Udemy Business vs. Zoom Workplace

Udemy Business is well suited in some scenarios where it helps our team and new interns to onboard in team or particular project and helps in initial training , it provides certification and through learning , skills would be lifelong. I prefer it should be kinda more interactive and should have various platform like chats and all which could clear the doubts

Incentivized

Integration with other products and the AI summaries have been huge wins for Zoom Workplace in our organization. They have been life changing for our team. Also, being able to make and receive calls from our cell phones rather than have to give out personal cell phone numbers has been wildly successful with our attorneys.

Incentivized

• Massive Course Catalog - Udemy has a tremendous selection of courses, enabling my reports to find pretty much any course they might be interested in.
• Multi-platform streaming - Udemy for Business offers apps across several different platforms, enabling my reports to be able to learn in the way they want to, at a time that is convenient for them.
• Learning Management - Udemy for Business offers me data and metrics on how my employees are engaging with their learning.

Incentivized

• I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
• I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
• The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.

Incentivized

• The self learning part of assignments that I see in Udemy for Business are oversimplified and does not reflect actual complex scenarios that we see in major corporate offices. While it's easier to understand a course if the assignment is simple, Udemy for Business needs to have courses on more complex topics
• The content is generic in nature and is not tailored at an individual or professional level. For example, If I'm a product manager for pricing, I will find ton on courses which explains about existing pricing strategies. This is the basic thing and what i'm looking for is something that goes beyond these basic concepts
• there are too many courses that explains the same concept with almost 90% overlap. Finding the right content takes lot of time. It would be great if Udemy for Business could tell me what is the percentage overlap with the courses that I have already taken and recommend me better courses based on my needs

Incentivized

• Love notes - allow insertion of table or grid
• Allow admin to turn off DND
• Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook

Incentivized

Udemy is integral part of the companies learning strategy to u-skill and cross skill workforce across departments and it is cost effective as well

We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.

First, creating custom courses was super easy and intuitive (unlike with their main competitor). Second, using Udemy to take courses was also intuitive and simple. Finally, though, the kicker for what makes Udemy super useful is its reporting and analytics. Again, Udemy's main competitor surprisingly lacks a ton of features related to reporting. I miss Udemy!

Incentivized

Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.

On a scale of 1-10, I would rate Udemy Business’s availability as a 9. The platform is highly reliable, offering on-demand access to courses anytime and anywhere, with very few reports of unplanned outages or application errors. Its robust infrastructure supports 24/7 learning for global teams, and users consistently praise its uptime and accessibility, though occasional minor issues may occur

There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.

On a scale of 1-10, Udemy Business’s performance rates around 9. Pages and course content typically load quickly, and reports are generated in a reasonable timeframe, even for complex data. The platform’s integrations with other systems generally do not cause noticeable slowdowns, and users consistently praise its responsive interface and reliable speed for both learners and administrators

Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.

I haven't had to contact Udemy for Business for support reasons. I gave a 10 here because of it's availability across numerous platforms: Web, Windows, Mac, iOS, Android, even smart-tv apps make it trivially convenient to do some learning wherever you are. This helps my reports engage better with their learning, especially if they prefer to defer the training until the couch at home after work. It just makes for great user experience.

Incentivized

Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.

Incentivized

fter purchasing Udemy Business, you can rate courses using a star system and leave feedback. Courses maintain a high-quality standard with a minimum average rating of 4.4 out of 5. These ratings help organizations and learners assess the effectiveness of the training hence it we are making sure the online material will help us onboard better and set it up better. there will be room for improvement but I am sure the Udemy product team will do well

mplementing Udemy Business typically involves setting up your organization’s account, integrating the platform with your existing systems, and customizing learning paths to align with business goals. Administrators can create tailored learning journeys by combining Udemy courses, custom content, and external resources, making it easy to onboard teams or upskill employees for specific projects. The process is supported by an intuitive user interface, seamless system integration, and access to customer success partners who help ensure your learning programs are effective and aligned with organizational objectives. Analytics and reporting tools provide actionable insights to monitor engagement and adjust learning strategies as needed, resulting in a flexible and impactful workforce development solution

If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.

Because it was very accesible and the courses offered were of interest to us specifically financial education and courses related to our investment banking office, which round our team's general knowledge of every single transaction made. This is an opportunity given to those who earn it and want it, not offered to everybody, we use it as an incentive.

Incentivized

Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.

Incentivized

n a scale of 1-10, Udemy Business’s contract terms and pricing structure would rate around 8. The pricing is transparent, with the Team Plan costing $360 per user annually for 2-20 users, while Enterprise plans for 21+ users are custom-priced through sales negotiation. Billing is typically annual and prepaid, which may limit flexibility but supports predictable budgeting. Additional fees apply for certain add-ons like Udemy Business Pro and language-specific course collections. Overall, the pricing is competitive and scalable for organizations of various sizes.

The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.

On a scale of 1-10, Udemy Business rates a strong 9 for overall scalability. Its enterprise-ready features, such as customizable learning paths, advanced group management, API integrations, and multi-language support, enable seamless deployment across departments and global sites. The platform is designed to grow with organizational needs, supporting both small teams and large enterprises efficiently

Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.

Based on user reviews and industry analysis, Udemy Business’s professional services are generally rated between 7 and 8 out of 10. Users appreciate the platform’s onboarding support, training resources, and customer service commitment, but some have noted slow response times and less comprehensive support compared to competitors. Overall, professional services are solid but may not match the depth offered by more specialized enterprise learning vendors.

Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.

• We trained more than 300 managers participating in our Leadership Academy through curated Udemy content that we articulated with live sessions
• When a project ends, we send our developers to a training academy so they can catch up on the latest industry trends and get ready for their next challenge, this has help us to reduce attrition

Incentivized

• Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
• Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
• Zoom webinars have fueled my list growth.

Incentivized