Stripe Payments vs. WooCommerce Subscriptions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stripe Payments
Score 8.9 out of 10
N/A
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…
$0.02
per charge
WooCommerce Subscriptions
Score 8.7 out of 10
N/A
WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
Pricing
Stripe PaymentsWooCommerce Subscriptions
Editions & Modules
Sigma
$0.02
per charge
Radar
$0.05
per screened transaction
Issuing
$0.10
per virtual card
Terminal
2.7% + 0.05
per successful charge
Integrated
2.9% + 0.30
per successful charge
Atlass
$500
one-time fee
Premium Support
1,800
per month
Customized
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Stripe PaymentsWooCommerce Subscriptions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Stripe PaymentsWooCommerce Subscriptions
Considered Both Products
Stripe Payments
Chose Stripe Payments
Stripe provides far better tools for reporting and tracking of revenue. It also enabled the feature to checkout on our website without requiring a redirect or having to complete a site audit as is required with some card processors. The website installation was completed within …
Chose Stripe Payments
Stripe was basically the easiest to install, configure, and use with my set up of WordPress with WooCommerce. Additionally, I was able to expand functionality with paid plugins to get me the setup I needed to sell to my customers. Other processors have the same fee structure, …
WooCommerce Subscriptions
Chose WooCommerce Subscriptions
WooCommerce Subscriptions is a good alternative in this case because it's built into our system which is already using Wordpress and WooCommerce Subscriptions for other products. The other systems I mention here are also useful and have their place, but do not integrate into …
Chose WooCommerce Subscriptions
Stripe is a simple setup but doesn't offer customer subscription management. We use WooCommerce Subscriptions because we need that feature
Features
Stripe PaymentsWooCommerce Subscriptions
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Stripe Payments
7.9
8 Ratings
9% above category average
WooCommerce Subscriptions
-
Ratings
Fraud Detection7.98 Ratings00 Ratings
API or SDK8.38 Ratings00 Ratings
Recurring Payment Support7.28 Ratings00 Ratings
Billing and Invoicing Support8.28 Ratings00 Ratings
Global Support8.17 Ratings00 Ratings
Payment Form Acceptance7.67 Ratings00 Ratings
Best Alternatives
Stripe PaymentsWooCommerce Subscriptions
Small Businesses
Apple Pay
Apple Pay
Score 8.7 out of 10
2Checkout from Verifone
2Checkout from Verifone
Score 8.6 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.7 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
Adyen
Adyen
Score 8.6 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Stripe PaymentsWooCommerce Subscriptions
Likelihood to Recommend
8.9
(85 ratings)
8.5
(8 ratings)
Likelihood to Renew
10.0
(3 ratings)
10.0
(1 ratings)
Usability
8.2
(7 ratings)
8.5
(4 ratings)
Support Rating
10.0
(16 ratings)
9.0
(3 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Stripe PaymentsWooCommerce Subscriptions
Likelihood to Recommend
Stripe
We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
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Automattic
WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
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Pros
Stripe
  • They are reliable. I can count on everything going smoothly with transactions.
  • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
  • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
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Automattic
  • Recurring payments
  • Dunning / retrying of payments if it fails the first time
  • Automatically removing access if payments fail
  • Keeping records of who is on which subscription
  • Users can manage their own subscription
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Cons
Stripe
  • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
  • The ability to be able to offer discounted rates at a smaller threshold would be nice.
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Automattic
  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
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Likelihood to Renew
Stripe
Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
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Automattic
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
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Usability
Stripe
Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
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Automattic
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
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Support Rating
Stripe
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
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Automattic
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
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Implementation Rating
Stripe
It took less than an hour to have everything setup and running
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Automattic
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
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Alternatives Considered
Stripe
Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
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Automattic
We liked that WooCommerce Subscriptions was easier to implement, use, and (slightly) modify over Shopify's subscription model. We can implement and grow Wordpress and WooCommerce (with subscriptions) on our micro-sites fairly quickly and without much long term hassle. The UI is pretty easy to navigate, and the code is a bit simpler than Shopify's (from what we reviewed).
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Return on Investment
Stripe
  • It makes getting money from your clients really easy
  • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
  • It is very easy to integrate with online assets of the company
  • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
  • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
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Automattic
  • Increased recurring monthly/yearly revenue
  • Decreased time spent managing billing and subscriptions manually
  • Eliminated manual onboarding time, creating accounts by hand, etc.
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ScreenShots