What users are saying about
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Top Rated
232 Ratings
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Top Rated
204 Ratings

Squarespace

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Top Rated
232 Ratings
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Score 8.5 out of 100

WooCommerce

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Top Rated
204 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Squarespace

I have a gorgeous website that I made myself, thanks to Squarespace. I'm able to integrate marketing emails, SEO, analytics, online carts, pretty much instantly. If you want to get started fast, it's really great. I think if you want to customize square space and you're having trouble, it would be most helpful to hire a square space designer. That's what I would have done in retrospect.
Lisa Cooley | TrustRadius Reviewer

WooCommerce

[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Squarespace
8.6
WooCommerce
Role-based user permissions
Squarespace
8.6
WooCommerce

Platform & Infrastructure

Squarespace
7.8
WooCommerce
API
Squarespace
7.7
WooCommerce
Internationalization / multi-language
Squarespace
7.9
WooCommerce

Web Content Creation

Squarespace
8.5
WooCommerce
WYSIWYG editor
Squarespace
8.6
WooCommerce
Code quality / cleanliness
Squarespace
8.7
WooCommerce
Admin section
Squarespace
8.5
WooCommerce
Page templates
Squarespace
8.9
WooCommerce
Library of website themes
Squarespace
8.2
WooCommerce
Mobile optimization / responsive design
Squarespace
8.6
WooCommerce
Publishing workflow
Squarespace
8.3
WooCommerce
Form generator
Squarespace
8.3
WooCommerce

Web Content Management

Squarespace
8.0
WooCommerce
Content taxonomy
Squarespace
8.4
WooCommerce
SEO support
Squarespace
8.4
WooCommerce
Bulk management
Squarespace
7.7
WooCommerce
Availability / breadth of extensions
Squarespace
7.5
WooCommerce
Community / comment management
Squarespace
8.0
WooCommerce

Online Storefront

Squarespace
WooCommerce
8.2
Product catalog & listings
Squarespace
WooCommerce
8.4
Product management
Squarespace
WooCommerce
8.3
Bulk product upload
Squarespace
WooCommerce
8.0
Branding
Squarespace
WooCommerce
8.1
Mobile storefront
Squarespace
WooCommerce
7.9
Product variations
Squarespace
WooCommerce
7.9
Website integration
Squarespace
WooCommerce
9.1
Visual customization
Squarespace
WooCommerce
7.5
CMS
Squarespace
WooCommerce
8.2

Online Shopping Cart

Squarespace
WooCommerce
7.5
Abandoned cart recovery
Squarespace
WooCommerce
7.1
Checkout user experience
Squarespace
WooCommerce
7.9

Online Payment System

Squarespace
WooCommerce
8.2
eCommerce security
Squarespace
WooCommerce
8.2

eCommerce Marketing

Squarespace
WooCommerce
7.9
Promotions & discounts
Squarespace
WooCommerce
8.0
Personalized recommendations
Squarespace
WooCommerce
7.7
SEO
Squarespace
WooCommerce
8.0

eCommerce Business Management

Squarespace
WooCommerce
8.2
Multi-site management
Squarespace
WooCommerce
8.0
Order processing
Squarespace
WooCommerce
8.4
Inventory management
Squarespace
WooCommerce
8.1
Shipping
Squarespace
WooCommerce
8.0
Custom functionality
Squarespace
WooCommerce
8.3

Pros

Squarespace

  • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
  • Pretty website templates and great functionality with showing off portfolios.
  • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
Isabel Sam | TrustRadius Reviewer

WooCommerce

  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
Felicia Betancourt | TrustRadius Reviewer

Cons

Squarespace

  • As a wine company it would really love it if Squarespace had an easy plugin for wine club subscriptions.
  • Squarespace would be awesome if it could automatically take your photos that you upload on the site and optimize them for the web and for the website.
  • I do wish we could have more than two contributors for the basic website costs.
Megan Murray | TrustRadius Reviewer

WooCommerce

  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Squarespace

Squarespace 10.0
Based on 4 answers
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Emily Muhoberac | TrustRadius Reviewer

WooCommerce

WooCommerce 10.0
Based on 3 answers
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Rick Fitzgerald | TrustRadius Reviewer

Usability

Squarespace

Squarespace 10.0
Based on 4 answers
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Mandy Cramer | TrustRadius Reviewer

WooCommerce

WooCommerce 7.9
Based on 3 answers
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Katie Miller | TrustRadius Reviewer

Support Rating

Squarespace

Squarespace 10.0
Based on 2 answers
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees | TrustRadius Reviewer

WooCommerce

WooCommerce 5.0
Based on 1 answer
not muh support
Anonymous | TrustRadius Reviewer

Alternatives Considered

Squarespace

Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.
The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.
As well, like all templates and themes, everybody is using the same style too.
Michael Chow | TrustRadius Reviewer

WooCommerce

We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
Anonymous | TrustRadius Reviewer

Return on Investment

Squarespace

  • The key positive impact on my overall business objectives is how simple Squarespace sites are to implement new information. Whenever our services change, we can quickly update pages or even change how the website flows, in a very short window of time. This allows me to get back to more urgent work sooner.
  • Our Squarespace site for Club Swim Show helped present our web series to potential partners; Club Swim Show went on to partner with a popular swimming magazine and reach a larger audience through that magazine's hosting thanks to the professional design of our original website.
  • Squarespace does not bring in customers to my storefront, which is fine for me, since I sell things infrequently and it is not my main business, but might work against someone who is expecting a Shopify or Etsy level connection with buyer markets.
Courtney Birnbaum | TrustRadius Reviewer

WooCommerce

  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
Justin Esgar | TrustRadius Reviewer

Pricing Details

Squarespace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Squarespace
8.4
WooCommerce
8.7

Likelihood to Renew

Squarespace
10.0
WooCommerce
10.0

Usability

Squarespace
10.0
WooCommerce
7.9

Support Rating

Squarespace
10.0
WooCommerce
5.0

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