What users are saying about
Top Rated
91 Ratings
Top Rated
91 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Wufoo

Wufoo works perfectly for anyone needing a very simple form. It is very intuitive for people who have little experience with web design as well. Forms requiring quick and easy answers, especially short forms - Wufoo is perfect. If you are mining for deeper trends from clients or customers, you'll want to look for a form management software that has some higher end details on the reporting side.
Justin Moore profile photo

Feature Rating Comparison

Survey Format & Appearance

Wufoo
7.7
Survey templates
Wufoo
8.5
Themes
Wufoo
6.9
Custom logo/branding
Wufoo
7.7

Survey Content

Wufoo
8.3
Changes to live survey
Wufoo
8.7
Question design help
Wufoo
7.7
Multiple question types
Wufoo
8.4

Survey Logic

Wufoo
8.3
Survey logic flexibility
Wufoo
8.3

Survey Reporting & Analytics

Wufoo
7.4
Response tracking
Wufoo
8.5
Data export
Wufoo
7.8
Standard reports
Wufoo
7.5
Custom reports
Wufoo
6.3
Analytics
Wufoo
7.0

Survey Administration & Security

Wufoo
8.1
Access controls
Wufoo
8.2
Compliance
Wufoo
8.0

Survey Distribution

Wufoo
7.7
Vendor-offered crowdsourcing
Wufoo
7.0
Respondent restrictions
Wufoo
8.3

Pros

  • Easy to edit forms - especially for users with no coding experience
  • Keeps information for long periods of time
  • Easy to publish and share with clients/customers
Justin Moore profile photo

Cons

  • Look and feel. It has a very "ballot" feel and less of a custom website feel.
Alek Babaa profile photo

Likelihood to Renew

Wufoo10.0
Based on 32 answers
The costs of storage of the data is kind of high in the long run and if I can avoid paying for storage with other sites such as Wordpress then I would prefer to do that. I also do not like sending everything to a third party where I do not have control in the case of technical issues with the webpage being down.
Cindy Le profile photo

Usability

Wufoo7.8
Based on 4 answers
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
Mark Stackhouse profile photo

Performance

Wufoo9.0
Based on 1 answer
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature.The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
Rebecca VanDenBerg profile photo

Support

Wufoo10.0
Based on 3 answers
Unmatched response time and incredible support. When you submit a support e-mail you get an immediate response to let you know that they are on it. Within 10 to 15 minutes you get a detailed and educated response to the problem you are having. They either direct you to documentation on their site or they give you other avenues in which to Achieve fixing your issue. The response is always personal and never feels automated.
Mark Stackhouse profile photo

Online Training

Wufoo8.0
Based on 1 answer
Good imbedded videos that visually demonstrate how to create an element within the form.
Sarah Downing profile photo

Implementation

Wufoo9.0
Based on 2 answers
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
Mark Stackhouse profile photo

Alternatives Considered

SurveyMonkey does not hold a candle to Wufoo
No photo available

Return on Investment

  • Wufoo has eliminated the need for hours and hours of hand typing of paper forms that included contact information as well as different kinds of interest information, also eliminating typos in email addresses.
  • In the case of the festival that I use Wufoo for, we've also eliminated paper forms and it saves an incredible amount of time, I simply post the link to the form and vendors sign up, they can attach their images, signed forms, payment and they're done, and I don't need to process anything.
Audrey Burn profile photo

Pricing Details

Wufoo

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details