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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shoutlet (Discontinued)

    Score2 out of 10
    N/AShoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design…N/A

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    Shoutlet (Discontinued)Trello
    Editions & Modules
    No answers on this topic
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    Shoutlet (Discontinued)Trello
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    Shoutlet (Discontinued)Trello
    Considered Both Products
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    83 Answers
    Features
    Shoutlet (Discontinued)Trello
    Listening/monitoring
    Comparison of Listening/monitoring features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    8.0
    1 Ratings
    4% above category average
    Trello
    -
    Ratings
    Filtering out noise/spam8.01 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    8.3
    1 Ratings
    2% above category average
    Trello
    -
    Ratings
    Content planning and scheduling8.01 Ratings00 Ratings
    Audience targeting8.01 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    10% above category average
    Trello
    -
    Ratings
    Automated routing and prioritization9.01 Ratings00 Ratings
    Customer interaction histories9.01 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    8.7
    1 Ratings
    12% above category average
    Trello
    -
    Ratings
    Lead generation8.01 Ratings00 Ratings
    Content marketing9.01 Ratings00 Ratings
    Campaigns and promotions9.01 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    8% above category average
    Trello
    -
    Ratings
    Twitter9.01 Ratings00 Ratings
    Facebook9.01 Ratings00 Ratings
    LinkedIn9.01 Ratings00 Ratings
    Google+9.01 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    7.7
    1 Ratings
    0% below category average
    Trello
    -
    Ratings
    Campaign success analytics8.01 Ratings00 Ratings
    Real-time tracking8.01 Ratings00 Ratings
    Competitor analysis7.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    -
    Ratings
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management00 Ratings9.5223 Ratings
    Resource Management00 Ratings9.2186 Ratings
    Gantt Charts00 Ratings7.374 Ratings
    Scheduling00 Ratings8.8169 Ratings
    Workflow Automation00 Ratings8.1143 Ratings
    Team Collaboration00 Ratings8.8219 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings
    Document Management00 Ratings8.2160 Ratings
    Email integration00 Ratings7.4147 Ratings
    Mobile Access00 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings8.989 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Shoutlet (Discontinued) and Trello
    Feature
    Shoutlet (Discontinued)
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates00 Ratings7.250 Ratings
    Invoicing00 Ratings6.643 Ratings
    Project & financial reporting00 Ratings6.859 Ratings
    Integration with accounting software00 Ratings5.845 Ratings
    Best Alternatives
    Shoutlet (Discontinued)Trello
    Small Businesses
    Sendible
    Score7.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shoutlet (Discontinued)Trello
    Likelihood to Recommend
    8.0
    (25 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    1.3
    (24 ratings)
    9.9
    (6 ratings)
    Usability
    7.7
    (4 ratings)
    9.3
    (61 ratings)
    Availability
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.3
    (1 ratings)
    9.9
    (81 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Shoutlet (Discontinued)Trello
    Likelihood to Recommend
    Khoros (Formerly Spredfast + Lithium)
    I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Khoros (Formerly Spredfast + Lithium)
    • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
    • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
    • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Khoros (Formerly Spredfast + Lithium)
    • I would like to see Shoutlet improve the usability of their "Shoutlet Profiles" module. It has improved over time, but I would like to see more individual user metrics such as affinity, time spent engaged per user, and monthly interactions by user.
    • I would also like to see Shoutlet redesign their "manage urls" module and URL shortener. The shortener works well, but I would like the interface to be more user friendly, and be able to access it throughout the rest of the tool. Perhaps in a slide out drawer.
    • Unfortunately, Shoutlet does not offer a Pin scheduling tool at this time. This would be a HUGE asset for them to have.
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Khoros (Formerly Spredfast + Lithium)
    While I do not have direct control over the renewal of our contract, I am definitely lobbying to not only renew the contract, but expand our contract with Shoutlet to include more of our company's accounts in our Shoutlet account for the many reasons already stated. By pulling all of our accounts, pages and platforms into one media management tool, we'll be able to better serve our fans, members, patients and employees. It will cut down time it takes for us to post across our entire company's breadth of social media options while sharing more easily between locations and entities. For medium and large scale enterprises, Shoutlet is hard to beat.
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Khoros (Formerly Spredfast + Lithium)
    While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Khoros (Formerly Spredfast + Lithium)
    In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
    Read full review
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Khoros (Formerly Spredfast + Lithium)
    I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Implementation Rating
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    Khoros (Formerly Spredfast + Lithium)
    Shoutlet is infinitely more advanced than SocialMadeSimple. It is a much more complex and in-depth platform. We actually changed to SocialMadeSimple after Shoutlet and I miss how easy to use and advanced it was in comparison. It was a money decision but if they were the same price, I would absolutely insist we go back
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    Khoros (Formerly Spredfast + Lithium)
    • Allows our small staff to provide our clients with world-class service and data.
    • Exponentially improved fan base expansion for our clients.
    • Rapid response for customer service issues for clients - allowing us to help our clients prevent their social media presence from becoming the Complaint Department, rather a true community of fans and supporters of a brand.
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots