TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    SnapSurveysSugarSync
    Editions & Modules
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    SnapSurveysSugarSync
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SnapSurveysSugarSync
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    SugarSync
    -
    Ratings
    Survey templates8.02 Ratings00 Ratings
    Themes8.02 Ratings00 Ratings
    Custom logo/branding8.02 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    SugarSync
    -
    Ratings
    Changes to live survey8.02 Ratings00 Ratings
    Question design help8.02 Ratings00 Ratings
    Multiple question types8.02 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    SugarSync
    -
    Ratings
    Survey logic flexibility8.02 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    SugarSync
    -
    Ratings
    Response tracking8.02 Ratings00 Ratings
    Data export8.02 Ratings00 Ratings
    Standard reports8.02 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Analytics8.02 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    SugarSync
    -
    Ratings
    Access controls8.02 Ratings00 Ratings
    Compliance8.02 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    SugarSync
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SnapSurveys and SugarSync
    Feature
    SnapSurveys
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    SnapSurveysSugarSync
    Small Businesses
    Jotform
    Score8.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SnapSurveysSugarSync
    Likelihood to Recommend
    8.0
    (8 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    9.3
    (6 ratings)
    9.0
    (3 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SnapSurveysSugarSync
    Likelihood to Recommend
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Snap Surveys
    No answers on this topic
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots