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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ShareGate

    Score9 out of 10
    N/AShareGate is an Microsoft 365 migration and governance platform that focuses on simplicity, boasting over 100,000 IT pros as users.

    $5,995

    per year

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    ShareGateTeamViewer
    Editions & Modules
    ShareGate Protect
    $1995
    per year
    Migrate Essentials
    $5,995
    per year 1 machine activation for essential migrations
    Migrate Pro
    $9,995
    per year 5 machine activation for essential migrations
    Migrate Enterprise
    $17,995
    per year 25 machine activation for essential migrations
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    ShareGateTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ShareGateTeamViewer
    Considered Both Products
    Workleap
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    ShareGateTeamViewer
    Security
    Comparison of Security features of ShareGate and TeamViewer
    Feature
    ShareGate
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of ShareGate and TeamViewer
    Feature
    ShareGate
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ShareGate and TeamViewer
    Feature
    ShareGate
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of ShareGate and TeamViewer
    Feature
    ShareGate
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    ShareGateTeamViewer
    Small Businesses
    No answers on this topic
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShareGateTeamViewer
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    8.1
    (68 ratings)
    Usability
    8.0
    (3 ratings)
    9.0
    (59 ratings)
    Availability
    9.5
    (2 ratings)
    9.1
    (6 ratings)
    Performance
    7.5
    (2 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    8.3
    (2 ratings)
    8.7
    (166 ratings)
    Configurability
    7.0
    (2 ratings)
    8.4
    (5 ratings)
    Contract Terms and Pricing Model
    8.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    9.1
    (5 ratings)
    Product Scalability
    9.0
    (2 ratings)
    9.1
    (6 ratings)
    Professional Services
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    9.1
    (6 ratings)
    User Testimonials
    ShareGateTeamViewer
    Likelihood to Recommend
    Workleap
    ShareGate is well suited for SharePoint on-prem to on prem site migrations, on-prem site to online SharePoint migrations, file share migrations to SharePoint online. Moving power and automating workflows using the ShareGate tool is less appropriate.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Workleap
    • Migrating Sites and data on harddrives to SharePoint
    • Copying all kinds of SharePoint objects between sites
    • Reports on Orphaned users and other audit requirements
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Workleap
    • Auditing -connect with MS purview
    • Better reports export for permissions matrix
    • Better user mapping (poll source and destination sites and try to auto map)
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Workleap
    It is a powerful tool for copying files along with their associated metadata and version history. It integrates seamlessly with Microsoft 365 and supports workflow migrations. However, it may not be ideal for non-technical users. Currently, it does not support Power Platform workflow migrations and lacks a pause function—offering only start or stop options during migration.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Workleap
    Overall, I am very satisfied with the ShareGate tool, which is used effectively for migration purposes, not only to migrate the contents from SharePoint to SharePoint but also to the contents from file share to SharePoint. This tool helps us review the warnings/errors from the migrations quickly and helps us identify what caused the errors. I hope the ShareGate product team will consider migration of power automated workflows using this tool in future releases.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Workleap
    The tool is generally very reliable, with minimal downtime or unplanned outages. It performs consistently during migrations and administrative tasks, and users rarely encounter critical application errors.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Workleap
    In most cases, ShareGate performs well—pages load quickly, and reports are generated in a reasonable timeframe, even for moderately complex environments. Its interface is responsive, and it handles standard migrations and administrative tasks efficiently. However, performance can slow down during very large migrations or when processing high volumes of data, especially if the source or destination environments are heavily customized
    Incentivized
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Workleap
    Haven't needed it that many times. But they respond very fast and are knowledgeable. They are easy to reach!
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Workleap
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Workleap
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Workleap
    You only need some global admin consent after that you can do almost anything which is available in the app.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Workleap
    Cost prohibitive since it's based on size migrated and rather expensive. However, the feature-set is VERY good and has some things ShareGate doesn't.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Workleap
    ShareGate scales well across departments and sites, supporting large migrations and tenant moves with strong Microsoft 365 integration. However, it lacks advanced automation, Power Platform support, and pause/resume functionality, which can limit its effectiveness in highly complex or enterprise-scale environments.
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Workleap
    • Share gate has saved my colleagues and I hundreds of hours of migration headaches
    • Share Gates reporting tools as an administrator make my job very very simple.
    • The ROI could be measured alone in man hours saved migrating environments. That alone has probably paid for the licensing cost
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    ShareGate Screenshots

    Screenshot of the ShareGate migration tool – from migration to content management, it is used to migrate to Microsoft 365, move channels in Teams, and merge tenants.Screenshot of the Permissions Matrix Report used to validate, monitor and manage permissions for internal and external users. It is also used to audit permissions security without scripting, or update permissions in bulk.Screenshot of the built-in and custom reports that offer an overview of SharePoint and Teams inventory. They display what exists, and who created it.Screenshot of the team management interface, used to manage a SharePoint team and communication sites without PowerShell scripts. It is also used to build governance policies, and automatically spot risks, gaps and clutter.Screenshot of a display of who can do what in the SharePoint environment. From the interface, users can copy and edit permissions in bulk, control and review external sharing and guest access, or delegate control to owners to review, without leaving Teams.Screenshot of the interface where users can provision their workspaces using templates, with guardrails in place – like minimum owners, blueprint sites, naming conventions, multiple approvers, and privacy level.

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.