Using Wufoo since February 2012
Updated November 11, 2015

Using Wufoo since February 2012

Rebecca VanDenBerg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Wufoo Online Form Builder

Modules Used

  • Forms, Reports & Themes

Overall Satisfaction with Wufoo

I currently use Wufoo to implement forms for over 20 Website Clients. I have over 40 forms in use currently ranging from basic contact forms to complex custom ordering forms. We choose to start using Wufoo back in February 2012 after searching for a solution that allowed us to incorporate PayPal Payment with customized order forms. We need to collect very specific user information for a particular client's educational workshops and Wufoo offered us the best solution. We also use the custom reports to provide clients with monthly and annual sales reports which they love. We have used Wufoo to create simple contact forms, surveys, event RSVP, livestock show entry forms w/payment, farm market order forms w/payment, daycare employment applications, education workshop registrations w/payment, and more. I have had a few technical questions and I received direct email responses and dialog with the same support staff person to resolve or answer my question.

Overall, Wufoo have been a huge benefit to our business as it provides us a way to create customized solutions for clients in an easy package.

Pros

  • Payment integration
  • Customized appearance to match existing website styles
  • Useful reports

Cons

  • It is sometimes hard to find the answers in the documentation library for advanced issues; but the "ask support" option has always helped
  • We can offer better services without hand coding complex forms.
  • icebrrg
Prior to using Wufoo we used Icebrrg HTML Web Forms. Wufoo offers us many more options with payment integration. I have not used any other web forms since switching.
I have successfully added Wufoo forms to both HTML and Wordpress sites with success.

In terms of custom themes and styling forms, I find it very helpful in my business to be able to customize the form to match the rest of a clients website look. I also like the advanced custom form field options that can be controlled through CSS styles.

Using Wufoo for online registration or ordering with payment integration with PayPal has been great. It just works!

Using Wufoo

It meets all our needs to provide our website customers with customized forms with payment integration. We have several clients using it and don't plan on changing. My customers like it too!

I would highly recommend it and will continue to use it to meet our needs and our client's needs.

Wufoo Reliability

Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature.
The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.

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