What users are saying about
20 Ratings
117 Ratings
20 Ratings
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Score 9.8 out of 100
117 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • SurveyLegend ranks higher in 2 feature sets: Survey Format & Appearance, Survey Logic
  • Wufoo ranks higher in 4 feature sets: Survey Content, Survey Reporting & Analytics, Survey Administration & Security, Survey Distribution

Survey Format & Appearance

8.2

SurveyLegend

82%
6.2

Wufoo

62%
SurveyLegend ranks higher in 3/3 features

Survey templates

8.5
85%
8 Ratings
8.0
80%
28 Ratings

Themes

9.0
90%
8 Ratings
6.1
61%
29 Ratings

Custom logo/branding

7.0
70%
7 Ratings
4.6
46%
32 Ratings

Survey Content

7.8

SurveyLegend

78%
8.3

Wufoo

83%
SurveyLegend ranks higher in 2/3 features

Changes to live survey

8.5
85%
9 Ratings
7.5
75%
27 Ratings

Question design help

8.5
85%
9 Ratings
8.5
85%
27 Ratings

Multiple question types

6.5
65%
9 Ratings
9.0
90%
30 Ratings

Survey Logic

9.0

SurveyLegend

90%
8.0

Wufoo

80%
SurveyLegend ranks higher in 1/1 features

Survey logic flexibility

9.0
90%
7 Ratings
8.0
80%
29 Ratings

Survey Reporting & Analytics

7.6

SurveyLegend

76%
9.4

Wufoo

94%
Wufoo ranks higher in 5/5 features

Response tracking

7.8
78%
9 Ratings
10.0
100%
29 Ratings

Data export

7.2
72%
8 Ratings
10.0
100%
30 Ratings

Standard reports

8.5
85%
9 Ratings
9.5
95%
26 Ratings

Analytics

6.8
68%
9 Ratings
9.0
90%
25 Ratings

Custom reports

N/A
0 Ratings
8.9
89%
21 Ratings

Survey Administration & Security

9.0

SurveyLegend

90%
9.5

Wufoo

95%
SurveyLegend ranks higher in 1/2 features

Access controls

10.0
100%
6 Ratings
9.5
95%
26 Ratings

Compliance

8.0
80%
7 Ratings
9.5
95%
22 Ratings

Survey Distribution

7.2

SurveyLegend

72%
7.5

Wufoo

75%
Wufoo ranks higher in 2/2 features

Vendor-offered crowdsourcing

6.7
67%
6 Ratings
7.0
70%
7 Ratings

Respondent restrictions

7.7
77%
7 Ratings
8.0
80%
18 Ratings

Attribute Ratings

  • Wufoo is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

SurveyLegend

85%
9 Ratings
9.4

Wufoo

94%
64 Ratings

Likelihood to Renew

SurveyLegend

N/A
0 Ratings
10.0

Wufoo

100%
32 Ratings

Usability

SurveyLegend

N/A
0 Ratings
9.5

Wufoo

95%
7 Ratings

Performance

SurveyLegend

N/A
0 Ratings
9.0

Wufoo

90%
2 Ratings

Support Rating

SurveyLegend

N/A
0 Ratings
10.0

Wufoo

100%
8 Ratings

Online Training

SurveyLegend

N/A
0 Ratings
8.0

Wufoo

80%
1 Rating

Implementation Rating

SurveyLegend

N/A
0 Ratings
9.0

Wufoo

90%
4 Ratings

Vendor post-sale

SurveyLegend

N/A
0 Ratings
10.0

Wufoo

100%
1 Rating

Vendor pre-sale

SurveyLegend

N/A
0 Ratings
10.0

Wufoo

100%
1 Rating

Likelihood to Recommend

SurveyLegend

For us, it is a good service and fulfills its services. Its main functions have allowed us to improve the quality of each of our services by delivering a survey to our clients with special and easy-to-use software and tools. It allows to receive analytics in order to solve problems in all areas in order to improve the organization. I recommend it because its main function is to create surveys but the information received there is possible to use throughout the company.
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Momentive (SurveyMonkey, Inc)

I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.
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Pros

SurveyLegend

  • Visual questions! Survey Legend was the only affordable software I could find that let me add images to questions easily and in a flow that made sense.
  • Live analytics! Super helpful for us when we were just starting our survey program, to be able to make sure the questions were formatted properly for example.
  • Lots of flexibility; any type of question I needed was available here.
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Momentive (SurveyMonkey, Inc)

  • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
  • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
  • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
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Cons

SurveyLegend

  • Improved correlation of the data between the analytics tool and the responses (i.e. it says 3 responses have been received, but only shows results for 2)
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Momentive (SurveyMonkey, Inc)

  • Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
  • Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
  • Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
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Pricing Details

SurveyLegend

Starting Price

$0 per user

Editions & Modules

SurveyLegend editions and modules pricing
EditionModules
Pro, monthly191
Business, monthly392
Legendary, monthly893
Pro yearly, (save 25% with a yearly plan)1704
Business yearly, (save 25% with a yearly plan)3005
Legendary, yearly (save 25% with a yearly plan)7806
Starter (for ever free)07

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SurveyLegend gives a 25 % discount on the yearly plans for everyone. We believe in being and doing good, so we also offer special discounts for educators and non-profit organizations that can be found here: https://www.surveylegend.com/pricing-education/ and https://www.surveylegend.com/pricing-ngo/

Wufoo

Starting Price

$0

Editions & Modules

Wufoo editions and modules pricing
EditionModules
Free01
Starter14.082
Professional29.083
Advanced74.084
Ultimate183.255

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

SurveyLegend

No answers on this topic

Momentive (SurveyMonkey, Inc)

I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
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Usability

SurveyLegend

No answers on this topic

Momentive (SurveyMonkey, Inc)

Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
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Performance

SurveyLegend

No answers on this topic

Momentive (SurveyMonkey, Inc)

Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
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Support Rating

SurveyLegend

No answers on this topic

Momentive (SurveyMonkey, Inc)

I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!
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Online Training

SurveyLegend

No answers on this topic

Momentive (SurveyMonkey, Inc)

Good imbedded videos that visually demonstrate how to create an element within the form.
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Implementation Rating

SurveyLegend

No answers on this topic

Momentive (SurveyMonkey, Inc)

Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
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Alternatives Considered

SurveyLegend

Better graphics and easier to use. I also don't feel like they are trying to nickel and dime me.
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Momentive (SurveyMonkey, Inc)

In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
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Return on Investment

SurveyLegend

  • It will make it easier to know who is interested
  • Without the individual analysis, I will find it harder to schedule an appointment
  • The image is very helpful for brand management
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Momentive (SurveyMonkey, Inc)

  • We've collected more revenue using less staff time than ever before. Wufoo allowed us to move online from paper-based systems.
  • Our data is now standardized and more accurate since it is input by end users instead of staff (who had to decipher handwriting).
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