WordPress VIP vs. Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WordPress VIP
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Yext
Score 8.9 out of 10
N/A
Yext is a digital experience software provider headquartered in New York, New York.N/A
Pricing
WordPress VIPYext
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
WordPress VIPYext
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
More Pricing Information
Features
WordPress VIPYext
Security
Comparison of Security features of Product A and Product B
WordPress VIP
7.3
2 Ratings
10% below category average
Yext
10.0
3 Ratings
19% above category average
Role-based user permissions7.32 Ratings10.03 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
WordPress VIP
7.3
2 Ratings
5% below category average
Yext
9.8
3 Ratings
16% above category average
API9.12 Ratings10.03 Ratings
Internationalization / multi-language5.52 Ratings9.73 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
WordPress VIP
8.2
2 Ratings
7% above category average
Yext
9.0
1 Ratings
17% above category average
WYSIWYG editor9.11 Ratings00 Ratings
Code quality / cleanliness7.32 Ratings00 Ratings
Admin section8.22 Ratings9.01 Ratings
Page templates8.21 Ratings00 Ratings
Mobile optimization / responsive design9.11 Ratings00 Ratings
Publishing workflow7.32 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
WordPress VIP
8.0
2 Ratings
9% above category average
Yext
8.0
2 Ratings
10% above category average
Content taxonomy7.31 Ratings00 Ratings
SEO support7.31 Ratings5.01 Ratings
Bulk management7.32 Ratings9.52 Ratings
Availability / breadth of extensions9.11 Ratings9.52 Ratings
Community / comment management9.12 Ratings00 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
WordPress VIP
-
Ratings
Yext
10.0
1 Ratings
16% above category average
Conversion tracking00 Ratings10.01 Ratings
Digital Experience Platform
Comparison of Digital Experience Platform features of Product A and Product B
WordPress VIP
-
Ratings
Yext
8.9
3 Ratings
4% below category average
Cloud enablement00 Ratings7.01 Ratings
Content aggregation00 Ratings9.01 Ratings
Content classification00 Ratings8.01 Ratings
DXP Third-Party Integrations00 Ratings10.02 Ratings
Multi-website management00 Ratings10.02 Ratings
Digital asset management00 Ratings9.52 Ratings
Best Alternatives
WordPress VIPYext
Small Businesses
Divi
Divi
Score 9.7 out of 10
Kentico Xperience
Kentico Xperience
Score 7.4 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WordPress VIPYext
Likelihood to Recommend
8.5
(21 ratings)
9.0
(25 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
9.3
(4 ratings)
Support Rating
7.4
(21 ratings)
6.3
(12 ratings)
User Testimonials
WordPress VIPYext
Likelihood to Recommend
Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Yext
We have multiple branch locations throughout our market area. It's very challenging to manage the web listings for each location, with a large volume of listings across numerous platforms for each of those locations. Yext significantly reduces the workload by allowing me to make a single update and Yext automatically pushes the notifications across the other platforms
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Pros
Automattic
  • Keeps us informed of upcoming releases/patches associated with the Wordpress Platform.
  • Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise.
  • Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure.
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Yext
  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
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Cons
Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
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Yext
  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
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Likelihood to Renew
Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Yext
No answers on this topic
Usability
Automattic
There is documentation for everything you might need.
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Yext
Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy
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Support Rating
Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
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Yext
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
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Alternatives Considered
Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
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Yext
We initially chose Yext because it provided the greatest control for our multiple listings. Plus, it had access to the most publishers. However, when evaluating Synup we were very impressed. You would not go wrong to choose either!
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Return on Investment
Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
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Yext
  • Consistency in business listing management - without Yext, we would surely have more inconsistencies with our business address across the web. This can lead to poor communication to our customers, and potentially lost business if we lose trust as a reputable business.
  • Yext saves me hours of legwork to manage numerous web listing platforms individually.
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ScreenShots

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics