SAP Sales Cloud vs. Teamgate CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.4 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Teamgate CRM
Score 8.6 out of 10
Small Businesses (1-50 employees)
Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The intelligent aspect of the system gives a salesman the most relevant reports and insights, and advice on every step that allows users to always stay in tact with the sales process, but also helps users develop specific selling skills.
$49.90
per month per user
Pricing
SAP Sales CloudTeamgate CRM
Editions & Modules
No answers on this topic
Starter
$0
for up to 2 users and 500 contacts
Team
$49.90
per month per user
Growth
$74.90
per month per user
Offerings
Pricing Offerings
SAP Sales CloudTeamgate CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere is a 20% discount when billed annually
More Pricing Information
Features
SAP Sales CloudTeamgate CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
7.8
101 Ratings
2% above category average
Teamgate CRM
8.1
2 Ratings
5% above category average
Customer data management / contact management8.299 Ratings8.02 Ratings
Workflow management8.199 Ratings9.02 Ratings
Territory management8.187 Ratings7.01 Ratings
Opportunity management8.595 Ratings8.02 Ratings
Integration with email client (e.g., Outlook or Gmail)8.192 Ratings9.02 Ratings
Contract management7.294 Ratings8.02 Ratings
Quote & order management7.891 Ratings00 Ratings
Interaction tracking8.094 Ratings8.02 Ratings
Channel / partner relationship management6.592 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
7.3
86 Ratings
3% below category average
Teamgate CRM
7.0
2 Ratings
7% below category average
Case management6.283 Ratings00 Ratings
Call center management7.678 Ratings00 Ratings
Help desk management8.079 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
7.5
90 Ratings
1% below category average
Teamgate CRM
7.0
1 Ratings
8% below category average
Lead management7.289 Ratings7.01 Ratings
Email marketing7.779 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
7.1
96 Ratings
7% below category average
Teamgate CRM
7.7
2 Ratings
2% above category average
Task management7.592 Ratings8.02 Ratings
Billing and invoicing management6.779 Ratings8.01 Ratings
Reporting7.187 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
7.3
96 Ratings
4% below category average
Teamgate CRM
8.3
2 Ratings
9% above category average
Forecasting7.489 Ratings7.02 Ratings
Pipeline visualization6.690 Ratings9.02 Ratings
Customizable reports8.093 Ratings9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
7.6
93 Ratings
1% above category average
Teamgate CRM
8.0
2 Ratings
6% above category average
Custom fields7.893 Ratings9.02 Ratings
Custom objects7.490 Ratings8.02 Ratings
Scripting environment8.081 Ratings00 Ratings
API for custom integration7.184 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
8.6
97 Ratings
3% above category average
Teamgate CRM
9.1
1 Ratings
9% above category average
Single sign-on capability9.093 Ratings9.11 Ratings
Role-based user permissions8.191 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
7.3
67 Ratings
0% above category average
Teamgate CRM
-
Ratings
Social data8.067 Ratings00 Ratings
Social engagement6.765 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.1
82 Ratings
13% above category average
Teamgate CRM
-
Ratings
Marketing automation7.978 Ratings00 Ratings
Compensation management8.466 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.4
82 Ratings
11% above category average
Teamgate CRM
5.5
1 Ratings
31% below category average
Mobile access8.482 Ratings5.51 Ratings
Best Alternatives
SAP Sales CloudTeamgate CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudTeamgate CRM
Likelihood to Recommend
8.5
(112 ratings)
8.0
(2 ratings)
Likelihood to Renew
9.0
(7 ratings)
10.0
(1 ratings)
Usability
6.8
(7 ratings)
8.0
(1 ratings)
Availability
8.0
(1 ratings)
8.0
(1 ratings)
Performance
8.0
(1 ratings)
7.0
(1 ratings)
Support Rating
8.8
(10 ratings)
7.0
(1 ratings)
Online Training
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(72 ratings)
9.0
(1 ratings)
User Testimonials
SAP Sales CloudTeamgate CRM
Likelihood to Recommend
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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Teamgate
Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
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Pros
SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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Teamgate
  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Read full review
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Teamgate
  • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
  • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
  • There should be a way to reset another users password.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Teamgate
The product exceeds our needs usability-wise.
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Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Teamgate
I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Teamgate
Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
Read full review
Performance
SAP
No answers on this topic
Teamgate
Performance can be faster especially when running reports.
Read full review
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Teamgate
I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
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Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Teamgate
No answers on this topic
Implementation Rating
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Read full review
Teamgate
No answers on this topic
Alternatives Considered
SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Teamgate
When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Read full review
Scalability
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Teamgate
The sales team can use this product as much as the support as lead generating teams.
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Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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Teamgate
  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Read full review
ScreenShots

Teamgate CRM Screenshots

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