ShareGate vs. Workato

ShareGate is well suited for SharePoint on-prem to on prem site migrations, on-prem site to online SharePoint migrations, file share migrations to SharePoint online. Moving power and automating workflows using the ShareGate tool is less appropriate.

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Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.

• Migrating Sites and data on harddrives to SharePoint
• Copying all kinds of SharePoint objects between sites
• Reports on Orphaned users and other audit requirements

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• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

• Auditing -connect with MS purview
• Better reports export for permissions matrix
• Better user mapping (poll source and destination sites and try to auto map)

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• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

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It is a powerful tool for copying files along with their associated metadata and version history. It integrates seamlessly with Microsoft 365 and supports workflow migrations. However, it may not be ideal for non-technical users. Currently, it does not support Power Platform workflow migrations and lacks a pause function—offering only start or stop options during migration.

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We need to develop Enterprise Application Integrations and Workato was not designed for this

Overall, I am very satisfied with the ShareGate tool, which is used effectively for migration purposes, not only to migrate the contents from SharePoint to SharePoint but also to the contents from file share to SharePoint. This tool helps us review the warnings/errors from the migrations quickly and helps us identify what caused the errors. I hope the ShareGate product team will consider migration of power automated workflows using this tool in future releases.

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The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.

The tool is generally very reliable, with minimal downtime or unplanned outages. It performs consistently during migrations and administrative tasks, and users rarely encounter critical application errors.

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In most cases, ShareGate performs well—pages load quickly, and reports are generated in a reasonable timeframe, even for moderately complex environments. Its interface is responsive, and it handles standard migrations and administrative tasks efficiently. However, performance can slow down during very large migrations or when processing high volumes of data, especially if the source or destination environments are heavily customized

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Haven't needed it that many times. But they respond very fast and are knowledgeable. They are easy to reach!

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They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

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You only need some global admin consent after that you can do almost anything which is available in the app.

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We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

Cost prohibitive since it's based on size migrated and rather expensive. However, the feature-set is VERY good and has some things ShareGate doesn't.

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We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

ShareGate scales well across departments and sites, supporting large migrations and tenant moves with strong Microsoft 365 integration. However, it lacks advanced automation, Power Platform support, and pause/resume functionality, which can limit its effectiveness in highly complex or enterprise-scale environments.

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• Share gate has saved my colleagues and I hundreds of hours of migration headaches
• Share Gates reporting tools as an administrator make my job very very simple.
• The ROI could be measured alone in man hours saved migrating environments. That alone has probably paid for the licensing cost

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• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.