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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SugarSync

    Score3.5 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Veeam Backup for AWS

    Score7.6 out of 10
    N/AVeeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.

    $40

    per year instance

    Pricing
    SugarSyncVeeam Backup for AWS
    Editions & Modules
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    SugarSyncVeeam Backup for AWS
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SugarSyncVeeam Backup for AWS
    Considered Both Products
    Ziff Davis Inc
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    112 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    114 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    97 Answers
    Features
    SugarSyncVeeam Backup for AWS
    File Sharing & Management
    Comparison of File Sharing & Management features of SugarSync and Veeam Backup for AWS
    Feature
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Veeam Backup for AWS
    -
    Ratings
    Versioning8.06 Ratings00 Ratings
    Video files9.05 Ratings00 Ratings
    Audio files10.05 Ratings00 Ratings
    Document collaboration10.07 Ratings00 Ratings
    Access control10.08 Ratings00 Ratings
    File search9.08 Ratings00 Ratings
    Device sync10.08 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SugarSync and Veeam Backup for AWS
    Feature
    SugarSync
    9.7
    8 Ratings
    12% above category average
    Veeam Backup for AWS
    -
    Ratings
    User and role management10.07 Ratings00 Ratings
    File organization9.08 Ratings00 Ratings
    Device management10.08 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SugarSync and Veeam Backup for AWS
    Feature
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Veeam Backup for AWS
    -
    Ratings
    Performance10.08 Ratings00 Ratings
    Reliability10.08 Ratings00 Ratings
    Storage Reports10.06 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of SugarSync and Veeam Backup for AWS
    Feature
    SugarSync
    -
    Ratings
    Veeam Backup for AWS
    8.3
    79 Ratings
    3% below category average
    Universal recovery00 Ratings8.078 Ratings
    Instant recovery00 Ratings8.977 Ratings
    Recovery verification00 Ratings8.076 Ratings
    Business application protection00 Ratings8.169 Ratings
    Multiple backup destinations00 Ratings8.276 Ratings
    Incremental backup identification00 Ratings8.074 Ratings
    Backup to the cloud00 Ratings8.078 Ratings
    Deduplication and file compression00 Ratings8.571 Ratings
    Snapshots00 Ratings8.371 Ratings
    Flexible deployment00 Ratings8.571 Ratings
    Management dashboard00 Ratings8.673 Ratings
    Platform support00 Ratings8.671 Ratings
    Retention options00 Ratings8.170 Ratings
    Encryption00 Ratings7.870 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of SugarSync and Veeam Backup for AWS
    Feature
    SugarSync
    -
    Ratings
    Veeam Backup for AWS
    8.2
    82 Ratings
    4% below category average
    Continuous data protection00 Ratings8.977 Ratings
    Replication00 Ratings9.075 Ratings
    Operational reporting and analytics00 Ratings8.975 Ratings
    Malware protection00 Ratings7.062 Ratings
    Multi-location capabilities00 Ratings7.173 Ratings
    Ransomware Recovery00 Ratings7.938 Ratings
    Best Alternatives
    SugarSyncVeeam Backup for AWS
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Druva Security Cloud
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SugarSyncVeeam Backup for AWS
    Likelihood to Recommend
    10.0
    (10 ratings)
    8.9
    (115 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    7.2
    (11 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (106 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (8 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.7
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    6.8
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.8
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (6 ratings)
    User Testimonials
    SugarSyncVeeam Backup for AWS
    Likelihood to Recommend
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Veeam Software
    I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Veeam Software
    • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
    • It's very easily integrated with the AWS cloud.
    • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Veeam Software
    • We have never managed to use Veeam for Azure or GCP. It works well with AWS.
    • A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS.
    • Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost.
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Veeam Software
    We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
    Incentivized
    Read full review
    Usability
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    The UI and the integration is good with the product. so far
    has not encountered any major challenges while using the UI. of course, this is
    user perspective. Few users suggested some different view that it should be
    change father should have some different options but overall the feedback about
    UI is positive and no major issues encountered by using the UI or forsake of
    this usability.
    Incentivized
    Read full review
    Reliability and Availability
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
    Incentivized
    Read full review
    Performance
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
    Incentivized
    Read full review
    Support Rating
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Veeam Software
    One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
    Incentivized
    Read full review
    In-Person Training
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
    Incentivized
    Read full review
    Online Training
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
    Incentivized
    Read full review
    Implementation Rating
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Veeam Software
    I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
    Incentivized
    Read full review
    Scalability
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
    Incentivized
    Read full review
    Professional Services
    Ziff Davis Inc
    No answers on this topic
    Veeam Software
    Generally satisfied
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    Veeam Software
    • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
    • ROI is hard to prove until the moment you need to restore your workload.
    • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
    Incentivized
    Read full review
    ScreenShots

    Veeam Backup for AWS Screenshots

    Screenshot of Overview page detailing high-level information like alarms, protected instances, policies, and session information.Screenshot of Policies page detailing available policies, status and sessions log.Screenshot of Estimated monthly costs in policy wizard for snapshots, replicas, backups, traffic and transactions for machines in a policy.Screenshot of File Level Recovery, where individual files and folders can be searched and browsed for granular recovery.