SmartSearch ATS vs. Visibility Software Cyber Recruiter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSearch ATS
Score 6.6 out of 10
N/A
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.N/A
Cyber Recruiter
Score 9.6 out of 10
N/A
Visibility Software's Cyber Recruiter is an Applicant Tracking solution that helps recruiters and hiring managers streamline the entire recruiting process. Some key features include: Requisition Creation and Approval, Applicant Routing, Interview Scheduling and Offer Routing. Talent Management Features Onboarding Features New hire portal Manager tracking tools Compliance tracking and reporting Performance and…N/A
Pricing
SmartSearch ATSVisibility Software Cyber Recruiter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SmartSearch ATSCyber Recruiter
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SmartSearch ATSVisibility Software Cyber Recruiter
Top Pros
Top Cons
Features
SmartSearch ATSVisibility Software Cyber Recruiter
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SmartSearch ATS
3.4
17 Ratings
81% below category average
Visibility Software Cyber Recruiter
9.4
9 Ratings
16% above category average
Job Requisition Management3.017 Ratings9.69 Ratings
Company Website Posting3.017 Ratings9.29 Ratings
Publish to Social Media1.013 Ratings9.26 Ratings
Job Search Site Posting1.017 Ratings9.48 Ratings
Customized Application Form9.016 Ratings9.39 Ratings
Resume Management1.017 Ratings9.39 Ratings
Duplicate Candidate Prevention10.016 Ratings9.47 Ratings
Candidate Search3.017 Ratings9.38 Ratings
Applicant Tracking3.017 Ratings9.29 Ratings
Collaboration1.015 Ratings9.87 Ratings
Task Creation and Delegation1.014 Ratings9.47 Ratings
Email Templates1.016 Ratings9.87 Ratings
User Permissions1.016 Ratings9.09 Ratings
Notifications and Alerts5.513 Ratings9.48 Ratings
Reporting8.016 Ratings9.69 Ratings
Best Alternatives
SmartSearch ATSVisibility Software Cyber Recruiter
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSearch ATSVisibility Software Cyber Recruiter
Likelihood to Recommend
6.0
(31 ratings)
9.6
(9 ratings)
Likelihood to Renew
3.0
(18 ratings)
10.0
(6 ratings)
Usability
8.2
(10 ratings)
10.0
(2 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
7.4
(8 ratings)
-
(0 ratings)
Implementation Rating
6.0
(3 ratings)
-
(0 ratings)
User Testimonials
SmartSearch ATSVisibility Software Cyber Recruiter
Likelihood to Recommend
Advanced Personnel Systems (SmartSearch)
I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
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Visibility Software
Recruiting new personnel is always a challenge, since making the right decision is not always an easy task, but with Cyber Recruiter the process is easier since it has an ideal, intuitive platform with great customization power to acquire the right person. In addition, this system has effective automation to reduce human errors.
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Pros
Advanced Personnel Systems (SmartSearch)
  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
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Visibility Software
  • The good thing about Cyber Recruiter is that it has a good database, plus I can get back in touch with applicants I've talked to before.
  • Cyber Recruiter takes care of the selection process from start to finish, this function allows us to trust that the choice will be the right one.
  • Anyone who wants to apply can do so quickly.
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Cons
Advanced Personnel Systems (SmartSearch)
  • SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
  • Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
  • SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
  • SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
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Visibility Software
  • One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs
  • Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow.
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Likelihood to Renew
Advanced Personnel Systems (SmartSearch)
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
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Visibility Software
It is a product that we will not stop using, since we cannot go back to the past and carry out the selection processes of new personnel manually, with Visibility Software Cyber Recruiter it is an automatic process that generates results in a short time.
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Usability
Advanced Personnel Systems (SmartSearch)
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
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Visibility Software
It is a software that is integrated into our marketing department, and although it is frequently used in the Human Resources department, we also use it, since we work together to choose the most qualified personnel, it is a simple and really intuitive system to use. .
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Reliability and Availability
Advanced Personnel Systems (SmartSearch)
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
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Visibility Software
No answers on this topic
Support Rating
Advanced Personnel Systems (SmartSearch)
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
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Visibility Software
No answers on this topic
Implementation Rating
Advanced Personnel Systems (SmartSearch)
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
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Visibility Software
No answers on this topic
Alternatives Considered
Advanced Personnel Systems (SmartSearch)
Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
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Visibility Software
Our decision came down to ease of use, the software offered a lot of neat features we were searching for and was user friendly
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Return on Investment
Advanced Personnel Systems (SmartSearch)
  • That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
  • They are a business partner and do their very best to help us succeed.
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Visibility Software
  • Although Cyber Recruiter is said to be expensive software in the Human Resources department, there is no denying that good profits have been made by acquiring new staff. It is a very scalable software with advantages that are made known to us day by day, the system improves our workflow and increases correct decision-making.
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ScreenShots