What users are saying about
25 Ratings
1 Rating
25 Ratings
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Score 9.3 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

SAP Sales Cloud

For:
  • Bigger sales team
  • Longer deal sizes
  • High volume of opportunities
  • Multiple stakeholders involved in decision making
Not for:
  • Smaller sales org with no proper CRM tool

  • Small deal cycles
Anonymous | TrustRadius Reviewer

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform
Alexander Taylor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

SAP Sales Cloud
Teamgate CRM
8.4
Customer data management / contact management
SAP Sales Cloud
Teamgate CRM
9.1
Workflow management
SAP Sales Cloud
Teamgate CRM
9.1
Opportunity management
SAP Sales Cloud
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
SAP Sales Cloud
Teamgate CRM
5.5
Contract management
SAP Sales Cloud
Teamgate CRM
8.2
Interaction tracking
SAP Sales Cloud
Teamgate CRM
9.1
Channel / partner relationship management
SAP Sales Cloud
Teamgate CRM
9.1

Customer Service & Support

SAP Sales Cloud
Teamgate CRM
9.1
Help desk management
SAP Sales Cloud
Teamgate CRM
9.1

CRM Project Management

SAP Sales Cloud
Teamgate CRM
8.2
Task management
SAP Sales Cloud
Teamgate CRM
9.1
Reporting
SAP Sales Cloud
Teamgate CRM
7.3

CRM Reporting & Analytics

SAP Sales Cloud
Teamgate CRM
8.5
Forecasting
SAP Sales Cloud
Teamgate CRM
9.1
Pipeline visualization
SAP Sales Cloud
Teamgate CRM
9.1
Customizable reports
SAP Sales Cloud
Teamgate CRM
7.3

Customization

SAP Sales Cloud
Teamgate CRM
7.9
Custom fields
SAP Sales Cloud
Teamgate CRM
9.1
Custom objects
SAP Sales Cloud
Teamgate CRM
7.3
API for custom integration
SAP Sales Cloud
Teamgate CRM
7.3

Security

SAP Sales Cloud
Teamgate CRM
9.1
Single sign-on capability
SAP Sales Cloud
Teamgate CRM
9.1
Role-based user permissions
SAP Sales Cloud
Teamgate CRM
9.1

Platform

SAP Sales Cloud
Teamgate CRM
5.5
Mobile access
SAP Sales Cloud
Teamgate CRM
5.5

Pros

SAP Sales Cloud

  • Capturing deal score
  • Submitting forecast
  • Updating next steps
Anonymous | TrustRadius Reviewer

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Alexander Taylor | TrustRadius Reviewer

Cons

SAP Sales Cloud

  • Deal Scoring
  • Activity Tracking
  • Product Updates
Benjamin Robertson | TrustRadius Reviewer

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.
Alexander Taylor | TrustRadius Reviewer

Support Rating

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 4 answers
I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
Anonymous | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Sales Cloud

We did not compare DataHug with any other system so I cannot comment on this
Richard Massey | TrustRadius Reviewer

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Alexander Taylor | TrustRadius Reviewer

Return on Investment

SAP Sales Cloud

  • Positive - forecasting deals
Anonymous | TrustRadius Reviewer

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Alexander Taylor | TrustRadius Reviewer

Screenshots

SAP Sales Cloud

Pricing Details

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Sales Cloud Editions & Modules

Additional Pricing Details

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

SAP Sales Cloud
7.5
Teamgate CRM
9.1

Support Rating

SAP Sales Cloud
7.0
Teamgate CRM

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