What users are saying about
97 Ratings
97 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Wufoo

Wufoo is a great tool for building forms. It is especially handy for marketing and non-technical users so that you can develop and implement forms and reduce the need for technology support. We've used this tool for 5+ years and have taken on the form-creation duties for our websites and we've never looked back. With that being said, if you are looking to create a very complex form with a lot of fields and lots of field/page logic, Wufoo may not be the best tool for you and/or you may need significantly more technology support.
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Feature Rating Comparison

Survey Format & Appearance

Wufoo
7.8
Survey templates
Wufoo
8.4
Themes
Wufoo
7.2
Custom logo/branding
Wufoo
7.9

Survey Content

Wufoo
8.5
Changes to live survey
Wufoo
8.9
Question design help
Wufoo
8.0
Multiple question types
Wufoo
8.7

Survey Logic

Wufoo
8.5
Survey logic flexibility
Wufoo
8.5

Survey Reporting & Analytics

Wufoo
7.7
Response tracking
Wufoo
8.6
Data export
Wufoo
8.0
Standard reports
Wufoo
8.0
Custom reports
Wufoo
6.6
Analytics
Wufoo
7.3

Survey Administration & Security

Wufoo
8.1
Access controls
Wufoo
8.1
Compliance
Wufoo
8.1

Survey Distribution

Wufoo
7.6
Vendor-offered crowdsourcing
Wufoo
7.0
Respondent restrictions
Wufoo
8.2

Pros

Wufoo

  • Wufoo allows you to collect information from a large pool of people
  • Information collected can be viewed through the Wufoo website and/or by downloading an Excel spreadsheet with all of the information your customers have entered
  • The forms were very easy to create and manipulate, and there are multiple themes to choose from
  • There are handy side boxes next to each question that you can provide further information to prevent confusion or explain why you are collecting certain information, etc
  • Wufoo sends you an email each time someone completes a form so you can keep track of who still needs to complete the form
  • Once you get a form set-up and you like the lay-out, you can copy the form and then fill in different information for the next form
  • You can make certain questions within your form mandatory
Jan Economy profile photo

Cons

Wufoo

  • As I said before, the design of the final form is not so fancy, so it could provide better form design options.
  • I'm using the free version, but if the starter version was cheaper, maybe we could pay for its features.
Raphael Sanguinete profile photo

Likelihood to Renew

Wufoo

Wufoo 10.0
Based on 32 answers
The costs of storage of the data is kind of high in the long run and if I can avoid paying for storage with other sites such as Wordpress then I would prefer to do that. I also do not like sending everything to a third party where I do not have control in the case of technical issues with the webpage being down.
Cindy Le profile photo

Usability

Wufoo

Wufoo 7.8
Based on 4 answers
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
Mark Stackhouse profile photo

Performance

Wufoo

Wufoo 9.0
Based on 1 answer
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature.The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
Rebecca VanDenBerg profile photo

Support

Wufoo

Wufoo 10.0
Based on 3 answers
The few times I've relied on support, their response was quick and very helpful.
Heather Ahrens profile photo

Online Training

Wufoo

Wufoo 8.0
Based on 1 answer
Good imbedded videos that visually demonstrate how to create an element within the form.
Sarah Downing profile photo

Implementation

Wufoo

Wufoo 9.0
Based on 2 answers
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
Mark Stackhouse profile photo

Alternatives Considered

Wufoo

We selected Wufoo based on a recommendation from a web developer friend, ease of use and cost. Wufoo does, however, have fewer features than Cognitoforms.
Bree Gurin profile photo

Return on Investment

Wufoo

  • Wufoo has had a positive impact on our business
Bree Gurin profile photo

Pricing Details

Wufoo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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