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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk On-Call

    Score6 out of 10
    N/AFormerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.N/A

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    Splunk On-CallWebroot Antivirus
    Editions & Modules
    No answers on this topic
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    Splunk On-CallWebroot Antivirus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk On-CallWebroot Antivirus
    Considered Both Products
    Cisco
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Splunk On-CallWebroot Antivirus
    Small Businesses
    No answers on this topic
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk On-CallWebroot Antivirus
    Likelihood to Recommend
    6.0
    (11 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (5 ratings)
    Usability
    7.0
    (2 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    5.0
    (3 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Splunk On-CallWebroot Antivirus
    Likelihood to Recommend
    Cisco
    I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
    Incentivized
    Read full review
    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
    Read full review
    Pros
    Cisco
    • Easily assign work/tickets between multiple users
    • Supports a wide variety of software integrations
    • Easy to manage scheduling tool
    • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
    Incentivized
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    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
    Read full review
    Cons
    Cisco
    • The user interface can be furthe improved
    • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
    • Customer outreach can be further enhanced
    Incentivized
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
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    Likelihood to Renew
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    Cisco
    Not a lot of love given to VO since the acquisition by Splunk from my POV
    Incentivized
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    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
    Read full review
    Support Rating
    Cisco
    VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
    Incentivized
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    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
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    Implementation Rating
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Cisco
    Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
    Incentivized
    Read full review
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It runs our on call rotation so it makes it easy for us.
    • It integrates with Slack so it makes it easy for us to manage through Slack.
    Incentivized
    Read full review
    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
    Read full review
    ScreenShots