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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Viralheat (Discontinued)

    Score5.1 out of 10
    N/AViralheat was acquired by Cision in 2015 and rebranded Cision Social Edition. It was later discontinued.N/A
    Pricing
    TrelloViralheat (Discontinued)
    Editions & Modules
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    No answers on this topic
    Offerings
    Pricing Offerings
    TrelloViralheat (Discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing and for larger numbers of users.—
    More Pricing Information
    Community Pulse
    TrelloViralheat (Discontinued)
    Considered Both Products
    Atlassian
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    104 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    94 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    106 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    63 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    83 Answers
    No answers on this topic
    Features
    TrelloViralheat (Discontinued)
    Project Management
    Comparison of Project Management features of Trello and Viralheat (Discontinued)
    Feature
    Trello
    8.4
    223 Ratings
    9% above category average
    Viralheat (Discontinued)
    -
    Ratings
    Task Management9.5223 Ratings00 Ratings
    Resource Management9.2186 Ratings00 Ratings
    Gantt Charts7.374 Ratings00 Ratings
    Scheduling8.8169 Ratings00 Ratings
    Workflow Automation8.1143 Ratings00 Ratings
    Team Collaboration8.8219 Ratings00 Ratings
    Support for Agile Methodology8.9148 Ratings00 Ratings
    Support for Waterfall Methodology7.8116 Ratings00 Ratings
    Document Management8.2160 Ratings00 Ratings
    Email integration7.4147 Ratings00 Ratings
    Mobile Access9.2193 Ratings00 Ratings
    Timesheet Tracking8.989 Ratings00 Ratings
    Change request and Case Management8.6103 Ratings00 Ratings
    Budget and Expense Management7.374 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Trello and Viralheat (Discontinued)
    Feature
    Trello
    6.6
    73 Ratings
    15% below category average
    Viralheat (Discontinued)
    -
    Ratings
    Quotes/estimates7.250 Ratings00 Ratings
    Invoicing6.643 Ratings00 Ratings
    Project & financial reporting6.859 Ratings00 Ratings
    Integration with accounting software5.845 Ratings00 Ratings
    Best Alternatives
    TrelloViralheat (Discontinued)
    Small Businesses
    Any.do
    Score8 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TrelloViralheat (Discontinued)
    Likelihood to Recommend
    9.3
    (223 ratings)
    8.3
    (14 ratings)
    Likelihood to Renew
    9.9
    (6 ratings)
    8.3
    (13 ratings)
    Usability
    9.3
    (61 ratings)
    9.1
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (81 ratings)
    8.8
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    8.2
    (1 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TrelloViralheat (Discontinued)
    Likelihood to Recommend
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Discontinued Products
    If social is a big part of your business in more departments than just marketing and communications (marcom), make sure to let the team know and ask how Viralheat can accommodate multiple users and departments. Viralheat was great during the evaluation process because they were willing to show us exactly what they could do for our company - they even customized accounts for us to show us the true value of signing on.
    Read full review
    Pros
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Discontinued Products
    • Viralheat’s reporting feature delivers analytics in presentation-grade spreadsheets. I include these images in reports or presentations to different teams.
    • Monitoring is definitely a strong point. I am not limited by a conversation or mention limitation, which is especially important when tracking high-volume products or brands. We are able to quickly identify trends and act accordingly.
    • The user experience is a pleasant one. Viralheat offers many comprehensive features but the layout of the product is simple and intuitive. I’m able to access any feature without having to click around into multiple places.
    Read full review
    Cons
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Discontinued Products
    • Not being able to reference in the native platform (e.g. LinkedIn, Facebook) the name of companies or users referenced in a post.
    • Not being able to embed images natively. (e.g. Image attached to a post on Viralheat shows up as a url link on the native platform).
    • Would love to see a calendar view of the scheduled posts as well as the current list view.
    Read full review
    Likelihood to Renew
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Discontinued Products
    Viralheat provided our team with the kind of monitoring tool we were looking for. As an added bonus, they had a member of their team brainstorm the best ways for us to set up our account to ensure we weren’t missing anything. Great customer service.
    Read full review
    Usability
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Discontinued Products
    I found it really easy to use and I use it on a daily basis and can easily find my way around. It has the usability of a consumer application for an Enterprise product that does very complex things in a very elegant manner.
    Read full review
    Reliability and Availability
    Atlassian
    yes always support available when I need it!
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Atlassian
    Never experienced issues with the above!
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    Discontinued Products
    The customer success team clearly cares about how well we do. They are quick to get back to us and they always offer to jump on a screen share so we can understand and learn new features.
    Read full review
    In-Person Training
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Discontinued Products
    We were up and running within an hour.
    Read full review
    Alternatives Considered
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Discontinued Products
    We chose Viralheat because it allowed us to do multiple things from one tool. We were able to monitor our brand mentions after each video, song, or album release - this provided us with valuable feedback abouout our brand and music. We were also able to connect our accounts and engage directly with our fans as well as post new content. We monitored the analytics around each release and campaign and were able to determine which were successful.
    Read full review
    Scalability
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Discontinued Products
    No answers on this topic
    Professional Services
    Atlassian
    Not sure if we use those
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    Discontinued Products
    • Viralheat has helped me understand how real-life users react to things I build and/or test.
    • I’ve gotten a better understanding of my space and the relevant news surrounding it. This helps me build a better product.
    • It saves me a lot of time. I’m able to quickly monitor what’s important to me.
    Read full review
    ScreenShots