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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vimeo

    Score8.9 out of 10
    N/AVimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

    $9

    per month

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    VimeoZoho CRM
    Editions & Modules
    Starter
    $9
    per month
    Standard
    $25
    per month
    Advanced
    $65
    per month
    Enterprise
    Contact sales
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    VimeoZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Features
    VimeoZoho CRM
    Video Marketing
    Comparison of Video Marketing features of Vimeo and Zoho CRM
    Feature
    Vimeo
    5.3
    39 Ratings
    36% below category average
    Zoho CRM
    -
    Ratings
    Lead generation6.022 Ratings00 Ratings
    Video personalization6.635 Ratings00 Ratings
    eCommerce3.013 Ratings00 Ratings
    Support for advertisements2.914 Ratings00 Ratings
    Video SEO6.629 Ratings00 Ratings
    Integration to Marketing Automation7.022 Ratings00 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Vimeo and Zoho CRM
    Feature
    Vimeo
    2.8
    11 Ratings
    75% below category average
    Zoho CRM
    -
    Ratings
    Integration to Salesforce.com1.06 Ratings00 Ratings
    Integration to Marketo1.06 Ratings00 Ratings
    Integration to HubSpot1.06 Ratings00 Ratings
    Integration to Eloqua1.04 Ratings00 Ratings
    Integration to LMS10.08 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of Vimeo and Zoho CRM
    Feature
    Vimeo
    9.0
    40 Ratings
    5% above category average
    Zoho CRM
    -
    Ratings
    Video access controls8.640 Ratings00 Ratings
    User management8.937 Ratings00 Ratings
    Video link sharing10.038 Ratings00 Ratings
    Internal video8.636 Ratings00 Ratings
    External video8.637 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Vimeo and Zoho CRM
    Feature
    Vimeo
    8.3
    41 Ratings
    1% above category average
    Zoho CRM
    -
    Ratings
    Player customization7.433 Ratings00 Ratings
    Embedded videos8.440 Ratings00 Ratings
    Video quality / Bandwidth controls8.639 Ratings00 Ratings
    Mobile compatibility8.940 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Vimeo and Zoho CRM
    Feature
    Vimeo
    9.0
    36 Ratings
    13% above category average
    Zoho CRM
    -
    Ratings
    A/B testing7.914 Ratings00 Ratings
    Streaming quality reports9.018 Ratings00 Ratings
    Per viewer tracking9.525 Ratings00 Ratings
    Per video tracking9.531 Ratings00 Ratings
    Video analytics dashboard9.029 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Vimeo and Zoho CRM
    Feature
    Vimeo
    9.2
    40 Ratings
    7% above category average
    Zoho CRM
    -
    Ratings
    On-Demand video10.024 Ratings00 Ratings
    Live streaming10.015 Ratings00 Ratings
    Impact of streaming on network10.020 Ratings00 Ratings
    Video upload & format support9.537 Ratings00 Ratings
    Video library / File management7.136 Ratings00 Ratings
    Video portal9.026 Ratings00 Ratings
    Video Engagement
    Comparison of Video Engagement features of Vimeo and Zoho CRM
    Feature
    Vimeo
    4.9
    27 Ratings
    47% below category average
    Zoho CRM
    -
    Ratings
    Audience polling1.16 Ratings00 Ratings
    Audience Q&A / Live chat6.88 Ratings00 Ratings
    Video comments6.827 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.7280 Ratings
    Workflow management00 Ratings8.6267 Ratings
    Territory management00 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.4249 Ratings
    Contract management00 Ratings8.9204 Ratings
    Quote & order management00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.7214 Ratings
    Call center management00 Ratings8.6173 Ratings
    Help desk management00 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.8262 Ratings
    Email marketing00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.7181 Ratings
    Reporting00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.7276 Ratings
    Custom objects00 Ratings8.1223 Ratings
    Scripting environment00 Ratings9.2179 Ratings
    API for custom integration00 Ratings7.7204 Ratings
    Security
    Comparison of Security features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.9208 Ratings
    Compensation management00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of Vimeo and Zoho CRM
    Feature
    Vimeo
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    VimeoZoho CRM
    Small Businesses
    Vidyard
    Score8.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Vidyard
    Score8.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Panopto
    Score7.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    VimeoZoho CRM
    Likelihood to Recommend
    9.1
    (44 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    7.6
    (42 ratings)
    Usability
    8.4
    (4 ratings)
    7.8
    (172 ratings)
    Availability
    9.0
    (1 ratings)
    8.8
    (7 ratings)
    Performance
    10.0
    (1 ratings)
    8.5
    (8 ratings)
    Support Rating
    5.0
    (10 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    9.0
    (1 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    9.5
    (21 ratings)
    Ease of integration
    8.0
    (1 ratings)
    7.2
    (5 ratings)
    Product Scalability
    8.0
    (1 ratings)
    5.7
    (6 ratings)
    Professional Services
    10.0
    (1 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    7.8
    (13 ratings)
    User Testimonials
    VimeoZoho CRM
    Likelihood to Recommend
    Vimeo
    For an overall professional appearance of Vimeo, I think it looks fabulous for the clients we work with. I think it works extremely well to host videos for courses and training that can be paid training. The privacy feature is great for that. I've never used it for going LIVE and wonder if that might be a good option for businesses but since I haven't tried it, I'm not of the capabilities. And I'm not sure how the clients are able to get on the LIVES. It does have so many new features since I started 4 years ago, and that means that there is a higher learning curve if you want to make full use of this platform.
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    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
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    Pros
    Vimeo
    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
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    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
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    Cons
    Vimeo
    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
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    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
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    Likelihood to Renew
    Vimeo
    I usually extract the links of all lectures from the embed code, but now Vimeo is not allowing that feature. Instead, I have to copy the whole embed code and then extract the URL from the embed code separately. This process has become cumbersome and a bit of hassle since I don't need the whole embed code.
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    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
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    Usability
    Vimeo
    The design is clean and intuitive for the most part, which allows for ease of use by both novice and experience users. We are grateful for the ways that the front-end video player is easy to navigate and intuitive to use, and the backend is generally designed the same way. Tools and options are where you expect to find them, and it was easy to navigate the storage on the backend through folders and content filters
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    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
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    Reliability and Availability
    Vimeo
    I use Vimeo all the time, and never had any issues with the system.
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    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
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    Performance
    Vimeo
    Vimeo does well in performance with systems with ease. I have not encountered any issues with loading pages or slowing down in other software or systems.
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    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
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    Support Rating
    Vimeo
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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    In-Person Training
    Vimeo
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
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    Online Training
    Vimeo
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
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    Implementation Rating
    Vimeo
    Vimeo does provide the legwork of content curation and management of sources. The quality of content is not bad from a viewer's point of view. I think the analytics could use a little bit of improvement, only because my department has a lot of users.
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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    Alternatives Considered
    Vimeo
    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
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    Contract Terms and Pricing Model
    Vimeo
    Nothing that I could think of. Maybe changing the way of extracting the URL's from the embed codes.
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    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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    Scalability
    Vimeo
    Vimeo does well with integrating videos in the Absorb LMS that I currently manage.
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    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
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    Professional Services
    Vimeo
    Everything works fine in Vimeo, and the users like the quality and sound of the lectures when viewed on Absorb LMS. They can view the lectures on the desktop and mobile devices.
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    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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    Return on Investment
    Vimeo
    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
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    ScreenShots

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.