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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    DatadogScienceLogic AI Platform
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Offerings
    Pricing Offerings
    DatadogScienceLogic AI Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalRequired
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    DatadogScienceLogic AI Platform
    Considered Both Products
    Datadog
    No answer on this topic
    ScienceLogic
    Chose ScienceLogic AI Platform
    We liked the cloud-based implementation of Datadog, but pricing didn't stack up. We also use LabTech to complement missing features in Sciencelogic.
    Incentivized
    Chose ScienceLogic AI Platform
    ScienceLogic adds easy customization through the "power packs" that have carefully designed applications specific to certain vendors/models
    Incentivized
    Chose ScienceLogic AI Platform
    I was not part of the team selecting ScienceLogic SL1. Our goal was to increase event visibility in our server environment. We were using scripting which created many false events. SolarWinds is primarily used in the Network space to monitor network gear.
    Incentivized
    Chose ScienceLogic AI Platform
    ScienceLogic SL1 has great UI to configure any monitoring after setup, also has agent-less monitoring that's the great feature against mandate agent monitoring tool like ITM and Zabbix. ScienceLogic SL1 UI has great flexibility to configure any monitoring and modification as …
    Incentivized
    Chose ScienceLogic AI Platform
    ScienceLogic SL1 offered the best combination of deployment flexibility, extensibility, and widespread support.
    Incentivized
    Chose ScienceLogic AI Platform
    We liked the roadmap and growth that ScienceLogic SL1 had aligned. Functions and features from our previous product were pretty well aligned, but the cost was a huge impact on decision.
    Incentivized
    Chose ScienceLogic AI Platform
    The coverage and ease for what we need is just better. Most of the other solutions are just point tools that don't bring many functions together or are missing pieces to be successful.
    Incentivized
    Chose ScienceLogic AI Platform
    In general EM7 stacks up well to other commercial products and open source products. Personally I have worked with well over 25 or 30 different monitoring products (probably 50 if you include product evaluations) and would rate EM7 around the top 75% as it applies to features …
    Incentivized
    Chose ScienceLogic AI Platform
    ScienceLogic has better potential to do the required job within the right economy.
    Incentivized
    Chose ScienceLogic AI Platform
    It seemed to have the largest amount of support and integration points.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    51 Answers
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    42 Answers
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    53 Answers
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    33 Answers
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    81%
    Implementation went as expected
    58 Answers
    Features
    DatadogScienceLogic AI Platform
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and ScienceLogic AI Platform
    Feature
    Datadog
    8.3
    3 Ratings
    2% below category average
    ScienceLogic AI Platform
    -
    Ratings
    Remote monitoring8.53 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings
    Multiple Server Monitoring8.23 Ratings00 Ratings
    Multi-device monitoring8.23 Ratings00 Ratings
    Automated alerts and notifications8.93 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and ScienceLogic AI Platform
    Feature
    Datadog
    6.5
    2 Ratings
    9% below category average
    ScienceLogic AI Platform
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings
    Policy-based automation6.92 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and ScienceLogic AI Platform
    Feature
    Datadog
    8.4
    3 Ratings
    7% above category average
    ScienceLogic AI Platform
    -
    Ratings
    Performance data reports8.13 Ratings00 Ratings
    Customizable reporting7.83 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis8.93 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and ScienceLogic AI Platform
    Feature
    Datadog
    7.2
    2 Ratings
    5% below category average
    ScienceLogic AI Platform
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings
    Administrator access control7.82 Ratings00 Ratings
    AIOps Features
    Comparison of AIOps Features features of Datadog and ScienceLogic AI Platform
    Feature
    Datadog
    -
    Ratings
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    Monitoring and Alerting00 Ratings8.225 Ratings
    Performance Analytics00 Ratings7.826 Ratings
    Incident Management00 Ratings6.626 Ratings
    Service Desk Integration00 Ratings7.525 Ratings
    Root Cause Analysis00 Ratings7.821 Ratings
    Capacity Planning Tool00 Ratings7.222 Ratings
    Configuration and Change Management00 Ratings7.723 Ratings
    Automated Remediation00 Ratings7.620 Ratings
    Collaboration and Communication00 Ratings8.020 Ratings
    Threat Intelligence00 Ratings7.419 Ratings
    Best Alternatives
    DatadogScienceLogic AI Platform
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DatadogScienceLogic AI Platform
    Likelihood to Recommend
    8.9
    (66 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    8.5
    (24 ratings)
    Usability
    8.7
    (45 ratings)
    9.6
    (15 ratings)
    Availability
    -
    (0 ratings)
    9.2
    (14 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    5.0
    (7 ratings)
    6.6
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    8.9
    (6 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (8 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    6.4
    (99 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (15 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (7 ratings)
    User Testimonials
    DatadogScienceLogic AI Platform
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
    Read full review
    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
    Read full review
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
    Read full review
    Reliability and Availability
    Datadog
    No answers on this topic
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
    Read full review
    Performance
    Datadog
    No answers on this topic
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
    Read full review
    In-Person Training
    Datadog
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Online Training
    Datadog
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
    Read full review
    Scalability
    Datadog
    No answers on this topic
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard