Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ScienceLogic SL1
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
Zabbix
Score 8.8 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
ScienceLogic SL1Zabbix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ScienceLogic SL1Zabbix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
ScienceLogic SL1Zabbix
Considered Both Products
ScienceLogic SL1
Chose ScienceLogic SL1
  • Nagios. Difficult to configure properly. Not able to add custom tests easily. Performance graphs aren't included without additional tools that require nasty configuration.
  • Zabbix. Reasonably easy to install, but non-intuitive in parts. Does not allow simple addition of custom …
Chose ScienceLogic SL1
It allows a much easier configuration compared to Nagios. It is a polling system instead of a agent based system like traverse. I can not recall why PTRG, MRTG, and Zabbix were not used. It does allow a easy generation of new monitoring compared to all the systems.
Chose ScienceLogic SL1
ScienceLogic is more feature rich and relatively easy to get into. For example, it is far superior to OpManager and PRTG in terms of features and capabilities. It is much easier to pick up compared to Zabbix. To enjoy a lot of function/features of ScienceLogic, you don't …
Chose ScienceLogic SL1
ScienceLogic SL1 supports large scale of IT Infrastructure devices and vendors.
Was the single tool providing multiple functionalities at same time and allowed to remove additional legacy tools used for monitoring.
Allowed integration with incident management and CMDB. Allowed …
Chose ScienceLogic SL1
I have checked the feasibility of these tools, and except for CA UIM, other tools are not even close to ScienceLogic SL1. ScienceLogic SL1, in this respect, is far more advanced. ScienceLogic SL1 is smooth, easy to use, easy to make anyone understand, and make ready to work. …
Chose ScienceLogic SL1
ScienceLogic SL1 has great UI to configure any monitoring after setup, also has agent-less monitoring that's the great feature against mandate agent monitoring tool like ITM and Zabbix. ScienceLogic SL1 UI has great flexibility to configure any monitoring and modification as …
Chose ScienceLogic SL1
The price
Chose ScienceLogic SL1
SL1 was selected by our solution architects and I was not involved during the selection process. But during implementation and configuration, I realized that the tool is easy to use because of its discovery feature. Also, it is flexible in use and we are able to create our own …
Chose ScienceLogic SL1
Quick deployment, easy administration, customization flexibity, AIOPS capabilities like anomaly detections, Correlations etc.. are good and quick support on tech issues
Chose ScienceLogic SL1
Agentless monitoring is the best part of ScienceLogic SL1 monitoring, which is asked for by all the customers. UI is good and easy to handle. Port status from ScienceLogic SL1 collectors is easy even with bulk servers. The overall product is good for basic INFRA monitoring. …
Chose ScienceLogic SL1
Price and licensing business format.
Time for implementation.
Chose ScienceLogic SL1
SL1 allow for much greater flexibility, the ability to do IT service modeling and dependency monitoring.
Chose ScienceLogic SL1
Cost is becoming a concern and the upgrade process has introduced bugs--lack of maps.
Chose ScienceLogic SL1
We chose ScienceLogic due to its marketed capabilities, but canceled it due to its shortcomings.
Chose ScienceLogic SL1
ScienceLogic allows for agent-less monitoring of systems, unlike others that require an agent to be installed on systems. While SciLo does have an agent, it is an optional feature that is useful for a small part of our hosting and management offerings. AWS monitoring …
Chose ScienceLogic SL1
ScienceLogic is better than most of the tools but the event co-relation in CA Spectrum is still a lot better and can be replicated.
Zabbix

No answer on this topic

Top Pros
Top Cons
Features
ScienceLogic SL1Zabbix
AIOps Features
Comparison of AIOps Features features of Product A and Product B
ScienceLogic SL1
6.6
19 Ratings
1% above category average
Zabbix
-
Ratings
Monitoring and Alerting7.518 Ratings00 Ratings
Performance Analytics6.719 Ratings00 Ratings
Incident Management6.919 Ratings00 Ratings
Service Desk Integration6.619 Ratings00 Ratings
Root Cause Analysis6.215 Ratings00 Ratings
Capacity Planning Tool6.217 Ratings00 Ratings
Configuration and Change Management6.017 Ratings00 Ratings
Automated Remediation6.815 Ratings00 Ratings
Collaboration and Communication6.915 Ratings00 Ratings
Threat Intelligence6.215 Ratings00 Ratings
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ScienceLogic SL1Zabbix
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ignio AIOps
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All AlternativesView all alternativesView all alternatives
User Ratings
ScienceLogic SL1Zabbix
Likelihood to Recommend
7.9
(221 ratings)
8.6
(28 ratings)
Likelihood to Renew
9.2
(24 ratings)
9.0
(3 ratings)
Usability
9.7
(15 ratings)
8.6
(4 ratings)
Availability
9.9
(14 ratings)
-
(0 ratings)
Performance
8.0
(14 ratings)
-
(0 ratings)
Support Rating
5.7
(20 ratings)
5.0
(5 ratings)
In-Person Training
8.1
(6 ratings)
-
(0 ratings)
Online Training
8.3
(7 ratings)
-
(0 ratings)
Implementation Rating
8.2
(92 ratings)
8.0
(2 ratings)
Configurability
10.0
(7 ratings)
-
(0 ratings)
Ease of integration
7.9
(15 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(7 ratings)
-
(0 ratings)
Vendor pre-sale
8.3
(6 ratings)
-
(0 ratings)
User Testimonials
ScienceLogic SL1Zabbix
Likelihood to Recommend
ScienceLogic
Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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Zabbix
Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
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Pros
ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
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Zabbix
  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
Read full review
Cons
ScienceLogic
  • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
  • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
  • Create and Open APIs for basic and advanced monitoring data extraction.
  • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
  • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
  • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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Zabbix
  • Creating an alert & its trigger can be made easier.
  • More VM-based data collection counters should be introduced to have better VM monitoring.
  • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
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Likelihood to Renew
ScienceLogic
It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
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Zabbix
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
ScienceLogic
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
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Zabbix
I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
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Reliability and Availability
ScienceLogic
SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
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Zabbix
No answers on this topic
Performance
ScienceLogic
SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
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Zabbix
No answers on this topic
Support Rating
ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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Zabbix
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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In-Person Training
ScienceLogic
It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
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Zabbix
No answers on this topic
Online Training
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Zabbix
No answers on this topic
Implementation Rating
ScienceLogic
As first time developers, getting to grips with powerpack development using SNMP, Powershell and Python etc, was not helped by poor and badly organised online documentation. In many cases, we had to look at existing powerpacks and try to work out what it was doing and why - not always with much success. Even after receiving expert level training, the development of some powerpacks would not have been possible without access to the SL1 support staff.
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Zabbix
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
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Zabbix
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
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Scalability
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Zabbix
No answers on this topic
Return on Investment
ScienceLogic
  • We are still evolving with the tool so can't really comment on the actual RoI but the features provided does adds up the customer expectations.
  • Global manager usage gives us the holistic view of separate SL1 infrastructures
  • Power flow helps to use some pre built Autometas which helps saves lot of time and effort
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Zabbix
  • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
  • Good ROI when doing upgrades or exploratory work on a neglected network
  • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
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ScreenShots

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview