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Slack vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    SlackSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    SlackSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    SlackSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Salesforce
    No answer on this topic
    SAP
    Chose SmartRecruiters, now part of SAP SuccessFactors
    SmartRecruiters is connected with LinkedIn and it is very user friendly. I can even reply from my email account to the candidates and the conversation is saved in SmartRecruiters, which makes a recruiter's life easy. We can add reviews and ratings for candidates so it helps our …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    503 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    426 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    510 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    295 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    330 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    SlackSmartRecruiters, now part of SAP SuccessFactors
    Project Management
    Comparison of Project Management features of Slack and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Slack
    7.9
    628 Ratings
    2% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Task Management7.6430 Ratings00 Ratings
    Gantt Charts6.961 Ratings00 Ratings
    Scheduling7.8363 Ratings00 Ratings
    Workflow Automation8.0396 Ratings00 Ratings
    Mobile Access9.4601 Ratings00 Ratings
    Search8.2608 Ratings00 Ratings
    Visual planning tools7.3275 Ratings00 Ratings
    Communication
    Comparison of Communication features of Slack and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Slack
    8.7
    636 Ratings
    9% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Chat9.6635 Ratings00 Ratings
    Notifications8.7632 Ratings00 Ratings
    Discussions9.2620 Ratings00 Ratings
    Surveys8.1413 Ratings00 Ratings
    Internal knowledgebase7.8412 Ratings00 Ratings
    Integrates with GoToMeeting8.9110 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
    Integrates with Outlook8.9120 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Slack and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Slack
    8.4
    603 Ratings
    4% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Versioning8.2326 Ratings00 Ratings
    Video files8.2541 Ratings00 Ratings
    Audio files8.4527 Ratings00 Ratings
    Document collaboration7.9429 Ratings00 Ratings
    Access control8.3411 Ratings00 Ratings
    Advanced security features8.3362 Ratings00 Ratings
    Integrates with Google Drive9.0211 Ratings00 Ratings
    Device sync9.0455 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Slack and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Slack
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    SlackSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    9.1
    (639 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    10.0
    (25 ratings)
    6.0
    (15 ratings)
    Usability
    9.0
    (255 ratings)
    9.1
    (12 ratings)
    Availability
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (68 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    8.9
    (5 ratings)
    9.1
    (2 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (2 ratings)
    7.1
    (12 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SlackSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
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