Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Weave
Score 7.9 out of 10
N/A
Weave in Lehi offers a suite of patient and practice management applications, designed to present an integration of hardware and software solutions to help medical practices and small businesses grow, retain, and communicate across the entire customer journey.N/A
WebPT
Score 5.1 out of 10
N/A
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…
$99
per month per user
Pricing
WeaveWebPT
Editions & Modules
No answers on this topic
Enterprise
Custom Pricing
Offerings
Pricing Offerings
WeaveWebPT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
More Pricing Information
Community Pulse
WeaveWebPT
Considered Both Products
Weave

No answer on this topic

WebPT
Chose WebPT
Prompt EMR Raintree. Neither are as user-friendly or have as many capabilities such as the additional programs tied into it like therabill, Reach, local, marketplace, etc. I also found that WebPT's system, though requiring a lot more data input, makes clerical activities …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
WeaveWebPT
Physical Therapy Software
Comparison of Physical Therapy Software features of Product A and Product B
Weave
-
Ratings
WebPT
6.5
6 Ratings
19% below category average
Electronic Medical Records (EMR)00 Ratings7.16 Ratings
Patient Invoicing00 Ratings4.74 Ratings
Treatment Plan Management00 Ratings7.46 Ratings
Patient Notes00 Ratings7.56 Ratings
Patient Progress and Reports00 Ratings7.46 Ratings
Insurance Verification and Authorization00 Ratings4.94 Ratings
Integration with Diagnostic and Imaging Systems00 Ratings5.53 Ratings
HIPAA Compliance and Data Security00 Ratings7.66 Ratings
User Ratings
WeaveWebPT
Likelihood to Recommend
8.0
(1 ratings)
4.9
(127 ratings)
Likelihood to Renew
-
(0 ratings)
6.8
(18 ratings)
Usability
-
(0 ratings)
7.7
(12 ratings)
Availability
-
(0 ratings)
8.4
(2 ratings)
Performance
-
(0 ratings)
8.4
(3 ratings)
Support Rating
-
(0 ratings)
5.9
(17 ratings)
Online Training
-
(0 ratings)
6.2
(4 ratings)
Implementation Rating
-
(0 ratings)
8.7
(6 ratings)
Configurability
-
(0 ratings)
5.3
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
3.8
(2 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
WeaveWebPT
Likelihood to Recommend
Weave HQ
Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave
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WebPT
Relatively easy to use. Able to enter your own information as needed. It could auto populate more common statements to make it faster. Gave it a 7/10 because of the frequency of outages. Has improved recently. However, there are times when I am unable to access my notes and schedule all day. That causes unnecessary disruption in my workplace. Software like this should be consistently reliable.
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Pros
Weave HQ
  • VOIP Phone System
  • Automated Appointment Reminders
  • Phone Call Analytics
  • Flexible customization options for phone system and appointment reminders
  • Inbound customer phone call and text message management
  • Auto-reply via text message from missed call
  • Phone call recordings for quality control
  • Integrated Fax
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WebPT
  • Ability to store patient information, PMH, and electronic documents in a concise manner and the ability to add additional notes and descriptions to the account.
  • Scheduler is easy to manage - schedule patients, add providers, move the order of providers, quick links for patient (i.e. update status like check-in / no-show / cancel, make a payment, get to account, etc), color code visits, track # of visits per provider for each date of service.
  • For what I need to do in the accounting department, I like how I can print out the daily schedule with ease, the color coded dots next to the patient name to indicate whether a note has been started, in progress, or completed, print out payment logs.
  • Adding insurances and medical providers is easy and stress-free.
  • Our PS likes that they can fax reports from WebPT to doctors and adjusters with ease (aside from the occasional glitches).
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Cons
Weave HQ
  • Analytics and Reporting
  • Email Communications
  • System Reliability
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WebPT
  • I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
  • I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
  • Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.
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Likelihood to Renew
Weave HQ
No answers on this topic
WebPT
In my opinion, the service we received for the price we paid was not justified: I spent as much time fixing WebPT's errors as I did trying to do my own job. In my experience, there are accounts that they wrote off without telling us rather than figuring out how to resubmit corrected claims, we were unable to send them paper insurance checks for over a year despite multiple attempts to connect with customer service, and WebPT began crashing regularly within the last month of using it.
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Usability
Weave HQ
No answers on this topic
WebPT
It is very easy train people on and make each not the way you would like it. My first time using it I only needed one time walking through it. The software is self explanatory and easy to find what you need in a note
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Reliability and Availability
Weave HQ
No answers on this topic
WebPT
It is always available to me when needed thankfully, I hadn’t had a moment or a time when I was unable to access it when needed. My practice's power went out once which was the only incident when it was unavailable to everyone on the team but again, it had nothing to do with the availability offered by this product.
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Performance
Weave HQ
No answers on this topic
WebPT
Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
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Support Rating
Weave HQ
No answers on this topic
WebPT
Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
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Online Training
Weave HQ
No answers on this topic
WebPT
WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
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Implementation Rating
Weave HQ
No answers on this topic
WebPT
I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
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Alternatives Considered
Weave HQ
Better phone systems than Comcast. More streamlined and easier to use than Solutionreach with a more focused feature set. Integrates with Nextech. Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience
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WebPT
Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
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Contract Terms and Pricing Model
Weave HQ
No answers on this topic
WebPT
The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
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Scalability
Weave HQ
No answers on this topic
WebPT
I couldn’t access WebPT on multiple screens to complete tasks at an efficient and effective time. It works to adjust to the same things presented on one screen when trying to work on a separate project utilizing one therapists schedule. This complicated the goal and tasks needed to complete at the time
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Professional Services
Weave HQ
No answers on this topic
WebPT
Extremely poor technical support and customer service.
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Return on Investment
Weave HQ
  • Flexible control over phone system and call groups and routing
  • Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP
  • Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish)
  • Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times
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WebPT
  • The payment on claims when they go through correct is phenomenal and very timely.
  • Our productivity is better as notes get done quicker and able to focus more on patient care.
  • Sometimes the long flowsheet gets hard to see when treating a chronic patient.
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ScreenShots

Weave Screenshots

Screenshot of Screenshot of

WebPT Screenshots

Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMR