TrustRadius: an HG Insights company

SolarWinds IP Address Manager (IPAM) vs. SolarWinds Pingdom

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds IP Address Manager (IPAM)

    Score7.6 out of 10
    N/AAustin-based SolarWinds offers Internet Protocal address management (IPAM) networking service.N/A

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    SolarWinds IP Address Manager (IPAM)SolarWinds Pingdom
    Editions & Modules
    No answers on this topic
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    SolarWinds IP Address Manager (IPAM)SolarWinds Pingdom
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSolarWinds professional support is included to help customers on active maintenance 7 days a week, 365 days a year.—
    More Pricing Information
    Community Pulse
    SolarWinds IP Address Manager (IPAM)SolarWinds Pingdom
    Considered Both Products
    SolarWinds
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    68 Answers
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    57 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    69 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    57 Answers
    100%
    Implementation went as expected
    49 Answers
    Best Alternatives
    SolarWinds IP Address Manager (IPAM)SolarWinds Pingdom
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds IP Address Manager (IPAM)SolarWinds Pingdom
    Likelihood to Recommend
    8.0
    (94 ratings)
    4.5
    (64 ratings)
    Likelihood to Renew
    8.3
    (4 ratings)
    10.0
    (4 ratings)
    Usability
    8.0
    (14 ratings)
    10.0
    (7 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (58 ratings)
    4.1
    (54 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SolarWinds IP Address Manager (IPAM)SolarWinds Pingdom
    Likelihood to Recommend
    SolarWinds
    SolarWinds IP Address Manager is very useful the bigger and more complex the environment. Smaller organizations will have to consider the cost as it provides little benefit over monitoring maybe 2-3 servers. But I have over 24 DHCP servers with on average 15 subnets each so tracking and monitoring all that was very time-consuming. As a result, it was generally ignored until there was an issue. With SolarWinds IP Address Manager, I was able to set alerts to monitor scope utilization and duplicate IP addresses.
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    SolarWinds
    • With IPAM automated address scanning, we can be confident that we are looking at an up-to-date, accurate snapshot of our network.
    • The built-in alerts are a great safety net. We know that even if we aren't paying close attention to our IP address space, IPAM is. If a range is nearly full, IPAM lets us know before it becomes a real problem.
    • IPAM's event logging gives us insight into any and all changes made by our network engineers.
    Incentivized
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    SolarWinds
    • The user experience is not as intuitive as other products. We have to be more restrictive around level 1 help desk access compared to NCM or NPM in SolarWinds.
    • Making and enforcing changes, not just monitoring, has been hit or miss in some instances.
    Incentivized
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    We are heavily invested in SolarWinds. We currently own Network Performance Monitor, Netflow Traffic Analyzer, User Device Tracker, Server Application Monitor and Network Configuration Manager. We have NOC mode setup for deskside support for monitoring any down devices that may effect our network across the globe. This application gives us the information we need when we need it.
    Incentivized
    Read full review
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    SolarWinds
    SolarWinds IPAM is like what SolarWinds itself says, i.e. easy to use and simple. SolarWinds has really made their orion and non-orion platform products so simple that any newbie can give a try and make the best use out of it. I learned SolarWinds IPAM by myself in a POC environment, and not just IPAM but other modules and now I own 6 certifications. You see how easy to use this product is.
    Incentivized
    Read full review
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Reliability and Availability
    SolarWinds
    We don't have any issues with availability. Our cluster setup provide us a 99,9% availability that is enough for us.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Performance
    SolarWinds
    We do not integrate IPAM into other systems other than the standard Orion integration. The performance is reasonable, however, we are running all the SolarWinds applications on a very large server.
    Incentivized
    Read full review
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    SolarWinds
    I have not contacted customer support and therefore have no experience in this area. I know we have some issues with our VAR support at this time for Orion, but I don't know if the IPAM falls into the same support structure. Perhaps others in the organization may know more regarding the support area.
    Incentivized
    Read full review
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Implementation Rating
    SolarWinds
    Know the full scope of what you will be installing. Solarwinds can be a very complex installation. IPAM is just one fairly simplistic piece.
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    SolarWinds
    SolarWinds IP Address Manager was cheaper than both alternatives and far easier to manage. Device42 interface is years behind what Solarwinds offers. It is very outdated; BT Diamond required remote management and we constantly had to message support, it reached a point where it was better not to have the product at all.
    Incentivized
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Scalability
    SolarWinds
    We have not experienced any scalability issues with this product. However, SolarWinds needs to allow users to scale horizontally without any license restrictions. For example, we would like to separate Netflow and Orion onto different platforms but are unable to due to license restrictions.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    SolarWinds
    • IPAM has saved countless hours of running scripts and gathering data to compile reports to plan re-subnetting globally.
    • IPAM has reduced helpdesk incidents by immediately spotting bad DNSR and IP conflicts.
    • IPAM has helped eliminate blocks on projects whereas there is not currently enough address space requiring major changes to accommodate more IP'ed servers, gear, etc.
    Incentivized
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    SolarWinds IP Address Manager (IPAM) Screenshots

    Screenshot of Customize your IP address management dashboard to quickly focus on your top priorities.Screenshot of Manage your DHCP and DNS services in one place.Screenshot of Streamline IP requests with a simple intake and approval wizard.Screenshot of Automatically scan for subnets or manually add.

    SolarWinds Pingdom Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot