Skype (discontinued) vs. webinar.net

Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.

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If price is not an object, I would always prefer ON24 rather than webinar.net. However, ON24 is much more expensive. Webinar.net is owned by 6Connex, so the integration of webinar.net in 6Connex is recommended if you need to host a webinar in a 6Connex environment. Support staff is nice, but not knowledgeable enough and takes too long. When a presenter plays a video they get muted automatically, even if the video has no sound! So you then have to either unmute the speaker yourself or having him/her doing it which adds to the stress of the moment. We have had a few cases when email reminders didn't go out, even if programmed and saved correctly.

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• The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
• Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
• Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.

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• calendar tool on the registration page
• being able to embed videos on the registration page
• note tool for presenters
• large number of attendees allowed

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• Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
• It is hard to figure out how to use emojis and upload images in the chat.
• The background images do not fool anybody....it is clearly not your real background.

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• connectivity for presenters is not easy and not user friendly enough
• you can't just choose CET time, you need to display a city in CET time
• no blurred background
• no virtual background

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I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.

Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.

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The audience screen doesn't adjust automatically, not even on mobile phones; connection for presenters is difficult, taking time to support them and many times leaving them a bit frustrated. For us, it is not ideal the time it takes to publish content and also the time and quality of the support team replies. However, it has great potential for improvement.

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I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.

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They are very kind and readily available online and off-line; however they hardly know the answers and always need to check, making it very lengthy process and sometimes it feels like a bit of a waste of time too. I would suggest they are given more training to start with

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It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.

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We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible

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webinar.net was adopted by our company to replace ON24 since it is much cheaper. We use it in combination with Slido, sometimes. It serves large one-way webinars (up to 1,000 attendees) with limited interaction (polls and Q&A), while for smaller and more interactive online events we keep using Microsoft Teams Meetings or Webinars and Zoom Meetings.

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The service provided is up to date, as discussed before buying.

• Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
• Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
• For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.

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• higher number of attendees
• repeating clients
• more likelihood to create a series of events vs a standalone event

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