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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyMonkey

    Score8.1 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Zoho Creator

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.

    $12

    per month per user

    Pricing
    SurveyMonkeyZoho Creator
    Editions & Modules
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Standard
    $12
    per month per user
    Professional
    $30
    per month per user
    Enterprise
    $37
    per month per user
    Offerings
    Pricing Offerings
    SurveyMonkeyZoho Creator
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Add-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
    More Pricing Information
    Community Pulse
    SurveyMonkeyZoho Creator
    Considered Both Products
    SurveyMonkey, Inc
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    34 Answers
    95%
    Would buy again
    19 Answers
    Delivers good value for the price
    81%
    Delivers good value for the price
    30 Answers
    95%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    36 Answers
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    28 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    31 Answers
    95%
    Implementation went as expected
    18 Answers
    Features
    SurveyMonkeyZoho Creator
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyMonkey and Zoho Creator
    Feature
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    Zoho Creator
    -
    Ratings
    Survey templates8.075 Ratings00 Ratings
    Themes7.367 Ratings00 Ratings
    Custom logo/branding6.367 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyMonkey and Zoho Creator
    Feature
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    Zoho Creator
    -
    Ratings
    Changes to live survey7.062 Ratings00 Ratings
    Question design help6.872 Ratings00 Ratings
    Multiple question types9.078 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyMonkey and Zoho Creator
    Feature
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    Zoho Creator
    -
    Ratings
    Survey logic flexibility7.372 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyMonkey and Zoho Creator
    Feature
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    Zoho Creator
    -
    Ratings
    Response tracking7.577 Ratings00 Ratings
    Data export6.374 Ratings00 Ratings
    Standard reports8.077 Ratings00 Ratings
    Custom reports6.864 Ratings00 Ratings
    Analytics7.065 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyMonkey and Zoho Creator
    Feature
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    Zoho Creator
    -
    Ratings
    Access controls8.067 Ratings00 Ratings
    Compliance8.558 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyMonkey and Zoho Creator
    Feature
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    Zoho Creator
    -
    Ratings
    Vendor-offered crowdsourcing7.332 Ratings00 Ratings
    Respondent restrictions7.846 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of SurveyMonkey and Zoho Creator
    Feature
    SurveyMonkey
    -
    Ratings
    Zoho Creator
    7.9
    18 Ratings
    6% below category average
    Visual Modeling00 Ratings7.717 Ratings
    Drag-and-drop Interfaces00 Ratings8.917 Ratings
    Platform Security00 Ratings7.918 Ratings
    Platform User Management00 Ratings7.818 Ratings
    Reusability00 Ratings7.018 Ratings
    Platform Scalability00 Ratings7.918 Ratings
    Best Alternatives
    SurveyMonkeyZoho Creator
    Small Businesses
    Jotform
    Score8.5 out of 10
    OutSystems
    Score6.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurveyMonkeyZoho Creator
    Likelihood to Recommend
    8.7
    (111 ratings)
    8.8
    (24 ratings)
    Likelihood to Renew
    9.0
    (26 ratings)
    10.0
    (2 ratings)
    Usability
    9.0
    (41 ratings)
    8.0
    (18 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.4
    (35 ratings)
    9.8
    (4 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SurveyMonkeyZoho Creator
    Likelihood to Recommend
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
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    Zoho
    If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
    Incentivized
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    Pros
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    Zoho
    • Accountability for each employee work which is very vital for any organization
    • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
    • Data tracking in live was made possible
    • Using proper Manpower for the work they are apt.
    Incentivized
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    Cons
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    Zoho
    • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
    • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
    • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
    Incentivized
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    Likelihood to Renew
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Zoho
    Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
    Incentivized
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    Usability
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
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    Zoho
    Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
    Incentivized
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    Reliability and Availability
    SurveyMonkey, Inc
    No answers on this topic
    Zoho
    In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
    Incentivized
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    Performance
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Zoho
    We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
    Incentivized
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    Support Rating
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
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    Zoho
    I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
    Incentivized
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    Implementation Rating
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Zoho
    Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
    Incentivized
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    Alternatives Considered
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Zoho
    Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
    Incentivized
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    Scalability
    SurveyMonkey, Inc
    No answers on this topic
    Zoho
    Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
    Incentivized
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    Return on Investment
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
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    Zoho
    • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
    • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
    Incentivized
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    ScreenShots

    Zoho Creator Screenshots

    Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview