SolarWinds Task Factory vs. Workato

Since I started working with this great tool all data analysis programs have been running effectively. Implementation of projects and tasks have been effective and reliable. Data collected from each department gives us working plan on better management of various programs. The Dimension Merge SCD Transform helps us to load large volumes of data within a short period of time.

Incentivized

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.

• The single most beneficial component to Task Factory is the Upsert component. If you're familiar with writing MERGE statements in T-SQL, you'll appreciate the Upsert component. Drag the component into your Data Flow and a few clicks later you have a MERGE without the code complexities.
• Where some native SSIS components leave you wanting more, Task Factory extends on many of these components as well as support for data sources not native to SSIS components.
• The number of extra components that come in the Task Factory tool kit will expand your tool belt to do just about anything you need or want to accomplish in SSIS.

Incentivized

• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

• It was built by Pragmatic Works who sold it to SentryOne and now Solar Winds, concerned about future support. SolarWinds is discontinuing support for related products such as BiXpress.
• Had issues with connecting to certain versions of SQL Server - would fail when deploying one package - had to deploy the entire solutions.
• Occasional random failures observed with the Filter tranform.

Incentivized

• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

Incentivized

Task Factory has become a key product for our use of doing ETL work in SSIS. Their custom SSIS components allow us to work simply on the data engineering side of things. We can ignore the lower level work needed to connect to disparate data sources. This allows us to work faster and provide more value to the business

Incentivized

We need to develop Enterprise Application Integrations and Workato was not designed for this

Compared to some of the other transformations I have worked with, it really is pretty simple for the type of functionality you get

Incentivized

The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.

Overall, the best vendor we currently have on the data side of the house. No issues, issues are resolved very quickly and upgrades go without any issues.

Incentivized

They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Incentivized

Overall it went smoothly. Had a couple of gotchas with licensing and upgrading but nothing that really stopped us.

Incentivized

We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

ZappySys is an alternative provider that we tested. However, we found the ease of use, set up and installation to be much simplier and quicker using Task Factory. ZappySys has a number of the same connectors but are more difficult to setup and the GUI is not as intuitive and simple to use.

Incentivized

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

• We were able to support our developers with Task Factory features and reduce the development time by 40%.
• Recently Task Factory has changed their pricing module and it seems to be pretty costly for our process. Our business team has started to evaluate whether this is worth it going forward.

Incentivized

• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.