WordPress VIP vs. Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WordPress VIP
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Yext
Score 8.8 out of 10
N/A
Yext is a digital experience software provider headquartered in New York, New York.N/A
Pricing
WordPress VIPYext
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
WordPress VIPYext
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
More Pricing Information
Features
WordPress VIPYext
Security
Comparison of Security features of Product A and Product B
WordPress VIP
7.5
2 Ratings
7% below category average
Yext
-
Ratings
Role-based user permissions7.52 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
WordPress VIP
7.5
2 Ratings
2% below category average
Yext
-
Ratings
API9.12 Ratings00 Ratings
Internationalization / multi-language5.92 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
WordPress VIP
8.2
2 Ratings
8% above category average
Yext
-
Ratings
WYSIWYG editor9.11 Ratings00 Ratings
Code quality / cleanliness7.52 Ratings00 Ratings
Admin section8.32 Ratings00 Ratings
Page templates8.21 Ratings00 Ratings
Mobile optimization / responsive design9.11 Ratings00 Ratings
Publishing workflow7.32 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
WordPress VIP
8.0
2 Ratings
9% above category average
Yext
-
Ratings
Content taxonomy7.31 Ratings00 Ratings
SEO support7.31 Ratings00 Ratings
Bulk management7.52 Ratings00 Ratings
Availability / breadth of extensions9.11 Ratings00 Ratings
Community / comment management9.12 Ratings00 Ratings
Best Alternatives
WordPress VIPYext
Small Businesses
Divi
Divi
Score 9.8 out of 10
Progress Sitefinity
Progress Sitefinity
Score 7.6 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WordPress VIPYext
Likelihood to Recommend
8.6
(19 ratings)
8.8
(21 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.5
(19 ratings)
6.3
(12 ratings)
User Testimonials
WordPress VIPYext
Likelihood to Recommend
Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Yext
Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.
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Pros
Automattic
  • Security - class leading security, ensuring sites are protected and operate hassle free
  • Scalability - provide patches and updates first before the market place
  • Reliability - up to 99.9% up time, with a fantastic track record
  • Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance
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Yext
  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
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Cons
Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
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Yext
  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
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Likelihood to Renew
Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Yext
No answers on this topic
Usability
Automattic
There is documentation for everything you might need.
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Yext
No answers on this topic
Support Rating
Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
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Yext
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
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Alternatives Considered
Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
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Yext
We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since its early days and at that time, they were a direct tool to manage a client's online footprint. Yext continues to upgrade its services providing new ways to help clients.
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Return on Investment
Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
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Yext
  • Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
  • Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
  • Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.
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ScreenShots

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics