What users are saying about
13 Ratings
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Top Rated
106 Ratings
13 Ratings
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Score 8.8 out of 100

Shopify Plus

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Top Rated
106 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Searchspring

Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
Anonymous | TrustRadius Reviewer

Shopify Plus

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Fallon Penrod | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Searchspring
Shopify Plus
8.7
Product catalog & listings
Searchspring
Shopify Plus
8.6
Product management
Searchspring
Shopify Plus
9.0
Bulk product upload
Searchspring
Shopify Plus
8.9
Branding
Searchspring
Shopify Plus
8.5
Mobile storefront
Searchspring
Shopify Plus
9.0
Product variations
Searchspring
Shopify Plus
8.4
Website integration
Searchspring
Shopify Plus
8.5
Visual customization
Searchspring
Shopify Plus
8.6
CMS
Searchspring
Shopify Plus
8.6

Online Shopping Cart

Searchspring
Shopify Plus
8.5
Abandoned cart recovery
Searchspring
Shopify Plus
8.4
Checkout user experience
Searchspring
Shopify Plus
8.6

Online Payment System

Searchspring
Shopify Plus
9.1
eCommerce security
Searchspring
Shopify Plus
9.1

eCommerce Marketing

Searchspring
Shopify Plus
8.4
Promotions & discounts
Searchspring
Shopify Plus
8.6
Personalized recommendations
Searchspring
Shopify Plus
8.4
SEO
Searchspring
Shopify Plus
8.1

eCommerce Business Management

Searchspring
Shopify Plus
8.8
Order processing
Searchspring
Shopify Plus
9.1
Inventory management
Searchspring
Shopify Plus
8.9
Shipping
Searchspring
Shopify Plus
8.9
Custom functionality
Searchspring
Shopify Plus
8.2

Pros

Searchspring

  • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
  • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
  • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
Anonymous | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

Searchspring

  • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
  • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
Chris Wood | TrustRadius Reviewer

Shopify Plus

  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Ricky Jordan | TrustRadius Reviewer

Support Rating

Searchspring

Searchspring 10.0
Based on 2 answers
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
Anonymous | TrustRadius Reviewer

Shopify Plus

Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Searchspring

Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
Ryan Dahlstrom | TrustRadius Reviewer

Shopify Plus

Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
Anonymous | TrustRadius Reviewer

Return on Investment

Searchspring

  • Increased our site search speed.
  • Increased conversion rate.
  • Increase in sales by boosting best sellers and relevant items throughout the year.
Anonymous | TrustRadius Reviewer

Shopify Plus

  • Shopify Plus has been a very cost effective solution for us.
  • As our business grows, it's easy to train new hires on how to use Shopify Plus.
  • What we've lost in the missing features of Shopify we've made up for in the other areas.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Searchspring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Searchspring Editions & Modules

Edition
Starter$499.001
Business$799.001
  1. per month
Additional Pricing Details

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Searchspring
9.1
Shopify Plus
8.8

Support Rating

Searchspring
10.0
Shopify Plus
10.0

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