What users are saying about
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210 Ratings
5 Ratings
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Score 7 out of 100

Zenefits

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210 Ratings
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Score 5.8 out of 100

Feature Set Ratings

  • TribeHR (discontinued) ranks higher in 11 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

6.6

TribeHR (discontinued)

66%
6.5

Zenefits

65%
TribeHR (discontinued) ranks higher in 4/7 features

Employee demographic data

7.0
70%
1 Rating
6.5
65%
107 Ratings

Employment history

6.0
60%
2 Ratings
6.0
60%
102 Ratings

Job profiles and administration

8.0
80%
2 Ratings
6.4
64%
101 Ratings

Workflow for transfers, promotions, pay raises, etc.

6.0
60%
1 Rating
7.6
76%
106 Ratings

Organizational charting

5.0
50%
2 Ratings
6.1
61%
116 Ratings

Organization and location management

8.0
80%
2 Ratings
5.7
57%
118 Ratings

Compliance data (COBRA, OSHA, etc.)

6.0
60%
2 Ratings
7.2
72%
103 Ratings

Payroll Management

6.7

TribeHR (discontinued)

67%
6.4

Zenefits

64%
Zenefits ranks higher in 4/7 features

Pay calculation

5.0
50%
1 Rating
6.3
63%
98 Ratings

Support for external payroll vendors

8.0
80%
1 Rating
6.4
64%
49 Ratings

Off-cycle/On-Demand payment

6.0
60%
1 Rating
6.1
61%
62 Ratings

Benefit plan administration

6.0
60%
2 Ratings
7.0
70%
103 Ratings

Direct deposit files

7.0
70%
2 Ratings
6.5
65%
100 Ratings

Salary revision and increment management

9.0
90%
1 Rating
6.0
60%
92 Ratings

Reimbursement management

6.0
60%
1 Rating
6.7
67%
64 Ratings

Leave and Attendance Management

7.3

TribeHR (discontinued)

73%
6.7

Zenefits

67%
TribeHR (discontinued) ranks higher in 2/3 features

Approval workflow

8.0
80%
2 Ratings
6.7
67%
112 Ratings

Balance details

6.0
60%
2 Ratings
6.9
69%
110 Ratings

Annual carry-forward and encashment

8.0
80%
2 Ratings
6.4
64%
91 Ratings

Employee Self Service

7.0

TribeHR (discontinued)

70%
6.4

Zenefits

64%
TribeHR (discontinued) ranks higher in 3/5 features

View and generate pay and benefit information

6.0
60%
2 Ratings
6.5
65%
124 Ratings

Update personal information

8.0
80%
2 Ratings
7.1
71%
130 Ratings

View company policy documentation

9.0
90%
2 Ratings
6.3
63%
117 Ratings

Employee recognition

7.0
70%
2 Ratings
5.8
58%
62 Ratings

View job history

5.0
50%
2 Ratings
6.5
65%
100 Ratings

Asset Management

8.0

TribeHR (discontinued)

80%
4.0

Zenefits

40%
TribeHR (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

8.0
80%
1 Rating
4.0
40%
21 Ratings

HR Reporting

8.0

TribeHR (discontinued)

80%
5.9

Zenefits

59%
TribeHR (discontinued) ranks higher in 3/3 features

Report builder

7.0
70%
1 Rating
6.0
60%
99 Ratings

Pre-built reports

8.0
80%
1 Rating
5.9
59%
101 Ratings

Ability to combine HR data with external data

9.0
90%
1 Rating
5.8
58%
63 Ratings

Onboarding

8.5

TribeHR (discontinued)

85%
6.5

Zenefits

65%
TribeHR (discontinued) ranks higher in 2/2 features

New hire portal

9.0
90%
1 Rating
6.8
68%
110 Ratings

Manager tracking tools

8.0
80%
1 Rating
6.2
62%
90 Ratings

Performance and Goals

8.5

TribeHR (discontinued)

85%
7.4

Zenefits

74%
TribeHR (discontinued) ranks higher in 4/4 features

Corporate goal setting

9.0
90%
1 Rating
7.4
74%
37 Ratings

Individual goal setting

8.0
80%
2 Ratings
7.4
74%
40 Ratings

Line-of sight-visibility

9.0
90%
1 Rating
7.4
74%
35 Ratings

Performance tracking

8.0
80%
1 Rating
7.4
74%
37 Ratings

Performance Management

7.8

TribeHR (discontinued)

78%
6.7

Zenefits

67%
TribeHR (discontinued) ranks higher in 4/5 features

Performance plans

8.0
80%
2 Ratings
5.6
56%
53 Ratings

Performance improvement plans

7.0
70%
1 Rating
5.6
56%
50 Ratings

Review status tracking

9.0
90%
1 Rating
7.6
76%
51 Ratings

Review reminders

8.0
80%
1 Rating
7.4
74%
51 Ratings

Multiple review frequency

7.0
70%
1 Rating
7.4
74%
47 Ratings

Succession Planning

8.3

TribeHR (discontinued)

83%
7.9

Zenefits

79%
TribeHR (discontinued) ranks higher in 3/4 features

Create succession plans/pools

9.0
90%
1 Rating
7.9
79%
20 Ratings

Candidate ranking

8.0
80%
1 Rating
7.7
77%
21 Ratings

Candidate search

7.0
70%
1 Rating
7.8
78%
23 Ratings

Candidate development

9.0
90%
1 Rating
8.1
81%
22 Ratings

Recruiting / ATS

8.9

TribeHR (discontinued)

89%
7.4

Zenefits

74%
TribeHR (discontinued) ranks higher in 7/7 features

Job Requisition Management

9.0
90%
1 Rating
7.5
75%
20 Ratings

Company Website Posting

9.0
90%
1 Rating
7.5
75%
15 Ratings

Publish to Social Media

10.0
100%
1 Rating
7.6
76%
14 Ratings

Job Search Site Posting

9.0
90%
1 Rating
7.8
78%
16 Ratings

Duplicate Candidate Prevention

8.0
80%
1 Rating
7.7
77%
18 Ratings

Applicant Tracking

9.0
90%
1 Rating
7.6
76%
17 Ratings

Notifications and Alerts

8.0
80%
1 Rating
5.9
59%
22 Ratings

Attribute Ratings

  • TribeHR (discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

TribeHR (discontinued)

60%
2 Ratings
3.8

Zenefits

38%
139 Ratings

Likelihood to Renew

TribeHR (discontinued)

N/A
0 Ratings
8.2

Zenefits

82%
11 Ratings

Usability

TribeHR (discontinued)

N/A
0 Ratings
8.9

Zenefits

89%
32 Ratings

Availability

TribeHR (discontinued)

N/A
0 Ratings
9.1

Zenefits

91%
4 Ratings

Performance

TribeHR (discontinued)

N/A
0 Ratings
8.2

Zenefits

82%
4 Ratings

Support Rating

TribeHR (discontinued)

N/A
0 Ratings
8.5

Zenefits

85%
52 Ratings

Implementation Rating

TribeHR (discontinued)

N/A
0 Ratings
9.1

Zenefits

91%
4 Ratings

Configurability

TribeHR (discontinued)

N/A
0 Ratings
8.7

Zenefits

87%
4 Ratings

Ease of integration

TribeHR (discontinued)

N/A
0 Ratings
9.1

Zenefits

91%
3 Ratings

Product Scalability

TribeHR (discontinued)

N/A
0 Ratings
8.9

Zenefits

89%
4 Ratings

Vendor post-sale

TribeHR (discontinued)

N/A
0 Ratings
8.9

Zenefits

89%
4 Ratings

Vendor pre-sale

TribeHR (discontinued)

N/A
0 Ratings
8.9

Zenefits

89%
4 Ratings

Likelihood to Recommend

NetSuite

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Read full review

TriNet

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Read full review

Pros

NetSuite

  • Ad publication
  • process streamlining
  • scalability
Read full review

TriNet

  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review

Cons

NetSuite

  • I would like even more capabilities, but I think that has to do with how we are using the site.
  • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
  • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Read full review

TriNet

  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
Read full review

Pricing Details

TribeHR (discontinued)

Starting Price

Editions & Modules

TribeHR (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zenefits

    Starting Price

    $8 per employee/per month

    Editions & Modules

    Zenefits editions and modules pricing
    EditionModules
    Essentials81
    Growth142
    Zen213

    Footnotes

    1. per employee/per month
    2. per employee/per month
    3. per employee/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    NetSuite

    No answers on this topic

    TriNet

    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Read full review

    Usability

    NetSuite

    No answers on this topic

    TriNet

    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review

    Reliability and Availability

    NetSuite

    No answers on this topic

    TriNet

    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Read full review

    Performance

    NetSuite

    No answers on this topic

    TriNet

    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Read full review

    Support Rating

    NetSuite

    No answers on this topic

    TriNet

    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Read full review

    In-Person Training

    NetSuite

    No answers on this topic

    TriNet

    Can't really say just because I would not know.
    Read full review

    Online Training

    NetSuite

    No answers on this topic

    TriNet

    It went through successfully.
    Read full review

    Implementation Rating

    NetSuite

    No answers on this topic

    TriNet

    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Read full review

    Alternatives Considered

    NetSuite

    We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
    Read full review

    TriNet

    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review

    Scalability

    NetSuite

    No answers on this topic

    TriNet

    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Read full review

    Return on Investment

    NetSuite

    • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
    • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
    • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
    Read full review

    TriNet

    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review

    Screenshots

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