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Acuity Scheduling, a Squarespace company vs. Travefy vs. TripIt

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acuity Scheduling, a Squarespace company

    Score8.2 out of 10
    N/AAcuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

    $14

    per month

    Travefy

    Score6 out of 10
    N/ATravefy headquartered in Lincoln offers their travel itinerary management application, supporting logging, communicating, and managing travel activities and proposals.

    $39

    per month

    TripIt

    Score8.8 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    Acuity Scheduling, a Squarespace companyTravefyTripIt
    Editions & Modules
    Emerging
    $14
    per month
    Growing
    $23
    per month
    Powerhouse
    $45
    per month
    Pro
    $39.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Acuity Scheduling, a Squarespace companyTravefyTripIt
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Acuity Scheduling, a Squarespace companyTravefyTripIt
    Considered Multiple Products
    Squarespace
    No answer on this topic
    Travefy
    Chose Travefy
    The output of the finished product that the customer is working with and sees during their trip is very functional, organized and looks great. The other products tend to look more spreadsheet-like.
    Incentivized
    SAP Concur
    Chose TripIt
    TripIt is cheap and easy to use. While the other apps and way more expensive and not so much easy to use at all. Google had a good travel app but for no reason it was discontinued.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    26 Answers
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    27 Answers
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    26 Answers
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Acuity Scheduling, a Squarespace companyTravefyTripIt
    Travel Management
    Comparison of Travel Management features of Acuity Scheduling, a Squarespace company and Travefy and TripIt
    Feature
    Acuity Scheduling, a Squarespace company
    -
    Ratings
    Travefy
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    33% above category average
    Customizable Approval Workflows00 Ratings00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings00 Ratings8.01 Ratings
    Readily Available Support00 Ratings00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings00 Ratings9.01 Ratings
    Travel Alerts00 Ratings00 Ratings8.01 Ratings
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    Acuity Scheduling, a Squarespace companyTravefyTripIt
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Acuity Scheduling, a Squarespace companyTravefyTripIt
    Likelihood to Recommend
    9.3
    (48 ratings)
    9.0
    (5 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    9.5
    (9 ratings)
    -
    (0 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.7
    (16 ratings)
    6.8
    (2 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Acuity Scheduling, a Squarespace companyTravefyTripIt
    Likelihood to Recommend
    Squarespace
    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
    Incentivized
    Read full review
    Travefy
    Well Suited 1. Travefy allows me to keep clients in my bubble providing complete resort details and trip details all in one place. 2. I have used Travefy for groups traveling internationally and in numerous states in the US for family reunions, weddings, etc. All details right in one place Less Appropriate 1. It isn't quick for me to create itineraries if I have never quoted that hotel/resort before because I pull in ALL resort details as this has proven a great assistant at closing sales.
    Incentivized
    Read full review
    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
    Read full review
    Pros
    Squarespace
    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
    Incentivized
    Read full review
    Travefy
    • Organize customer’s thoughts into a workable plan.
    • Create great looking itineraries.
    Incentivized
    Read full review
    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
    Read full review
    Cons
    Squarespace
    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
    Incentivized
    Read full review
    Travefy
    • Make it easier to use.
    • Wider, more accurate photo searches of a destination.
    Incentivized
    Read full review
    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
    Read full review
    Likelihood to Renew
    Squarespace
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
    Incentivized
    Read full review
    Travefy
    No answers on this topic
    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
    Read full review
    Usability
    Squarespace
    It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
    Incentivized
    Read full review
    Travefy
    No answers on this topic
    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
    Read full review
    Reliability and Availability
    Squarespace
    No answers on this topic
    Travefy
    No answers on this topic
    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
    Read full review
    Performance
    Squarespace
    No answers on this topic
    Travefy
    No answers on this topic
    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
    Read full review
    Support Rating
    Squarespace
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
    Incentivized
    Read full review
    Travefy
    Quick turnaround on questions that need to be asked.
    Incentivized
    Read full review
    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
    Read full review
    Implementation Rating
    Squarespace
    No answers on this topic
    Travefy
    No answers on this topic
    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
    Read full review
    Alternatives Considered
    Squarespace
    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Incentivized
    Read full review
    Travefy
    Have not used other options
    Incentivized
    Read full review
    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
    Read full review
    Scalability
    Squarespace
    No answers on this topic
    Travefy
    No answers on this topic
    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
    Read full review
    Return on Investment
    Squarespace
    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
    Incentivized
    Read full review
    Travefy
    • Travefy has helped the business grow 4x
    • Travefy has impressed me clients with the interface
    • Travefy has made my life easier with creating itineraries
    Incentivized
    Read full review
    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
    Read full review
    ScreenShots