Sophos Intercept X vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sophos Intercept X
Score 8.9 out of 10
N/A
Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.
$28
per year per user
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Pricing
Sophos Intercept XSymantec Endpoint Security
Editions & Modules
Intercept X Advanced
$28
per year per user
Intercept X Advanced with XDR
$48
per year per user
Sophos Managed Threat Response
$79
per year per user
No answers on this topic
Offerings
Pricing Offerings
Sophos Intercept XSymantec Endpoint Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is for a 3-year commitment. Government and Education pricing available.
More Pricing Information
Community Pulse
Sophos Intercept XSymantec Endpoint Security
Considered Both Products
Sophos Intercept X
Chose Sophos Intercept X
I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago.
Chose Sophos Intercept X
Sophos Intercept-X gave us a more well-rounded solution.
Chose Sophos Intercept X
We used to use Symantec Endpoint Protection. At the time we were using it (it may very well be different by now), it required a bit more maintenance and we were constantly having issues with definitions not being downloaded as well as issues updating the software itself. We …
Chose Sophos Intercept X
When we started to use Sophos the other solution didn’t have all the requested features, like a proxy server that we needed. And we changed an endpoint after that a virus spread in the network, also with [an] updated endpoint.
Chose Sophos Intercept X
With a single software agent from Sophos Endpoint protection, it's able replace the features offered by two programs AVG & Malwarebytes. This is one major reason why we switched to Sophos. Also we didn't want to continue to deal with the false positives we were getting from …
Chose Sophos Intercept X
Sophos is head and shoulders above most of its competitors (Webroot, Symantec, AVG etc.). Its ability to recover from encryption has several times over paid for itself, whereas most other solutions can't block or recover from encryption without the use of a business grade BDR. …
Chose Sophos Intercept X
Sophos's shields are more powerful than both McAfee's and Symantec's while using less system resources doing its active scans. It does use more power while performing a manual scan than either, but nothing that cripples the system or leaves it unusable while it is running. The …
Symantec Endpoint Security
Chose Symantec Endpoint Security
I have worked on many antivirus tools, but according to my opinion, this is a stable and reliable product.
Chose Symantec Endpoint Security
Simply superior in every way in my opinion. These others were not in the market when we started with SEP.
Chose Symantec Endpoint Security
I actually didn't make the decision to go with Symantec at all. It was already in place when I started working at my current employer, and we have not yet had the opportunity to replace it. I replaced it at my two previous employers with Sophos Endpoint Protection, which was …
Chose Symantec Endpoint Security
Symantec Endpoint Protection stacks up to the competition very nicely. It does have all the features of the competition except the licensing model is a lot cheaper than the other products. For our large scale environment, it allowed us to effectively manage a high volume of …
Chose Symantec Endpoint Security
I've used a number of other anti virus solutions over the year, such as Sophos, Norton as well as a few other packages. Symantec Endpoint Protection provides good value for money and performs well when deployed on a network of end points, ranging from one or two devices to …
Chose Symantec Endpoint Security
  • Does everything they do and more.
  • Technical support is at an expert level.
  • Customer service is like no other.
Top Pros
Top Cons
Features
Sophos Intercept XSymantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Sophos Intercept X
9.2
19 Ratings
8% above category average
Symantec Endpoint Security
8.4
36 Ratings
1% below category average
Anti-Exploit Technology8.619 Ratings8.330 Ratings
Endpoint Detection and Response (EDR)9.619 Ratings9.033 Ratings
Centralized Management10.019 Ratings8.434 Ratings
Hybrid Deployment Support8.03 Ratings7.925 Ratings
Infection Remediation9.819 Ratings7.434 Ratings
Vulnerability Management8.44 Ratings8.631 Ratings
Malware Detection9.819 Ratings9.034 Ratings
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Sophos Intercept XSymantec Endpoint Security
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Enterprises
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User Ratings
Sophos Intercept XSymantec Endpoint Security
Likelihood to Recommend
9.2
(36 ratings)
8.1
(63 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(4 ratings)
Usability
9.0
(2 ratings)
9.1
(4 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
8.1
(12 ratings)
1.0
(11 ratings)
Implementation Rating
9.0
(1 ratings)
6.4
(1 ratings)
User Testimonials
Sophos Intercept XSymantec Endpoint Security
Likelihood to Recommend
Sophos
To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
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Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Pros
Sophos
  • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
  • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
  • It's easy to deploy on machines and stays updated.
  • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
Read full review
Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Read full review
Cons
Sophos
  • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
  • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
  • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
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Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Likelihood to Renew
Sophos
We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
Read full review
Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Read full review
Usability
Sophos
Very easy to use
Read full review
Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
Read full review
Reliability and Availability
Sophos
No answers on this topic
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Read full review
Support Rating
Sophos
Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
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Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Implementation Rating
Sophos
Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
Read full review
Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
Sophos
Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
Read full review
Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Return on Investment
Sophos
  • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
  • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
  • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
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Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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ScreenShots

Sophos Intercept X Screenshots

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