What users are saying about
Top Rated
271 Ratings
Top Rated
237 Ratings
Top Rated
271 Ratings
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Score 8.3 out of 100
Top Rated
237 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Security

    8.6

    Squarespace

    86%

    WooCommerce

    Feature Set Not Supported
    N/A
    Squarespace ranks higher in 1/1 features

    Role-based user permissions

    8.6
    86%
    57 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.7

    Squarespace

    77%

    WooCommerce

    Feature Set Not Supported
    N/A
    Squarespace ranks higher in 2/2 features

    API

    7.7
    77%
    42 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    7.8
    78%
    30 Ratings
    N/A
    0 Ratings

    Web Content Creation

    8.5

    Squarespace

    85%

    WooCommerce

    Feature Set Not Supported
    N/A
    Squarespace ranks higher in 8/8 features

    WYSIWYG editor

    8.6
    86%
    74 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    8.7
    87%
    66 Ratings
    N/A
    0 Ratings

    Admin section

    8.5
    85%
    84 Ratings
    N/A
    0 Ratings

    Page templates

    8.9
    89%
    85 Ratings
    N/A
    0 Ratings

    Library of website themes

    8.1
    81%
    83 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    8.6
    86%
    81 Ratings
    N/A
    0 Ratings

    Publishing workflow

    8.5
    85%
    73 Ratings
    N/A
    0 Ratings

    Form generator

    8.3
    83%
    67 Ratings
    N/A
    0 Ratings

    Web Content Management

    8.0

    Squarespace

    80%

    WooCommerce

    Feature Set Not Supported
    N/A
    Squarespace ranks higher in 5/5 features

    Content taxonomy

    8.3
    83%
    65 Ratings
    N/A
    0 Ratings

    SEO support

    8.4
    84%
    70 Ratings
    N/A
    0 Ratings

    Bulk management

    7.7
    77%
    43 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    7.6
    76%
    57 Ratings
    N/A
    0 Ratings

    Community / comment management

    7.8
    78%
    57 Ratings
    N/A
    0 Ratings

    Online Storefront

    Squarespace

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    7.7
    77%
    83 Ratings

    Product management

    N/A
    0 Ratings
    7.8
    78%
    84 Ratings

    Bulk product upload

    N/A
    0 Ratings
    7.5
    75%
    68 Ratings

    Branding

    N/A
    0 Ratings
    7.6
    76%
    73 Ratings

    Mobile storefront

    N/A
    0 Ratings
    7.4
    74%
    77 Ratings

    Product variations

    N/A
    0 Ratings
    7.3
    73%
    77 Ratings

    Website integration

    N/A
    0 Ratings
    8.5
    85%
    84 Ratings

    Visual customization

    N/A
    0 Ratings
    7.0
    70%
    81 Ratings

    CMS

    N/A
    0 Ratings
    7.3
    73%
    63 Ratings

    Online Shopping Cart

    Squarespace

    Feature Set Not Supported
    N/A
    6.8

    WooCommerce

    68%
    WooCommerce ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    6.3
    63%
    52 Ratings

    Checkout user experience

    N/A
    0 Ratings
    7.3
    73%
    80 Ratings

    Online Payment System

    Squarespace

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    7.6
    76%
    75 Ratings

    eCommerce Marketing

    Squarespace

    Feature Set Not Supported
    N/A
    7.3

    WooCommerce

    73%
    WooCommerce ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    7.4
    74%
    80 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    7.0
    70%
    66 Ratings

    SEO

    N/A
    0 Ratings
    7.4
    74%
    72 Ratings

    eCommerce Business Management

    Squarespace

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    7.1
    71%
    41 Ratings

    Order processing

    N/A
    0 Ratings
    7.9
    79%
    79 Ratings

    Inventory management

    N/A
    0 Ratings
    7.6
    76%
    78 Ratings

    Shipping

    N/A
    0 Ratings
    7.4
    74%
    74 Ratings

    Custom functionality

    N/A
    0 Ratings
    7.9
    79%
    75 Ratings

    Attribute Ratings

    • Squarespace is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Squarespace and WooCommerce are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.4

    Squarespace

    84%
    85 Ratings
    8.3

    WooCommerce

    83%
    84 Ratings

    Likelihood to Renew

    10.0

    Squarespace

    100%
    4 Ratings
    10.0

    WooCommerce

    100%
    3 Ratings

    Usability

    10.0

    Squarespace

    100%
    4 Ratings
    7.2

    WooCommerce

    72%
    3 Ratings

    Support Rating

    10.0

    Squarespace

    100%
    4 Ratings
    5.0

    WooCommerce

    50%
    1 Rating

    Likelihood to Recommend

    Squarespace

    I have a gorgeous website that I made myself, thanks to Squarespace. I'm able to integrate marketing emails, SEO, analytics, online carts, pretty much instantly. If you want to get started fast, it's really great. I think if you want to customize square space and you're having trouble, it would be most helpful to hire a square space designer. That's what I would have done in retrospect.
    Read full review

    Automattic

    [WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
    Read full review

    Pros

    Squarespace

    • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
    • Pretty website templates and great functionality with showing off portfolios.
    • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
    Read full review

    Automattic

    • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
    • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
    • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
    Read full review

    Cons

    Squarespace

    • As a wine company it would really love it if Squarespace had an easy plugin for wine club subscriptions.
    • Squarespace would be awesome if it could automatically take your photos that you upload on the site and optimize them for the web and for the website.
    • I do wish we could have more than two contributors for the basic website costs.
    Read full review

    Automattic

    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Read full review

    Pricing Details

    Squarespace

    Starting Price

    $12 per month

    Editions & Modules

    Squarespace editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Personal: $12/month (paid annually) $16/month (paid monthly) Business: $18/month (paid annually) $26/month (paid monthly) Basic Commerce: $26/month (paid annually) $35/month (paid monthly) Advanced Commerce: $40/month (paid annually) $54/month (paid monthly)

      WooCommerce

      Starting Price

      Editions & Modules

      WooCommerce editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Contact sales team for pricing

        Likelihood to Renew

        Squarespace

        Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
        Read full review

        Automattic

        Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
        Read full review

        Usability

        Squarespace

        It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
        Read full review

        Automattic

        I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
        Read full review

        Support Rating

        Squarespace

        Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
        Read full review

        Automattic

        not muh support
        Read full review

        Alternatives Considered

        Squarespace

        Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.
        The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.
        As well, like all templates and themes, everybody is using the same style too.
        Read full review

        Automattic

        We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
        Read full review

        Return on Investment

        Squarespace

        • The key positive impact on my overall business objectives is how simple Squarespace sites are to implement new information. Whenever our services change, we can quickly update pages or even change how the website flows, in a very short window of time. This allows me to get back to more urgent work sooner.
        • Our Squarespace site for Club Swim Show helped present our web series to potential partners; Club Swim Show went on to partner with a popular swimming magazine and reach a larger audience through that magazine's hosting thanks to the professional design of our original website.
        • Squarespace does not bring in customers to my storefront, which is fine for me, since I sell things infrequently and it is not my main business, but might work against someone who is expecting a Shopify or Etsy level connection with buyer markets.
        Read full review

        Automattic

        • Positive: low cost to start up, and allowed us to start selling right away.
        • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
        • Positive: easily integrates with PayPal and Stripe.
        Read full review

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