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SilkRoad Recruiting vs. Visibility Software Cyber Recruiter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SilkRoad Recruiting

    Score8 out of 10
    N/ASilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.N/A

    Cyber Recruiter

    Score9.7 out of 10
    N/AVisibility Software's Cyber Recruiter is an Applicant Tracking solution that helps recruiters and hiring managers streamline the entire recruiting process. Some key features include: Requisition Creation and Approval, Applicant Routing, Interview Scheduling and Offer Routing. Talent Management Features Onboarding Features New hire portal Manager tracking tools Compliance tracking and reporting Performance and…N/A
    Pricing
    SilkRoad RecruitingCyber Recruiter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SilkRoad RecruitingCyber Recruiter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SilkRoad RecruitingCyber Recruiter
    Considered Both Products
    SilkRoad
    Chose SilkRoad Recruiting
    We used Cyber Recruiter previously. We selected OpenHire as we currently use their other products.
    Incentivized
    Visibility Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    SilkRoad RecruitingCyber Recruiter
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SilkRoad Recruiting and Visibility Software Cyber Recruiter
    Feature
    SilkRoad Recruiting
    6.8
    14 Ratings
    15% below category average
    Visibility Software Cyber Recruiter
    9.5
    8 Ratings
    18% above category average
    Job Requisition Management7.214 Ratings9.88 Ratings
    Company Website Posting8.714 Ratings9.58 Ratings
    Publish to Social Media7.812 Ratings9.26 Ratings
    Job Search Site Posting7.813 Ratings9.57 Ratings
    Customized Application Form5.212 Ratings9.58 Ratings
    Resume Management7.014 Ratings9.58 Ratings
    Duplicate Candidate Prevention7.213 Ratings9.47 Ratings
    Candidate Search8.714 Ratings9.38 Ratings
    Applicant Tracking8.014 Ratings9.38 Ratings
    Collaboration8.014 Ratings9.87 Ratings
    Task Creation and Delegation7.310 Ratings9.47 Ratings
    Email Templates5.714 Ratings9.87 Ratings
    User Permissions3.714 Ratings9.18 Ratings
    Notifications and Alerts4.714 Ratings9.57 Ratings
    Reporting4.714 Ratings9.78 Ratings
    Best Alternatives
    SilkRoad RecruitingCyber Recruiter
    Small Businesses
    Crelate
    Score9.1 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SilkRoad RecruitingCyber Recruiter
    Likelihood to Recommend
    6.2
    (30 ratings)
    9.7
    (8 ratings)
    Likelihood to Renew
    5.0
    (12 ratings)
    10.0
    (6 ratings)
    Usability
    6.0
    (3 ratings)
    10.0
    (2 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SilkRoad RecruitingCyber Recruiter
    Likelihood to Recommend
    SilkRoad
    I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
    Incentivized
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    Visibility Software
    Recruiting new personnel is always a challenge, since making the right decision is not always an easy task, but with Cyber Recruiter the process is easier since it has an ideal, intuitive platform with great customization power to acquire the right person. In addition, this system has effective automation to reduce human errors.
    Incentivized
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    Pros
    SilkRoad
    • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
    • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
    • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
    • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
    Incentivized
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    Visibility Software
    • The good thing about Cyber Recruiter is that it has a good database, plus I can get back in touch with applicants I've talked to before.
    • Cyber Recruiter takes care of the selection process from start to finish, this function allows us to trust that the choice will be the right one.
    • Anyone who wants to apply can do so quickly.
    Incentivized
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    Cons
    SilkRoad
    • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
    • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
    • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
    Incentivized
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    Visibility Software
    • One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs
    • Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow.
    Incentivized
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    Likelihood to Renew
    SilkRoad
    It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
    Incentivized
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    Visibility Software
    It is a product that we will not stop using, since we cannot go back to the past and carry out the selection processes of new personnel manually, with Visibility Software Cyber Recruiter it is an automatic process that generates results in a short time.
    Incentivized
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    Usability
    SilkRoad
    It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
    Incentivized
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    Visibility Software
    It is a software that is integrated into our marketing department, and although it is frequently used in the Human Resources department, we also use it, since we work together to choose the most qualified personnel, it is a simple and really intuitive system to use. .
    Incentivized
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    Support Rating
    SilkRoad
    The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
    Incentivized
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    Visibility Software
    No answers on this topic
    Alternatives Considered
    SilkRoad
    NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
    Incentivized
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    Visibility Software
    Our decision came down to ease of use, the software offered a lot of neat features we were searching for and was user friendly
    Incentivized
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    Return on Investment
    SilkRoad
    • The cost was very high
    • It made managers more involved in the process
    • It got managers involved earlier than they had been in the past
    • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
    Incentivized
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    Visibility Software
    • Although Cyber Recruiter is said to be expensive software in the Human Resources department, there is no denying that good profits have been made by acquiring new staff. It is a very scalable software with advantages that are made known to us day by day, the system improves our workflow and increases correct decision-making.
    Incentivized
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