/4HANA Cloud vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP S/4HANA Cloud
Score 8.5 out of 10
N/A
SAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP S/4HANA Cloud is a foundational component of the SAP…N/A
Smartsheet
Score 8.3 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
SAP S/4HANA CloudSmartsheet
Editions & Modules
No answers on this topic
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
SAP S/4HANA CloudSmartsheet
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPer user, per monthA discount is offered for annual billing.
More Pricing Information
Community Pulse
SAP S/4HANA CloudSmartsheet
Considered Both Products
SAP S/4HANA Cloud
Chose SAP S/4HANA Cloud
I haven't used any alternatives to this one, except maybe some small business CRM's on the internet.
Smartsheet

No answer on this topic

Features
SAP S/4HANA CloudSmartsheet
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP S/4HANA Cloud
8.1
388 Ratings
10% above category average
Smartsheet
-
Ratings
Pay calculation7.8339 Ratings00 Ratings
Benefit plan administration7.9330 Ratings00 Ratings
Direct deposit files7.6328 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP S/4HANA Cloud
7.7
592 Ratings
4% above category average
Smartsheet
-
Ratings
API for custom integration7.8567 Ratings00 Ratings
Plug-ins7.7523 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP S/4HANA Cloud
8.3
682 Ratings
0% below category average
Smartsheet
-
Ratings
Single sign-on capability8.5640 Ratings00 Ratings
Role-based user permissions8.1671 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
7.7
691 Ratings
5% above category average
Smartsheet
-
Ratings
Dashboards7.7639 Ratings00 Ratings
Standard reports7.8679 Ratings00 Ratings
Custom reports7.6629 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP S/4HANA Cloud
8.3
706 Ratings
8% above category average
Smartsheet
-
Ratings
Accounts payable8.2690 Ratings00 Ratings
Accounts receivable8.2661 Ratings00 Ratings
Global Financial Support7.8215 Ratings00 Ratings
Primary and Secondary Ledgers7.9223 Ratings00 Ratings
Journals and Reconciliations8.0241 Ratings00 Ratings
Configurable Accounting8.0222 Ratings00 Ratings
Standardized Processes8.3250 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP S/4HANA Cloud
8.3
599 Ratings
5% above category average
Smartsheet
-
Ratings
Inventory tracking8.3587 Ratings00 Ratings
Automatic reordering7.8507 Ratings00 Ratings
Location management7.9483 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP S/4HANA Cloud
8.2
607 Ratings
5% above category average
Smartsheet
-
Ratings
Pricing8.0581 Ratings00 Ratings
Order entry8.0590 Ratings00 Ratings
Credit card processing8.924 Ratings00 Ratings
Cost of goods sold8.2554 Ratings00 Ratings
Order Orchestration7.8184 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP S/4HANA Cloud
8.4
238 Ratings
12% above category average
Smartsheet
-
Ratings
Billing Management9.01 Ratings00 Ratings
Cash and Asset Management7.8216 Ratings00 Ratings
Travel & Expense Management10.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting7.5186 Ratings00 Ratings
Period Close7.9233 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP S/4HANA Cloud
9.3
1 Ratings
28% above category average
Smartsheet
-
Ratings
Project Planning and Scheduling10.01 Ratings00 Ratings
Task Insight for Project Managers8.01 Ratings00 Ratings
Project Mobile Functionality10.01 Ratings00 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP S/4HANA Cloud
8.1
102 Ratings
10% above category average
Smartsheet
-
Ratings
Award Lifecycle Management8.1102 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP S/4HANA Cloud
7.9
198 Ratings
12% above category average
Smartsheet
-
Ratings
Bids Analyzed and Compared7.8138 Ratings00 Ratings
Contract Authoring7.8142 Ratings00 Ratings
Contract Repository7.6137 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.1178 Ratings00 Ratings
Supplier Management7.9175 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP S/4HANA Cloud
9.8
1 Ratings
39% above category average
Smartsheet
-
Ratings
Risk Repository10.01 Ratings00 Ratings
Control Management10.01 Ratings00 Ratings
Control Efficiency Assessments10.01 Ratings00 Ratings
Issue Detection9.01 Ratings00 Ratings
Remediation and Certification10.01 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP S/4HANA Cloud
8.0
160 Ratings
16% above category average
Smartsheet
-
Ratings
Transportation Planning and Optimization8.1143 Ratings00 Ratings
Transportation Execution Management7.9139 Ratings00 Ratings
Trade and Customs Management7.7126 Ratings00 Ratings
Fulfillment Management8.2130 Ratings00 Ratings
Warehouse Workforce Management8.0130 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP S/4HANA Cloud
8.2
155 Ratings
10% above category average
Smartsheet
-
Ratings
Production Process Design8.2139 Ratings00 Ratings
Production Management8.3143 Ratings00 Ratings
Configuration Management8.2133 Ratings00 Ratings
Work Execution8.2138 Ratings00 Ratings
Manufacturing Costs8.1135 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP S/4HANA Cloud
7.8
186 Ratings
8% above category average
Smartsheet
-
Ratings
Forecasting7.7164 Ratings00 Ratings
Inventory Planning7.9178 Ratings00 Ratings
Performance Monitoring7.7170 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP S/4HANA Cloud
9.0
168 Ratings
22% above category average
Smartsheet
-
Ratings
Proposal Management10.01 Ratings00 Ratings
Product Master Data Management7.9168 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Smartsheet
9.1
129 Ratings
16% above category average
Task Management00 Ratings9.8126 Ratings
Resource Management00 Ratings9.8108 Ratings
Gantt Charts00 Ratings9.0109 Ratings
Scheduling00 Ratings9.8111 Ratings
Workflow Automation00 Ratings9.1100 Ratings
Team Collaboration00 Ratings10.0122 Ratings
Support for Agile Methodology00 Ratings8.681 Ratings
Support for Waterfall Methodology00 Ratings9.079 Ratings
Document Management00 Ratings9.2101 Ratings
Email integration00 Ratings9.1100 Ratings
Mobile Access00 Ratings8.096 Ratings
Timesheet Tracking00 Ratings9.762 Ratings
Change request and Case Management00 Ratings8.269 Ratings
Budget and Expense Management00 Ratings8.275 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Smartsheet
8.1
66 Ratings
5% above category average
Quotes/estimates00 Ratings8.144 Ratings
Invoicing00 Ratings7.837 Ratings
Project & financial reporting00 Ratings8.760 Ratings
Integration with accounting software00 Ratings7.832 Ratings
Best Alternatives
SAP S/4HANA CloudSmartsheet
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
InEight
InEight
Score 9.5 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
InEight
InEight
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP S/4HANA CloudSmartsheet
Likelihood to Recommend
8.3
(742 ratings)
9.4
(146 ratings)
Likelihood to Renew
9.4
(17 ratings)
9.0
(24 ratings)
Usability
8.0
(632 ratings)
9.2
(17 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
9.0
(2 ratings)
10.0
(1 ratings)
Support Rating
6.7
(78 ratings)
8.1
(45 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
7.0
(1 ratings)
Implementation Rating
7.5
(9 ratings)
10.0
(6 ratings)
Configurability
8.4
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.8
(3 ratings)
-
(0 ratings)
Vendor pre-sale
7.2
(3 ratings)
-
(0 ratings)
User Testimonials
SAP S/4HANA CloudSmartsheet
Likelihood to Recommend
SAP
The software reduces the stress of managing multiple departments in the supply chain sector. It offers great performance for both small and large businesses. With the built-in AI, it improves the overall efficiency of the organization and helps in reducing maintenance. The product customer care and support services are available 24/7.
Read full review
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Read full review
Pros
SAP
  • SAP S/4HANA Cloud is entirely based on continuously monitored processes enhanced in numerous operational business areas.
  • The solution allows the immediate analysis of company performance indicators due to enhanced functions.
  • Ideally built on future technologies, the organization’s platform aims at providing a system intended to expand based on business complexity.
Read full review
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Read full review
Cons
SAP
  • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
  • Implementation of AI bot on common tasks.
  • There are no offline functionality that users can use remotely.
  • As the scalability of the products grows, they become more expensive.
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Usability
SAP
Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
Read full review
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Reliability and Availability
SAP
I would rate SAP S/4HANA Cloud’s availability as 10 out of 10. The system is generally reliable and accessible whenever needed, with minimal unplanned outages. Occasional minor application errors or brief maintenance windows can occur, but overall the platform provides a high level of uptime and stability, which supports continuous business operations effectively.
Read full review
Smartsheet
No answers on this topic
Performance
SAP
I would rate SAP S/4HANA Cloud’s performance as 10 out of 10. Most pages load quickly, and reports generally complete in a reasonable time frame, even for complex queries. The system handles integrations with other software smoothly, though in a few high-volume scenarios, certain reports or dashboards may take slightly longer to process. Overall, performance is strong and meets the needs of most business operations effectively.
Read full review
Smartsheet
No answers on this topic
Support Rating
SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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In-Person Training
SAP
More effective
Read full review
Smartsheet
No answers on this topic
Online Training
SAP
I gave this rating because the SAP S/4HANA Cloud trainings were well-structured, comprehensive, and practical. They provided clear guidance on system functionality, hands-on exercises, and real-world scenarios that made it easier for our team to understand and adopt the platform. At the same time, there’s room for improvement in providing more role-specific or advanced scenario trainings, which would further enhance learning for specialized users.
Read full review
Smartsheet
No answers on this topic
Implementation Rating
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
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Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
SAP
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
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Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Scalability
SAP
The platform is highly flexible and cloud-based, allowing deployment across multiple departments, locations, and business units with minimal infrastructure constraints. It supports growth, additional users, and new business processes efficiently. The only reason for a 10 that it’s a perfect that certain highly specialized integrations or legacy system migrations can require extra planning to scale seamlessly, but overall the platform handles expansion very well.
Read full review
Smartsheet
No answers on this topic
Professional Services
SAP
I would rate the professional services for SAP S/4HANA Cloud as 10 out of 10. The team was highly knowledgeable, responsive, and provided valuable guidance throughout the implementation process. They helped with system configuration, best practices, and troubleshooting, ensuring a smoother deployment and faster user adoption. The only minor area for improvement would be slightly faster turnaround on certain non-critical queries, but overall, the services greatly contributed to the project’s success.
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Smartsheet
No answers on this topic
Return on Investment
SAP
  • The financial management part ensures every process is well planned and allocated resources are used efficiently.
  • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
  • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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ScreenShots

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.