SAP Sales Cloud vs. Varicent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.6 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Varicent
Score 8.0 out of 10
N/A
From quotas to sales and compensation, Varicent helps revenue leaders in enterprise organizations chart a more effective, connected path to revenue by providing vital data, insights, and sales go-to-market planning tools.N/A
Pricing
SAP Sales CloudVaricent
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudVaricent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudVaricent
Considered Both Products
SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud integrates seamlessly with our existing SAP ERP environment, giving us a unified view of customers, projects, pricing, and sales activities.
Chose SAP Sales Cloud
SAP Sales Cloud is better suited for larger organizations. It offers deeper account management, advanced opportunity tracking, enterprise-grade security, and robust forecasting.
Chose SAP Sales Cloud
SAP Sales Cloud is a much better and much diversified product. It integrates easily with the SAP ERP and also with other third-party products. It makes the complex sales processes much easier and faster, and it is quicker to implement.
Chose SAP Sales Cloud
Salesforce Sales Engagement
Chose SAP Sales Cloud
more productive and predictive
Chose SAP Sales Cloud
These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. …
Chose SAP Sales Cloud
We had a comparison between SAP Sales Cloud, Microsoft Dynamics and Sales Force Optimization, we selected SAP Sales Cloud for three main reasons: SAP Sales Cloud meets our requirements the best, especially in comparison with Sales Force pricing is more attractive and as we use …
Chose SAP Sales Cloud
SAP Build, Joule and SAP Datasphere
Chose SAP Sales Cloud
End-to-End Sales Process Support, Seamless Integration with Existing SAP Landscape , Support for Complex Sales Models , Improved Sales Velocity and Customer Experience
Chose SAP Sales Cloud
It is more flexible due to availability of large number of third party apps and integration. UI is also modern and friendly compared to salesforce. It stands out only when you integrate it with SAP ERP and other SAP products. Since we already had SAP ERP here, we chose SAP …
Chose SAP Sales Cloud
SAP Sales Cloud has a native integration with SAP ERP as a backoffice through SAP BTP, which facilitates processes and provides a 360-degree view of data. In the case of Salesforce solutions, the integration is possible, but we prefer to integrate SAP with SAP. Furthermore, by …
Chose SAP Sales Cloud
Zoho CRM, Zoho CRM Plus, Freshsales and HubSpot CRM
Chose SAP Sales Cloud
SAP Sales Cloud can stacks up against Salesforce and Zoho. SAP Sales Cloud can integrate easily with SAP ERP system and give real time access to all different types of department and that enable for example faster process from quote to order so it's really good tool to use it
Chose SAP Sales Cloud
Compared to other CRMs, I have found SAP Sales Cloud much more helpful and easier to be able to filter views of contacts and monitoring of pipeline performance is very intuitive with a great user interface. Our sales team is highly dependent on it for opportunities, quotes, …
Chose SAP Sales Cloud
We selected it because of the SAP Sales Cloud Eco-system, doesn't have to rely on multiple software everytime
Chose SAP Sales Cloud
SAP Sales Cloud is Tightly integrated with SAP S/4 Hana while the integration and transfer of data with user interface was challenging inearlier Salesforce sales cloud being non SAP product at hight cost
Chose SAP Sales Cloud
It’s very similar, but Salesforce has an edge on query capabilities and less reliance on custom code for enhancements with strong transport management.
Chose SAP Sales Cloud
We choose SAP Sales Cloud over HubSpot CRM because we have a large number of customers to handle, and their needs need to be personalized. Which are offered accurately by SAP Sales Cloud. In our experience, HubSpot has some issues when the number of customers increases. Our …
Chose SAP Sales Cloud
because the whole solution is sap and we know it
Chose SAP Sales Cloud
SAP Sales Cloud was better in terms of cost and better integration with our backend.
Varicent
Chose Varicent
Initial comparison analysis was done but no insights into the outcome and why Varicent was chosen over Xactly
Chose Varicent
Previous companies used ERP solutions. Now, here for commission calculation, we selected Varicent.
Chose Varicent
Varicent is the leader in the ICM space because it is scalable and is always making improvements / enhancements based on customer input. However in my opinion based on my own experience, all ICM providers operate similarly in that they over-promise to get a customer's business …
Chose Varicent
Varicent was selected 1) because we had an incompetent independent contractor managing the process; 2) Varicent misrepresented both scale & cost as well as support.
Chose Varicent
Budget-wise, reporting, and System availability-wise. Varicent hands down provides a better environment for compensation deliverables and management reporting which includes all of the financial needs we require. The following components were able to determine our pick. …
Chose Varicent
Varicent is the only tool I have experience with.
Chose Varicent
I used Appx and Optymyze in my previous organization and I found out of all the tools I have used Appx was the best, then Optymyze and then Varicent.
Chose Varicent
Varicent is an all-in-one platform that provides database access, UI, and ability to create calculations, reports, etc. from data. I like this better than traditional databases as it takes what would've been additional coding and makes it an easy process to go through with just …
Chose Varicent
Varicent was the best combination of cost, features, and scalable
Chose Varicent
I just use varicent as for this tipe of application
Chose Varicent
Varicent outperforms other Incentive Compensation Management I have used in the past. Its user interface is far more user friendly, data is more accurate and up to date. The whole look and feel is modern and polished.
Chose Varicent
I was not part of the team at that time.
Chose Varicent
We have both PeopleSoft and Varicent. The tools are used for similar process (compensation review ) but on different entities with different (not compatible) requirements.
Chose Varicent
The base of the logic was advanced and already created
Chose Varicent
In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could …
Chose Varicent
All good products. When we initially chose Varicent it was the most flexible tool and price was competitive
Chose Varicent
We haven't used incentive compensation schemes previously, but using Varicent has removed errors and made the compensation process more efficient.

Chose Varicent
Varicent was pre-selected before I joined the organization.
Features
SAP Sales CloudVaricent
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.5
Ratings
8% above category average
Varicent
-
Ratings
Customer data management / contact management8.30 Ratings00 Ratings
Workflow management8.70 Ratings00 Ratings
Territory management8.20 Ratings00 Ratings
Opportunity management9.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.20 Ratings00 Ratings
Contract management8.00 Ratings00 Ratings
Quote & order management8.70 Ratings00 Ratings
Interaction tracking8.80 Ratings00 Ratings
Channel / partner relationship management8.50 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.9
Ratings
14% above category average
Varicent
-
Ratings
Case management8.70 Ratings00 Ratings
Call center management9.10 Ratings00 Ratings
Help desk management8.80 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.1
Ratings
4% above category average
Varicent
-
Ratings
Lead management8.10 Ratings00 Ratings
Email marketing8.10 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.3
Ratings
7% above category average
Varicent
-
Ratings
Task management8.40 Ratings00 Ratings
Billing and invoicing management8.30 Ratings00 Ratings
Reporting8.20 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.4
Ratings
9% above category average
Varicent
-
Ratings
Forecasting8.10 Ratings00 Ratings
Pipeline visualization8.90 Ratings00 Ratings
Customizable reports8.10 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.1
Ratings
5% above category average
Varicent
-
Ratings
Custom fields7.90 Ratings00 Ratings
Custom objects7.90 Ratings00 Ratings
Scripting environment8.60 Ratings00 Ratings
API for custom integration8.10 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.2
Ratings
9% above category average
Varicent
-
Ratings
Single sign-on capability9.30 Ratings00 Ratings
Role-based user permissions9.10 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
9.0
Ratings
18% above category average
Varicent
-
Ratings
Social data8.70 Ratings00 Ratings
Social engagement9.30 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.5
Ratings
12% above category average
Varicent
-
Ratings
Marketing automation8.30 Ratings00 Ratings
Compensation management8.70 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.3
Ratings
8% above category average
Varicent
-
Ratings
Mobile access8.30 Ratings00 Ratings
Sales ICM
Comparison of Sales ICM features of Product A and Product B
SAP Sales Cloud
-
Ratings
Varicent
6.7
Ratings
16% below category average
Sales compensation plan creation00 Ratings7.10 Ratings
Complex sales crediting00 Ratings7.50 Ratings
Sales compensation process automation00 Ratings7.40 Ratings
Incentive auditing/regulation compliance00 Ratings6.50 Ratings
Sales compensation dashboards & forecasting00 Ratings6.40 Ratings
Incentive modeling00 Ratings6.20 Ratings
Agile incentive strategy00 Ratings6.50 Ratings
ICM mobile visibility00 Ratings6.20 Ratings
Best Alternatives
SAP Sales CloudVaricent
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Everstage
Everstage
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Everstage
Everstage
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudVaricent
Likelihood to Recommend
8.4
(0 ratings)
7.3
(0 ratings)
Likelihood to Renew
8.1
(0 ratings)
4.8
(0 ratings)
Usability
7.0
(0 ratings)
7.0
(0 ratings)
Availability
9.1
(0 ratings)
5.2
(0 ratings)
Performance
9.1
(0 ratings)
5.8
(0 ratings)
Support Rating
5.9
(0 ratings)
6.8
(0 ratings)
In-Person Training
-
(0 ratings)
7.7
(0 ratings)
Online Training
9.1
(0 ratings)
7.7
(0 ratings)
Implementation Rating
7.6
(0 ratings)
6.8
(0 ratings)
Configurability
9.1
(0 ratings)
5.2
(0 ratings)
Ease of integration
9.1
(0 ratings)
4.3
(0 ratings)
Product Scalability
8.6
(0 ratings)
6.8
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
5.9
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
5.9
(0 ratings)
User Testimonials
SAP Sales CloudVaricent
Likelihood to Recommend
Well, I've been using SAP Sales Cloud for 6 months now so my conclusions are that if your employees are techy friendly then I would recommend It, but if they are quite not used to advanced CRM tools could be a bit overwhelming at first. Pricing it's okay thought, compares to other tools I've used previously.
Read full review
For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.
Read full review
Pros
  • As a comprehensive end-to-end sales CRM platform, we mostly use SAP Sales Cloud.
  • SAP Sales Cloud does improve sales speed, streamline intricate use cases, and provide additional insight into every customer.
  • Our team is able to make better decisions thanks to the information and data it offers, which ultimately results in higher income.
  • Our sales team is now more productive
Read full review
  • Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
  • Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
  • Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
  • Strong/Powerfull Calculation Engine delivering fast results/speed to insight
  • User Interface is minimized to what you need and is not showing off all the functions it can "also" do
  • Strong audittrail
  • Appears to be almost unlimited in what you are able to create
Read full review
Cons
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
  • Automated rebuild Indexing of tables and calcs, or next best thing, automated reports to list what should have its index rebuilt.
  • To have the functionality for a conditional entry on the ICM scheduler. E.g. if ICM table has fieldx = 'Y' then we run a specific row in the ICM scheduler else it's skipped.
  • The ability to download data in csv, Excel … from the "History Viewer" of tables that have changes tracked.
Read full review
Likelihood to Renew
I know what SAP CRM can do in the future. We are very happy with the product and think it is a great choice for both SAP ERP users and even those who do not use other SAP products. We have both Salesforce and SAP CRM, and we feel that Salesforce is a good product for a few years, but SAP CRM is a more fully-featured product and is a better choice for complex organizations capable of running installed software of this complexity. It is often just a question of budget.
Read full review
Varicent is a system you build for your unique needs and business objectives. Once this is in place you can adjust and change accordingly. This system has the flexibility to change in correlation with the needs of your business. From simple viewing adjustments to changing the whole landscape of your operations this system can be modified in whatever direction necessary. Also with the growing popularity of handheld devices this system is at a huge advantage by being accessible from the Ipad
Read full review
Usability
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.
Read full review
Reliability and Availability
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.
Read full review
Performance
No answers on this topic
All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.
Read full review
Support Rating
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
Read full review
In-Person Training
No answers on this topic
The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.
Read full review
Online Training
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
There is a learning portal with many videos about navigation, creating reports and managing your model.
Read full review
Implementation Rating
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
Read full review
Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
Read full review
Alternatives Considered
SAP Sales Cloud is a much better and much diversified product. It integrates easily with the SAP ERP and also with other third-party products. It makes the complex sales processes much easier and faster, and it is quicker to implement.
Read full review
In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.
Read full review
Scalability
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
Read full review
It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.
Read full review
Return on Investment
  • One of the most noticeable results has been an increase in our sales revenue.
  • Another key benefit has been the depth of client information given to us by SAP Sales Cloud.
  • In all, SAP Sales Cloud has played an important role in achieving our company objectives, generating revenue growth, and increasing our operational efficiency.
Read full review
  • Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers.
  • Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

Varicent Screenshots

Screenshot of Varicent providing clarity and transparency to sellers, helping them to find answers faster and have confidence in compensation plans.Screenshot of Tools for sellers that help them align strategic initiatives, and that help them understand which deals will help them win.Screenshot of Varicent ICM model compensation plans that display the financial impact of changes. Its ability to more accurately forecast commission payouts with “what-if” assumptions, users can budget more effectively for sales compensation costs, manage target total compensation for sales representatives and assess plan effectiveness.Screenshot of Shareable information sent to the right people to drive the right results.