Udemy for Business vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Udemy for Business
Score 8.4 out of 10
N/A
Udemy for Business is a cloud-deployed elearning course collection offered by Udemy.com.
$360
per user/per year (5-20 users)
Zoom Workplace
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
Udemy for BusinessZoom Workplace
Editions & Modules
Team
$360
per user/per year (5-20 users)
Enterprise
Contact sales team
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Udemy for BusinessZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Udemy for BusinessZoom Workplace
Top Pros
Top Cons
Features
Udemy for BusinessZoom Workplace
Learning Management
Comparison of Learning Management features of Product A and Product B
Udemy for Business
8.5
3 Ratings
0% below category average
Zoom Workplace
-
Ratings
Course authoring6.02 Ratings00 Ratings
Course catalog or library8.02 Ratings00 Ratings
Player/Portal8.03 Ratings00 Ratings
Learning content8.03 Ratings00 Ratings
Progress tracking & certifications9.03 Ratings00 Ratings
Learning reporting & analytics10.03 Ratings00 Ratings
Social learning8.02 Ratings00 Ratings
Gamification10.01 Ratings00 Ratings
eLearning Content
Comparison of eLearning Content features of Product A and Product B
Udemy for Business
7.7
1 Ratings
11% below category average
Zoom Workplace
-
Ratings
Multi-Lingual Support8.01 Ratings00 Ratings
Structured Learning10.01 Ratings00 Ratings
Course Searches5.01 Ratings00 Ratings
Historical Metrics7.01 Ratings00 Ratings
Cloud-Based Content8.01 Ratings00 Ratings
Automation & Integration8.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
7.2
714 Ratings
10% below category average
High quality audio00 Ratings7.7708 Ratings
High quality video00 Ratings7.7710 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
7.6
704 Ratings
2% below category average
Desktop sharing00 Ratings8.2703 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
7.6
709 Ratings
4% below category average
Calendar integration00 Ratings7.6632 Ratings
Meeting initiation00 Ratings8.0691 Ratings
Record meetings / events00 Ratings7.8664 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
7.3
618 Ratings
5% below category average
Live chat00 Ratings7.6600 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
7.3
596 Ratings
3% below category average
User authentication00 Ratings7.0516 Ratings
Participant roles & permissions00 Ratings7.2569 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
6.2
19 Ratings
26% below category average
Hosted PBX00 Ratings5.811 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.713 Ratings
Directory of employee names00 Ratings7.115 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
7.1
22 Ratings
10% below category average
Answering rules00 Ratings7.012 Ratings
Call recording00 Ratings8.319 Ratings
Call park00 Ratings6.312 Ratings
Call screening00 Ratings6.912 Ratings
Message alerts00 Ratings6.716 Ratings
Business SMS/External Messaging00 Ratings7.18 Ratings
Voicemail Transcription00 Ratings7.512 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
7.5
23 Ratings
8% below category average
Mobile app for iOS00 Ratings8.121 Ratings
Mobile app for Android00 Ratings7.016 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Udemy for Business
-
Ratings
Zoom Workplace
6.4
15 Ratings
15% below category average
Centralized communications management00 Ratings6.012 Ratings
Team messaging00 Ratings6.313 Ratings
Team document sharing00 Ratings7.213 Ratings
Call and meeting analytics00 Ratings6.013 Ratings
Best Alternatives
Udemy for BusinessZoom Workplace
Small Businesses
iSpring Suite
iSpring Suite
Score 9.4 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Medium-sized Companies
Infosec Skills
Infosec Skills
Score 9.9 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Enterprises
Infosec Skills
Infosec Skills
Score 9.9 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
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User Ratings
Udemy for BusinessZoom Workplace
Likelihood to Recommend
9.0
(11 ratings)
7.2
(734 ratings)
Likelihood to Renew
-
(0 ratings)
4.0
(16 ratings)
Usability
-
(0 ratings)
6.7
(39 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
8.8
(4 ratings)
4.0
(39 ratings)
Implementation Rating
-
(0 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Udemy for BusinessZoom Workplace
Likelihood to Recommend
Udemy.com
Enrolling is very easy and [accessible], courses are varied and quite intriguing, the specifics of every course given are quite useful for current businesses because you can educate your colleagues or your team through this tool and hit the ground running. This is very simple, online courses are super easy to access and very well programmed. The speed of the courses is also [adequate].
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
Udemy.com
  • Massive Course Catalog - Udemy has a tremendous selection of courses, enabling my reports to find pretty much any course they might be interested in.
  • Multi-platform streaming - Udemy for Business offers apps across several different platforms, enabling my reports to be able to learn in the way they want to, at a time that is convenient for them.
  • Learning Management - Udemy for Business offers me data and metrics on how my employees are engaging with their learning.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
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Cons
Udemy.com
  • The self learning part of assignments that I see in Udemy for Business are oversimplified and does not reflect actual complex scenarios that we see in major corporate offices. While it's easier to understand a course if the assignment is simple, Udemy for Business needs to have courses on more complex topics
  • The content is generic in nature and is not tailored at an individual or professional level. For example, If I'm a product manager for pricing, I will find ton on courses which explains about existing pricing strategies. This is the basic thing and what i'm looking for is something that goes beyond these basic concepts
  • there are too many courses that explains the same concept with almost 90% overlap. Finding the right content takes lot of time. It would be great if Udemy for Business could tell me what is the percentage overlap with the courses that I have already taken and recommend me better courses based on my needs
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Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
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Likelihood to Renew
Udemy.com
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Udemy.com
No answers on this topic
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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Reliability and Availability
Udemy.com
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Udemy.com
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
Udemy.com
The support of the person that made the courses varies some are fast others are very slow to get any feedback or help. A knowledge base could be helpful. I haven tried to contact Udemy for Business for platform support reasons. The web platform overall seems to be stable and the same across all devices.
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
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Implementation Rating
Udemy.com
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Udemy.com
Udemy for Business is a competent alternative to other business education tools on the market, it provides applicable content that enables users to study at their own pace. Some areas they can improve: adding engaging videos for learning, and a badge that can be placed on users LinkedIn account after they have been certified for a particular skill or topic
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
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Contract Terms and Pricing Model
Udemy.com
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Udemy.com
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Udemy.com
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Udemy.com
  • The most important impact Udemy has had in our Business is that continuing education is making them happier for a low cost, and everyone can choose a topic of their interest and the interest of the company.
  • It has reduced the amount of people quitting their jobs because we care about their personal growth.
  • Some of our areas have become more efficient.
  • Remember that it is less expensive to train people even if they leave your company than it is having someone not trained with a lack of knowledge in your company!
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Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
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ScreenShots