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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    TIBCO MDM

    Score8.9 out of 10
    N/ATIBCO MDM, also known as ibi MDM, is used to ensure that master data is consistent, complete, and accurate throughout the organization, enterprise systems, and partners.N/A
    Pricing
    TeamViewerTIBCO MDM
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    No answers on this topic
    Offerings
    Pricing Offerings
    TeamViewerTIBCO MDM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TeamViewerTIBCO MDM
    Considered Both Products
    TeamViewer
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    385 Answers
    No answers on this topic
    Delivers good value for the price
    87%
    Delivers good value for the price
    355 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    419 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    290 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    358 Answers
    No answers on this topic
    Features
    TeamViewerTIBCO MDM
    Security
    Comparison of Security features of TeamViewer and TIBCO MDM
    Feature
    TeamViewer
    8.8
    73 Ratings
    3% above category average
    TIBCO MDM
    -
    Ratings
    Role-based user permissions8.874 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and TIBCO MDM
    Feature
    TeamViewer
    8.9
    558 Ratings
    6% above category average
    TIBCO MDM
    -
    Ratings
    File transfer8.8526 Ratings00 Ratings
    Instant message8.8486 Ratings00 Ratings
    Access to sleeping/powered-off computers7.7370 Ratings00 Ratings
    Session record8.4380 Ratings00 Ratings
    Annotations8.2148 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and TIBCO MDM
    Feature
    TeamViewer
    7.9
    53 Ratings
    2% below category average
    TIBCO MDM
    -
    Ratings
    Third-party software integrations7.953 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and TIBCO MDM
    Feature
    TeamViewer
    8.6
    86 Ratings
    6% above category average
    TIBCO MDM
    -
    Ratings
    Attended device access9.185 Ratings00 Ratings
    Unattended device access8.782 Ratings00 Ratings
    Mobile device access8.275 Ratings00 Ratings
    Virtual device access8.572 Ratings00 Ratings
    Multiple-display support8.673 Ratings00 Ratings
    Multiple concurrent sessions8.475 Ratings00 Ratings
    Best Alternatives
    TeamViewerTIBCO MDM
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    Informatica MDM & 360 Applications
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerTIBCO MDM
    Likelihood to Recommend
    8.7
    (616 ratings)
    8.5
    (8 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (59 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.2
    (51 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (171 ratings)
    -
    (0 ratings)
    Configurability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    9.2
    (2 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    TeamViewerTIBCO MDM
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Cloud Software Group
    TIBCO MDM is one of the best programs that boost your computer skills and other elements to provide a professional experience to your entire work department, this program is a helping hand for the skills of each of its users since it also works to the growth of the company and the performance of your work tasks and data management is why it is always a pleasure to recommend it.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cloud Software Group
    • Auditing/versioning/event logs are helpful and effective.
    • Data model is very capable and flexible and provides advanced functionality out of the box.
    • Highly customizable, almost intimidating the number of options.
    • The bundled components (Patterns and ActiveSpaces) are necessary and are what really give the tool so many capabilities.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Cloud Software Group
    • Onboarding process was a bit difficult.
    • data visualizations could have a better UI.
    • Dashboard sometimes seems crowded, so another UI issue.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Cloud Software Group
    I give TIBCO MDM 10 out of 10 since on my end it has been easy to use due to it's easy to use and intuitive UI.
    Incentivized
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Cloud Software Group
    No answers on this topic
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Cloud Software Group
    It is quite better than Microsoft Access, as Microsoft Access is an already known software to all which is simple, easy, and productive; many people want a change in the software which is already present in the PC, so I chose this software, which is totally different and better than ever, to be the simplest and the most productive and the most powerful data management software.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Cloud Software Group
    As I said earlier it is used across the entire Techstars business unit but narrowing down to the marketing department it has been highly scalable in areas like
    Incentivized
    Read full review
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Cloud Software Group
    • TIBCO MDM is of great help when the pace and amount of work increases, there is a lot of data that has to be analyzed, this program has the mission of simplifying these processes.
    • I am very grateful to this program because I can leave tasks in your hands through automation that allows me to be much more versatile.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.