SAP Sales Cloud vs. VoyagerAid

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.6 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
VoyagerAid
Score 0.0 out of 10
N/A
VoyagerAid is a customer support and CRM software for travel agencies, that helps the user to provide seamless customer service at various touchpoints. It is used to support customers with faster interactions, quicker response, and more productive relationships to support a travel business's growth.N/A
Pricing
SAP Sales CloudVoyagerAid
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudVoyagerAid
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudVoyagerAid
Features
SAP Sales CloudVoyagerAid
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.5
152 Ratings
8% above category average
VoyagerAid
-
Ratings
Customer data management / contact management8.3144 Ratings00 Ratings
Workflow management8.7146 Ratings00 Ratings
Territory management8.1130 Ratings00 Ratings
Opportunity management8.9142 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.2136 Ratings00 Ratings
Contract management8.0133 Ratings00 Ratings
Quote & order management8.6133 Ratings00 Ratings
Interaction tracking8.8137 Ratings00 Ratings
Channel / partner relationship management8.5131 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.8
130 Ratings
13% above category average
VoyagerAid
-
Ratings
Case management8.7125 Ratings00 Ratings
Call center management9.0114 Ratings00 Ratings
Help desk management8.8115 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.1
131 Ratings
4% above category average
VoyagerAid
-
Ratings
Lead management8.1130 Ratings00 Ratings
Email marketing8.1112 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.3
143 Ratings
7% above category average
VoyagerAid
-
Ratings
Task management8.4135 Ratings00 Ratings
Billing and invoicing management8.3113 Ratings00 Ratings
Reporting8.2131 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.4
141 Ratings
8% above category average
VoyagerAid
-
Ratings
Forecasting8.2131 Ratings00 Ratings
Pipeline visualization8.9132 Ratings00 Ratings
Customizable reports8.1136 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.1
138 Ratings
5% above category average
VoyagerAid
-
Ratings
Custom fields7.9138 Ratings00 Ratings
Custom objects7.9131 Ratings00 Ratings
Scripting environment8.5114 Ratings00 Ratings
API for custom integration8.1123 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.2
141 Ratings
9% above category average
VoyagerAid
-
Ratings
Single sign-on capability9.3135 Ratings00 Ratings
Role-based user permissions9.1135 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
9.0
98 Ratings
18% above category average
VoyagerAid
-
Ratings
Social data8.798 Ratings00 Ratings
Social engagement9.394 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.5
117 Ratings
12% above category average
VoyagerAid
-
Ratings
Marketing automation8.3113 Ratings00 Ratings
Compensation management8.793 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.3
122 Ratings
8% above category average
VoyagerAid
-
Ratings
Mobile access8.3122 Ratings00 Ratings
Best Alternatives
SAP Sales CloudVoyagerAid
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudVoyagerAid
Likelihood to Recommend
8.4
(163 ratings)
-
(0 ratings)
Likelihood to Renew
8.1
(15 ratings)
-
(0 ratings)
Usability
7.0
(10 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
5.9
(13 ratings)
-
(0 ratings)
Online Training
9.1
(3 ratings)
-
(0 ratings)
Implementation Rating
7.6
(4 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.6
(123 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudVoyagerAid
Likelihood to Recommend
SAP
SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Alternatives Considered
SAP
These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Scalability
SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
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Infiniti Software Solutions Pvt Ltd.
No answers on this topic
Return on Investment
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
Infiniti Software Solutions Pvt Ltd.
No answers on this topic
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization