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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    Teamgate CRM

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The intelligent aspect of the system gives a salesman the most relevant reports and insights, and advice on every step that allows users to always stay in tact with the sales process, but also helps users develop specific selling skills.

    $49.90

    per month per user

    Pricing
    SAP Sales CloudTeamgate CRM
    Editions & Modules
    No answers on this topic
    Starter
    $0
    for up to 2 users and 500 contacts
    Team
    $49.90
    per month per user
    Growth
    $74.90
    per month per user
    Offerings
    Pricing Offerings
    SAP Sales CloudTeamgate CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThere is a 20% discount when billed annually
    More Pricing Information
    Community Pulse
    SAP Sales CloudTeamgate CRM
    Considered Both Products
    SAP
    No answer on this topic
    Teamgate
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    120 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    111 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    127 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    98 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    99 Answers
    No answers on this topic
    Features
    SAP Sales CloudTeamgate CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Teamgate CRM
    8.1
    2 Ratings
    3% above category average
    Customer data management / contact management8.3145 Ratings8.02 Ratings
    Workflow management8.7147 Ratings9.02 Ratings
    Territory management8.2131 Ratings7.01 Ratings
    Opportunity management9.0143 Ratings8.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.2137 Ratings9.02 Ratings
    Contract management7.9134 Ratings8.02 Ratings
    Quote & order management8.7134 Ratings00 Ratings
    Interaction tracking8.9138 Ratings8.02 Ratings
    Channel / partner relationship management8.5132 Ratings8.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Teamgate CRM
    7.0
    2 Ratings
    10% below category average
    Case management8.8126 Ratings00 Ratings
    Call center management9.2115 Ratings00 Ratings
    Help desk management8.9116 Ratings7.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Teamgate CRM
    7.0
    1 Ratings
    10% below category average
    Lead management8.1131 Ratings7.01 Ratings
    Email marketing8.1113 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Teamgate CRM
    7.7
    2 Ratings
    0% above category average
    Task management8.4136 Ratings8.02 Ratings
    Billing and invoicing management8.4114 Ratings8.01 Ratings
    Reporting8.2132 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Teamgate CRM
    8.3
    2 Ratings
    8% above category average
    Forecasting8.1132 Ratings7.02 Ratings
    Pipeline visualization9.0133 Ratings9.02 Ratings
    Customizable reports8.1137 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Teamgate CRM
    8.0
    2 Ratings
    5% above category average
    Custom fields7.9139 Ratings9.02 Ratings
    Custom objects7.9132 Ratings8.02 Ratings
    Scripting environment8.6115 Ratings00 Ratings
    API for custom integration8.2124 Ratings7.02 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Teamgate CRM
    9.1
    1 Ratings
    8% above category average
    Single sign-on capability9.3136 Ratings9.11 Ratings
    Role-based user permissions9.1136 Ratings9.11 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Teamgate CRM
    -
    Ratings
    Social data8.799 Ratings00 Ratings
    Social engagement9.495 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Teamgate CRM
    -
    Ratings
    Marketing automation8.3114 Ratings00 Ratings
    Compensation management8.794 Ratings00 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and Teamgate CRM
    Feature
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Teamgate CRM
    5.5
    1 Ratings
    32% below category average
    Mobile access8.2123 Ratings5.51 Ratings
    Best Alternatives
    SAP Sales CloudTeamgate CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Sales CloudTeamgate CRM
    Likelihood to Recommend
    8.5
    (164 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.1
    (15 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (10 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    5.8
    (13 ratings)
    7.0
    (1 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (124 ratings)
    9.0
    (1 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Sales CloudTeamgate CRM
    Likelihood to Recommend
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Teamgate
    Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
    Incentivized
    Read full review
    Pros
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Teamgate
    • Integration with SMS gateway and Mailchimp is fantastic
    • Great looking dashboard and graphics
    • So easy to use and customise even I could do it
    Read full review
    Cons
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Teamgate
    • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
    • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
    • There should be a way to reset another users password.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Teamgate
    The product exceeds our needs usability-wise.
    Incentivized
    Read full review
    Usability
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Teamgate
    I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
    Incentivized
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    Reliability and Availability
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Teamgate
    Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
    Incentivized
    Read full review
    Performance
    SAP
    No answers on this topic
    Teamgate
    Performance can be faster especially when running reports.
    Incentivized
    Read full review
    Support Rating
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Teamgate
    I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
    Incentivized
    Read full review
    Online Training
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Teamgate
    No answers on this topic
    Implementation Rating
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Teamgate
    No answers on this topic
    Alternatives Considered
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    Teamgate
    When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
    Read full review
    Scalability
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Teamgate
    The sales team can use this product as much as the support as lead generating teams.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    Teamgate
    • The amount of time we have free now, due to having everything organised with the platform is phenomenal
    Read full review
    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

    Teamgate CRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot