TimeClock Plus vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TimeClock Plus
Score 9.5 out of 10
N/A
TimeClock Plus is a time tracking and attendance solution from Data Management Incorporated (DMI) in San Angelo, Texas. The Express edition is targeted at small businesses, Standard and Pro at larger businesses, and finally TimeClock Plus OnDemand is a complete cloud-based solution.N/A
When I Work
Score 7.4 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
TimeClock PlusWhen I Work
Editions & Modules
No answers on this topic
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
TimeClock PlusWhen I Work
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TimeClock PlusWhen I Work
Best Alternatives
TimeClock PlusWhen I Work
Small Businesses
Dayforce Powerpay
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Score 9.4 out of 10
7shifts
7shifts
Score 9.8 out of 10
Medium-sized Companies
Toggl Track
Toggl Track
Score 9.3 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.1 out of 10
Enterprises
Zoho People
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Score 8.9 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TimeClock PlusWhen I Work
Likelihood to Recommend
9.5
(11 ratings)
10.0
(25 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(1 ratings)
Usability
9.5
(2 ratings)
9.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.3
(2 ratings)
8.7
(19 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
TimeClock PlusWhen I Work
Likelihood to Recommend
TCP
I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
TCP
  • Employees' time goes straight to the database we use. No having to manually enter time.
  • No one can clock anyone else in or out at the time clock. We love that security feature.
  • It exports easily into the payroll system we are using.
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
TCP
  • Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
  • We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
TCP
It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours
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When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
TCP
I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.
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When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Reliability and Availability
TCP
It has never been unavailable when I've needed to use it.
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When I Work
No answers on this topic
Performance
TCP
Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.
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When I Work
No answers on this topic
Support Rating
TCP
  • The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
  • The email notifications are our most significant issue, and they are still not entirely resolved.
  • I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.
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When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
TCP
No answers on this topic
When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
TCP
TimeClock Plus is extremely easy to use for all employees!!! We want platforms that every employee feels comfortable using. Again, it is effortless to log hours on a day-to-day basis. I love that our employees have the ability to keep track of their hour details, such as paid time off, volunteerism, holiday, etc. This portal helps our team to stay compliant!!!
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Scalability
TCP
It's consistent and easy to use.
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When I Work
No answers on this topic
Return on Investment
TCP
  • At the time that we needed it, the system did what it promised, it kept track of team members' time.
  • We were able to pull reports to see hours worked for payroll.
  • It could be easily used by the staff.
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots