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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sauce Labs

    Score6.8 out of 10
    N/ASauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…

    $19

    per month

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    Sauce LabsScienceLogic AI Platform
    Editions & Modules
    Live Testing
    $19.00
    per month
    Virtual Cloud
    $149.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Sauce LabsScienceLogic AI Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional DetailsFree service available for Open Source projects.ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    Sauce LabsScienceLogic AI Platform
    Considered Both Products
    Sauce Labs
    No answer on this topic
    ScienceLogic
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    18 Answers
    81%
    Implementation went as expected
    58 Answers
    Features
    Sauce LabsScienceLogic AI Platform
    AIOps Features
    Comparison of AIOps Features features of Sauce Labs and ScienceLogic AI Platform
    Feature
    Sauce Labs
    -
    Ratings
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    Monitoring and Alerting00 Ratings8.225 Ratings
    Performance Analytics00 Ratings7.826 Ratings
    Incident Management00 Ratings6.626 Ratings
    Service Desk Integration00 Ratings7.525 Ratings
    Root Cause Analysis00 Ratings7.721 Ratings
    Capacity Planning Tool00 Ratings7.222 Ratings
    Configuration and Change Management00 Ratings7.723 Ratings
    Automated Remediation00 Ratings7.620 Ratings
    Collaboration and Communication00 Ratings7.920 Ratings
    Threat Intelligence00 Ratings7.319 Ratings
    Best Alternatives
    Sauce LabsScienceLogic AI Platform
    Small Businesses
    TestComplete
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    OpenText UFT One
    Score8 out of 10
    No answers on this topic
    Enterprises
    SoapUI Open Source
    Score8.3 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sauce LabsScienceLogic AI Platform
    Likelihood to Recommend
    5.6
    (158 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    9.3
    (20 ratings)
    8.5
    (24 ratings)
    Usability
    8.4
    (20 ratings)
    9.6
    (15 ratings)
    Availability
    10.0
    (4 ratings)
    9.2
    (14 ratings)
    Performance
    8.0
    (4 ratings)
    8.2
    (14 ratings)
    Support Rating
    8.3
    (15 ratings)
    6.6
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    7.7
    (8 ratings)
    Implementation Rating
    7.5
    (6 ratings)
    6.4
    (99 ratings)
    Configurability
    8.2
    (3 ratings)
    10.0
    (7 ratings)
    Ease of integration
    9.1
    (2 ratings)
    8.0
    (15 ratings)
    Product Scalability
    10.0
    (4 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    9.0
    (4 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    9.0
    (4 ratings)
    8.3
    (7 ratings)
    User Testimonials
    Sauce LabsScienceLogic AI Platform
    Likelihood to Recommend
    Sauce Labs
    Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
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    Pros
    Sauce Labs
    • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
    • Provides a rich selection of browser/platform availability for customer issue reproduction
    • Provides a comprehensive set of virtual mobile device configurations for automation and availability
    • Sauce Labs' SaaS and self service tools work and perform well
    Incentivized
    Read full review
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    Cons
    Sauce Labs
    • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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    Likelihood to Renew
    Sauce Labs
    As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
    Incentivized
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    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    Usability
    Sauce Labs
    It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
    Incentivized
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    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
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    Reliability and Availability
    Sauce Labs
    Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
    Incentivized
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    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    Performance
    Sauce Labs
    The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
    Incentivized
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    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Support Rating
    Sauce Labs
    The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
    Incentivized
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    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    In-Person Training
    Sauce Labs
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Online Training
    Sauce Labs
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Implementation Rating
    Sauce Labs
    I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
    Read full review
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    Alternatives Considered
    Sauce Labs
    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
    Incentivized
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    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    Scalability
    Sauce Labs
    With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
    Incentivized
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    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    Sauce Labs
    • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
    • I can't really speak to the dollars, as I am not privy to the information.
    Incentivized
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    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    ScreenShots

    Sauce Labs Screenshots

    Screenshot of Sauce Labs UI optimized for continuous integration workflows.

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard